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Mr. & Mrs. Seller, Have You Actually SEEN Your Home's MLS Entry?

By
Real Estate Agent with Transaction Alliance 513.520.5305 www.LizTour.com SAL.2002007747

ChameleonMr. & Mrs. Seller, Have You Actually SEEN Your Home's MLS Entry?

Everyone has heard the numbers about how buyers start their home searches on the Internet.  They find whatever website suits them, input a few key criteria and hope to see their dream home pop up in the results at a price they can afford.

Yet time and again, homes that SHOULD be at the top of a buyer's list AREN'T seen at all, or if seen the home is torpedoed by poor photos and blah commentary.  While we totally understand that you trust your listing agent to handle the marketing of your home, a little quality control can go a LONG way towards making sure your home is both VISIBLE and APPEALING to the buying public.

Every agent is human, and so are the admins that often enter your home into the MLS.  A typo can be the difference between a quick sale and wondering why so few people are coming to your home.  As a for instance, one of the most expensive homes in our area with an almost 4 acre lot currently has 0.0 entered for lot size.  What does that mean?  Every buyer searching for homes with a minimum lot size (say 1 acre) won't see this home AT ALL!  Poof, invisible to them.  And other that than, the home has solid marketing and photos, but that one error is all that it may take to keep the right buyer from finding that home. 
MLS photo

And the Internet is filled with pictures of jaw droppingly bad MLS photos.  Blurry, tilted, dark, open toilet lids, Fluffy in the middle of the room, self-portraits in the mirror, shots of just a small corner of the room, you get the idea.  You don't even get a chance to make a deal because the buyers scratched you off the list right out of the chute.  Our buyer was " " this close to not viewing a home because of the home's photos (example at right).  Fortunately she DID go, and that's her new home now.  That home got a viewing opportunity SOLELY because of it's location and price point.  And yes, those photos can mean lower numbers of visitors, and the seller thinking they need to take LESS for their home than they might have gotten with solid marketing.

So bottom line, if your home is on the market, look on the Internet and find out how your home looks.  In particular, focus on your MLS entry because how your home is presented there is still THE most critical marketing venue your agent has.  Any listing agent should be quite happy to email you a link of your home's MLS entry for your review.  Check the data entry, check the photos, check the marketing remarks.  If you find an error, ask for it to be fixed pronto.

Bottom line, be aware of how your home appears to the public.  One little slip is all it takes to go into the pile of also rans!

Serving Warren County's residential real estate needs,
Liz and Bill aka BLiz

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Serving Warren County Ohio & Adjacent Areas

The Liz Spear Team of Transaction Alliance
Elizabeth Spear, ABR, Ohio License SAL.2002007747

William (Bill) Spear, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO
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Liz Direct: 513-265-3004     
Fax: 866-302-8418

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Comments(107)

Terry Hunter
Hunter-Broker - Newport Coast, CA
MS Economics
Liz & Bill: I ALWAYS send a copy of the text to the sellers to proof, just in case I misunderstood, something. They always appreciate this attention to detail. My attitude on phones goes beyond using good ones (or at least as good as the MLS system allows). It is my opinion that, if a photo doesn't "sell" a home, then it is "un-selling the home". Specifically, if I say the home has 4 bedrooms and 4 baths, I don't feel I have to prove it to buyers by photographing the blah bedrooms and small baths. I concentrate on the more enticing areas (including spectacular baths, of course), realizing that the photos are a selling tool, and are not intended to be a documentary on the home. Terry
Apr 01, 2012 01:41 PM
Terry Hunter
Hunter-Broker - Newport Coast, CA
MS Economics
Looks like my iPad has a mind of its own... I meant to say "... my attitude on PHOTOS... Looks like it slipped an extra comma in the first line too... please excuse. Terry
Apr 01, 2012 04:04 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Evelyn, That photo was one that the home sold in spite of, rather than thanks too.  That's one you just look at and ask WHY??  If the intent is to show the hardwood floors, there are better ways to present the home and still accomplish that goal.

Terry, Those iPads have a mind of their own!  We tend towards the same philosophy.  Every bedroom and bath won't make the list, especially the "vanilla" baths.  The 2nd and 3rd bath decor aren't usually what has our buyers going ooooh and aaaaahhhh!  We're trying to keep their interest, and the most appealing parts of the home are the best pathway to that.

Apr 01, 2012 08:21 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Your post reminded me of one of the issues that I encounter on the mls with agents leaving incorrect and partial legal descriptions of land and lots, so I wrote a blog about this so that others can have the opportunity to learn how to write legal descriptions.
Http://activerain.com/blogsview/3117926/how-to-read-and-write-property-legal-descriptions-

 

 

Apr 01, 2012 09:51 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Bob, I know on ours the field links to the tax database when properly completed.  Our MLS does a pretty good job of riding herd on that aspect of data entry.

