In Baltimore All HomeRome Listing Appointments Are Made By Me!

Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291

 In Baltimore All HomeRome Listing Appointments Are Made By Me!

One of the most important things I do in my business is  make my own appointments.     Not a coordinator, not a Centralized Showings and not an assistant. This is the service I give to my clients. Sure if it is a vacant property a Lockbox with  'show anytime' is fine for many. If I have taken the responsibility to list the property, I will take the responsibility for getting agents and buyers into the property.

What Time?

                                                                                                                   Appointment time


Most agents are quite surprised how easy it is to show one of my listings. A phone call, an email, a text..they  all work. Immediately or within a very short time, you know it you have an appointment and can move on to your next task.

For a short while, I was trying to follow the logic of having the property available 24/7... but guess what?

This is not how I choose to sell real estate. Just this week at a settlement table the young agent and her buyer expressed appreciation. You see she had called on a property of mine that was not quite right. I suggested another, a totally renovated condo that was in the same price range. Within hours this property was under contract. Love at first sight but there was no chance  if I had not been making my own appointments.

There are many other reasons to make my own appointments. I know my clients, I know how to reach them, I know how to get them ready for a showing. If they are not available or if there is no lockbox then I meet the buyers or plan B is put in place.

Many agents have a follow up system either electronically  or an assistant who makes calls.

When I make the appointment, I am aware of when the property is being shown, I have the seller call me when the buyers leave or if they have not shown up on time. It only takes a phone call to keep a seller happy!

Most agents appreciate my making the appointments. I can answer questions about the property and the seller's moving flexibility.

 Many buyers agents ask me to keep them in mind. I know what they are looking for. It is not unusual for me to run an ad for a specific property for their buyer.  When I get a new listing, I give those agents a call right before it hits the MLS.

Just this morning an appointment was scheduled for 11 am.   A call from the buyer's agent at 10:50 with a cancellation. The agent was a delight  (rapport had already been established). She said she would stop by to preview even without the buyer. I was able to call the seller right away explain the cancellation and let her know the agent was still coming by. Without that call, this seller could have  wasted  her Saturday morning. It was raining, she was out of the house with the pets and just waiting to return.

I am not suggesting you make your own appointments but....

In Baltimore All HomeRome Listing Appointments Are Made By Me!



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Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

I leave it up to the seller.. sometimes they are find with our live, in person admin.. and sometimes they want me.. whatever works for them works for me.

Mar 24, 2012 01:21 PM #1
Fred Carver Personal Real Estate Corporation
RE/MAX Camosun Victoria BC Real Estate - Victoria, BC
Accredited Real Estate Consultant

Hi Margaret...I'm with you, I make my own appointments to, then I can tell my Clients what is really going on

Mar 24, 2012 01:46 PM #2
Emily Medvec Qualifying Broker
Hello Realty - Santa Fe, NM
Realtor | Serving Santa Fe & Northern NM
Ditto! We do agent present and make the showing process easy for buyer and seller. We do this for land listings as well. I recall our having this conversation. Delighted you chose to blog. Prospects can call the office, but our agent instructions advise the agents to call us. It is all about service and staying focused on selling the property. It is not rocket science. Suggested.
Mar 24, 2012 02:24 PM #3
Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, - Monroe, NY
The House Kat

Many listings here require the use of Showing Desk to get an appointment.  I have run into some issues with doing that.  For example, listing agents indicate they never received the showing request,, or there's a long delay in getting a response.  I'd much rather talk to the agent directly.  Good for you for setting up all your own appointments.


Mar 24, 2012 09:38 PM #4
Carra & Shae Riley
Brokers Guild Cherry Creek Ltd - Westminster, CO
Helping people Transition at all ages!

Communication is the biggest problem between buyers, sellers and agents according to a NAR study... so you keep everyone in the loop and it MAKES everyone happy! It is much easier to do follow up feed back with "what did the buyer think"  if you already have the relationship.  Thanks Margaret for showing us the Rome Way.

Mar 25, 2012 06:26 AM #5
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Joan, You are aware the appointments are being made with ease.

Fred, This is the personal service we offer.

Emily, We did talk about this and thanks for encouraging the post.

Kat, Everything works some of the time.

Carra, What a treat speaking with you today!

Mar 25, 2012 07:58 AM #6
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Margaret,  I am with you 100% I run my business in the same high-touch and personal manner.  The more people involved the greater the likelihood communication breaks down. 

Mar 25, 2012 08:06 AM #7
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Kathleen, We are rare but that's what makes us special.


Mar 25, 2012 09:47 AM #8
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Home and Condo Specialists

Margaret, Larry and I make our own appointments too. This way we we know exactly what's going on and don't have to rely on anyone else's information and can keep our Client's in the loop at all times ~ Nice that you have that personal touch too!

Mar 25, 2012 10:54 PM #9
Joni Bailey
101 Main St. Realty - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTOR®

I just do not have the time to verify that all of the agents are legitimate. We have so many that come to the lake from Houston and the surrounding metroplex. I have no idea if they are active agents or not. It would be so nice if we could get everyone to use the SUPRA lockboxes so they would need a supra key to get it. THAT would help. Until then... I either have to go and let them in with my supra key or use a push lockbox and let Centralized Showing verify that they are an agent. In all of the time I have been using this service only ONE customer was not crazy about it. Not bad.

Mar 25, 2012 11:49 PM #10
Diane M. Phillips Realtor 443-286-4365
Frankly Real Estate Inc. - Manchester, MD
Specializing in Carroll Co., MD

Margaret ~ That's really food for thought for me. I've made changes in my business for 2012and this is something I am contemplating.  I like the idea of personal service however, like Joni said, verifying that  they are active agents and being available to make the appointments is what concerns me.  Thanks for your incite.

Mar 26, 2012 01:25 AM #11
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Larry and Sheila,  It is the personal touch and it keeps ME in the loop.

Joni, You have a different situation with so many vacation buyers. Being a listing agent, it is my sellers that I want to keep informed.

Diane, Each of us has to find a level of comfort. For me it is being in contact with the sellers making appointments and follow up.

Since this past Saturday there were 3 agents that did not keep their appointments. Two of the three called to cancel.

I cannot prevent the cancellations or late showings but I can stay in touch with my sellers.


Mar 26, 2012 02:12 PM #12
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Margaret Rome, Baltimore Maryland

Sell Your Home With Margaret Rome
Sell Your Home Margaret Rome 410.530.2400
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