It's a pretty simple quiz and you don't really need an answer sheet. In fact it's not only simple, it's short. It doesn't ask how many awards you have won from your association. It doesn't ask if you're "tech savvy". Heck, it doesn't even ask how many listings or sales you've had. Go ahead, try it yourself:
_____ Number of referrals you've had from buyers more than one year after they purchased their home.
_____ Number of calls you have failed to return promptly (within a couple of hours at most).
_____ Number of emails you have failed to answer immediately upon reading them.
_____ Number of agents who truly believe you are a pleasure to work with.
_____ Number of buyers/sellers who have brought YOU a closing gift.
Of course this is a spark. You can fan it into flames and it doesn't matter whether you are a real estate agent, loan officer or building inspector: the rules are the same.
Being a good agent (or anything else for that matter) isn't measured by acronyms, awards and paychecks. A good agent may only ever give advice and never sell a property. Being a good agent is separate from being a "good sales person". As for me you can be the best sales person on the planet and suck at the things that are important and you're not a good agent.
Good news!
You can change your old ways and become "good". Habits are developed quickly and kept for a long time. Start today by making a list of the things you know you need to improve on then start getting rid of your old bad cycle, get a new good cycle and you don't have to worry about breaking down on the road to your personal success.
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