Apr 01, 2012 10:19 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Gita, Just the shortened URL Active Rain provides.  Somehow that YGJ part with the rest describes this post.

Apr 01, 2012 11:03 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I tried to link to your post. What are the three letters actvra.in/yqi  ?

Apr 01, 2012 11:09 PM
Pattie Zanders
Bennett Realty Solutions - Greenbelt, MD

I encourage my sellers to check their listings on the MLS. I have seen pictures that were upside down, sideways , of dirty dishes in kitchen sink, and even of dirty laundry. It helps me to understand why there are so many FSBOs.

Apr 02, 2012 12:12 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Pattie, And don't you love the ones that are 1 inch by 1 inch and can't be enlarged? :)

Apr 02, 2012 12:20 AM
Jack Snyder
Loan Originator in Orange County for Nations Direct Mortgage, LLC, NMLS #109738 - Equal Housing Lender - San Clemente, CA
Loan Officer, San Clemente, Orange County, CA.

Hi Liz and Bill,

You hit on one of my pet peeves, toilet seat up.

An agent that's top shelf will have top shelf marketing, it's that simple.

 

~Jack

Apr 02, 2012 02:29 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Jack, A little attention to detail is all it takes to avoid those blunders.  It shouldn't be that hard.

Apr 02, 2012 02:39 AM
Dominique Britton
GoHomeToAtlanta.com Realty LLC - 678.250.5022 - Buford, GA
Experience the Difference in Real Estate Services

Your post is so true. Sellers need to be more involved and at minimum check to see what their home looks like on the Internet. The MLS lsiting is so important; poor photos, typos, and missing information can be detrimental to how quick a home can sell.

Apr 02, 2012 03:26 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Dominique, And worst case they can totally prevent a sale.  Hopefully the seller realizes the barriers before it gets to that point.

Apr 02, 2012 03:29 AM
Anonymous
Connie Addison

Hi Liz and Bill, you truly hit the nail on the proverbial head with this post!  I'm continually amazed at how inferior so many listing photos are!  When you consider that you've essentially got 1 shot at a great first impression....what were they thinking?  It's been my practice to email the sellers (since most of our clients are out of town) the listing when it's finished, asking them if they have anything they wish to ad or if they have any suggestions.  After all....it's THEIR money, right?

Thanks for an extremely relevant post.

Very best regards,

Connie

RE/MAX Sundance

Fort Myers, FL

www.connieaddison.com

Apr 03, 2012 08:14 AM
#104
Christine Pappas - REALTOR®
eXp Realty - Willoughby, OH
When You’re Ready To Move, I’m Ready To Help

Congratulations BLiz for being featured in the RE/MAX Weekly!  That was fun to open it up and know the person they are actually speaking of.    Way to go!

 

Apr 03, 2012 09:03 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Connie, It's a team approach often.  Sometimes are sellers have great out of season photos we can use to help market.  When it's January, always nice to show what it's like in May too :)  What you do is even more critical with out of town sellers that don't get to personally see the work done, and you definitely want them engaged and on your side.

Christine, It was a nice surprise to get a call from Denver today saying they wanted to excerpt the blog!  Active Rain Rocks!! We'd have never gotten that spot without all the help from the Active Rain community :)

Apr 03, 2012 10:53 AM
Roberta Kayne
Dublin & Central Ohio Homes - Dublin, OH
CRS, ABR, SFR, RRS, Realtor, Re/Max Affiliates

Great post Bill and Liz!  I am always amazed at the bad photos on the mls and the internet.  I realize that most agents are not photographers, like some of us here on AR, but for heaven's sake, they should at least get a few decent photos and have the seller check their listing.  Congrats on the feature on the Remax e-newsletter!  http://public.remax.net/public-news/Pages/ShowSellersMLS.aspx

Apr 04, 2012 12:07 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Roberta, To me, an essential job skill for a listing agent is to be able to procure good listing photos.  Whether they take them personally or hire someone, they've just GOT to get them.  Buyers are visual, we all know that, so why not provide the pictures that appeal to that?  And it was a nice surprise to get the call for the RE/MAX Weekly :)

Apr 04, 2012 01:21 AM
Sylvie Stuart
Realty One Group Mountain Desert 928-600-2765 - Flagstaff, AZ
Home Buying, Home Selling and Investment - Flagsta

There are quite a few listings that I wonder if the Seller has seen them. Poor photos are unacceptable, and I can only imagine they didn't check and the listing agent didn't email them a copy of the listing.

Apr 05, 2012 08:20 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Sylvie, Honestly I suspect if all the sellers saw their MLS entries, there'd be some agents looking for a new line of work in a hurry.

Apr 05, 2012 09:30 AM