A Business That’s Satisfied is on the Rocks

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Motivational Power Quote


A Business That’s Satisfied is on the Rocks

“I’ve felt that dissatisfactory is the basis of progress.

When we become satisfied in business we become obsolete.”

           J. Willard Marriott Sr. hotel executive              



As I see it . . . . . . .


A business that’s satisfied is on the rocks


The business environment is shifting, business models are changing and the status quo will kill a business.


A business that is satisfied with their past performance is looking in the wrong direction. The business that is focus never ending improvement is focused on the future and meeting their customers’ demands. 


A business can not solely relay on their reputation to remain relevant and profitable, they have to focus on the customer’s needs and improving to meet the market demands.


Customers don’t want to hear about what you use to be or what you did in the past, they want to know what you’ll going to do for them today.


The business landscape is littered with companies that were market leaders that became satisfied in their business models and collapsed within themselves. 


We are in a time that offers enormous business opportunities for the businesses that adapts, adjusts and embrace never ending improvement. They will find themselves on the leading edge of change.

A business that’s satisfied is on the rocks and will not keep up or remain competitive.

©2012 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author



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Evelyn Kennedy
Alain Pinel Realtors - Alameda, CA
Alameda, Real Estate, Alameda, CA


That quote is very insightful.  You can not rest on your laurels, you always have to be thinking about the next challenge in your business. 

Mar 22, 2012 09:04 AM #19
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Keep looking forward at the curve ahead. Makes you really think about real estate doesn't it?

Mar 22, 2012 10:18 AM #20
Patty Da Silva, Davie, Southwest Ranches Cooper City, Plantation, Weston, REALTOR
BROKER of Green Realty Properties® - 954-667-7253 - Davie, FL
Top Listing Broker


Marriott is my favorite hotel brand - they have the most consistency and I know know what I am going to get. Congratulations on your feature.

Mar 22, 2012 10:45 AM #21
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

Great advise here Lou!

Congrats on you feature post

Mar 22, 2012 10:47 AM #22
Mel Ahrens, MBA, Kelly Right Real Estate
Kelly Right Real Estate - Hood River, OR
Customized Choices for your Real Estate Needs

I love your words of wisdom... always enjoy seeing what you have to say. You're so motivational. This one didn't disappoint.


Mar 22, 2012 11:23 AM #23
1~Judi Barrett
Integrity Real Estate Services 118 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

Lou, satisfaction can often be hat leveling off right before sliding down ...  Not good to be satisfied.. Thanks for a great reminder.

Mar 22, 2012 11:39 AM #24
Robert and Lisa Hammerstein -201-315-8618
Keller Williams Valley Realty - Hillsdale, NJ
Bergen County NJ Real Estate

Lou - So nice to see you in the features today and of course we have to agree with you...... As always you bring a sense of reality to us all here in the Rain.....

Mar 22, 2012 01:21 PM #25
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

Another very inspiration message.. Thank you Lou.

Mar 22, 2012 01:29 PM #26
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I go with happy but also doing your best! :)

Mar 22, 2012 01:37 PM #27
Janet Jones
Just Your Style Interiors, LLC - Kihei, HI
Home Staging, Interior Redesign Kihei, Maui, Hawaii

Hi Lou--I couldn't agree more.  Having owned three companies I was always asking how can we do this better.  People always asked me why I wasn't "satisfied" and I always thought that would mean stagnation. 

Mar 22, 2012 05:24 PM #28
Carol Zingone
Berkshire Hathaway Home Services Florida Network Realty - Jacksonville Beach, FL
Global Realtor in Jax Beach, FL - ABR, CRS, CIPS

Lou, so many people do not understand how important it is to be constantly moving forward, and improving. Thanks!

Mar 22, 2012 08:52 PM #29
Thom Abbott
MyMidtownMojo.com |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale

Lou....my business is on the rocks....


An extra big tall glass on the rocks, somebody's got a hold of it and they are swirling the heck out of the glass~!


Mar 22, 2012 11:58 PM #30
Jana Holmstrup
Jana Holmstrup - CCO - Kings Mortgage Services, Inc. - Visalia, CA

Amen!  Change is constant.  You are either moving forward - or you're sinking.  Thank you for the motivation!

Mar 23, 2012 01:35 AM #31
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

thanks for the reminder, all too easy to get complacent.

Mar 23, 2012 01:50 AM #32
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Good reminder that many of us need to keep planning for our success.

Mar 23, 2012 02:10 AM #33
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Lou, I agree, never be satisfied with the status quo!

Mar 23, 2012 02:22 AM #34
Jack Snyder
Loan Officer in Orange County for Omni-Fund Inc. - San Clemente, CA
Loan Officer, San Clemente, Orange County, Califor

Hi Lou, I agree with Margie (#4).


Great quote, it makes me feel good about myself because I'm definitely not completely satisfied yet.



Mar 23, 2012 02:51 AM #35
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

You know when things are tough I think like that.  If I was doing OK maybe I would stop innovating and learning.

Mar 23, 2012 12:18 PM #36
Karen Steed
Tallapoosa, Bremen, Waco, Buchanan, Temple, Carrollton - Tallapoosa, GA
Associate Broker Haralson Realty

There is always more work to be done...great reminder Lou

Mar 24, 2012 11:31 AM #37
Matt Robinson
Professional Investors Guild - Pensacola, FL

So very true Lou.  I have been a victim of my own success on a couple of occassions, becoming complacent with my business, and watched it go through a sustained period of contraction both times.  It's easy to do, but must be fought against. Thanks for sharing!

Jan 31, 2013 02:29 AM #38
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