FIRST IMPRESSION of a Mililani Real Estate Agent Leads to A Successful Closing

By
Real Estate Agent with Liberty Homes RS-#62825

Over a year ago this Mililani Real Estate Agent received a phone call from a potential Mililani Home Seller who wanted to meet with me and discuss a possible listing of their Mililani Home.   We talked about my marketing plan, comparable properties in the Mililani Housing Market area for ‘attached’ homes and what I will do for them.

We made an appointment to meet face to face as the Mililani Home Seller ‘found me on the internet’ while looking for a Mililani Real Estate Agent.  We talked about the circumstances for their thinking about selling the Mililani Hawaii Home as well as going through everything else we did not discuss on the phone, including possibly renting out their Mililani Home. 

They would get back with me within the week and let me know what they decided.  A few days later they called and said they would keep the home awhile longer BUT when they do decide to sell they would definitely call this Mililani Real Estate Agent.

To tell you the truth I was not sure what they would do.  Almost a year later I received a call from the same Mililani Home Seller. Bubbling with excitement the Mililani Home Seller said, “Hi!  This is the ’Mililani Home Seller’ and we’re ready to sell our house!  I told you I would call you if we decided to sell our Mililani Home.” 

These are the kinds of real estate stories that give me a warm and fuzzy feeling all over.  That first impression at the listing appointment almost a year ago brought this Mililani Home Seller back to me to list their home. FIRST IMPRESSIONS!

SOLD!

March 30, 2012!

Posted by

                                                       

 

Celeste "Sally" Cheeseman  is a Realtor-Associate® and Certified Residential Specialist (CRS) with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs  she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocations, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents, Home Buyers and Sellers.

 

 © 2007-2015 Celeste "Sally" Cheeseman's

Hawaii Real Estate and Relocation Blog.

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Rainmaker
1,919,744
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Fantastic, Sally. Knowing when and how to approach potential sellers is crucial. Too often we're told to blast them with emails, etc., when our gut tells us a different approach is what is needed. Listening to people lets us know the right approach. That's obviously what you did.

Apr 02, 2012 12:29 AM #33
Rainmaker
371,013
Travis "the SOLD man" Parker; Broker/Owner
Travis Realty - Enterprise, AL
email: Travis@theSOLDman.me / cell: 334-494-7846

GREAT that they remembered you and did as they said! Congratulations!!

Apr 02, 2012 12:56 AM #34
Rainmaker
85,776
JoAnn Poole
Century 21 Everest - Simi Valley, CA
Broker of Homes & Condos For Sale in Simi Valley

Congratulations, Sally...first impressions are always important.

Jo Ann

Apr 02, 2012 12:58 AM #35
Rainer
510,163
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

You obviously have the Aloha spirit, so good for you and your client too.

Apr 02, 2012 01:04 AM #36
Ambassador
712,519
Karen Crowson
Coldwell Banker Residential Brokerage - Rancho Bernardo, CA
Your Agent for Change

I did a CMA for a couple a year ago, then they moved out of state and rented their place out. They just called for an updated CMA. Doesn't mean they'll sell, but it's nice that they've kept the relationship up. Good for you Sally.

Apr 02, 2012 01:37 AM #38
Rainer
149,141
Judi Monday
RE/MAX Valley Properties - Green Valley, AZ
CRS-Green Valley AZ Expert, Green Valley Arizona R

First impressions are lasting ones...congratulations on making it one that earned you the business. 

Apr 02, 2012 01:39 AM #39
Rainer
15,957
Lina Sarkissians
JohnHart Real Estate - Glendale, CA
CDPE, Short Sale and Foreclosure Resource, SRES

Congratulations Sally!

Just out of curiosity, did you call or stay in touch with them by mail during this period?

Love Hawaii!

Apr 02, 2012 01:41 AM #40
Rainmaker
25,599
Susan Ani
Baird & Warner - Chicago, IL

I had a similar, delightful experience, although it was a buyer. I met them at an open house one year (wasn't even my own listing, I was covering for a colleague in my office), and they emailed a year LATER to say they wanted ME to help them find the home of their dreams. It was a very humbling moment to realize those folks had remembered me, pegged my information somewhere, and contacted me when they were ready. And no, I did not "stay in touch" with them during that year, I didn't have their contact info. But I did remember them clearly, so was ready to jump into action with them. I realized that every single conversation with have with somebody can be the critical one, for better or worse!

Apr 02, 2012 02:01 AM #41
Rainer
20,777
Dominique Britton
GoHomeToAtlanta.com Realty LLC - 678.250.5022 - Buford, GA
Experience the Difference in Real Estate Services

Well done Sally. First impressions are lasting ones. Congrats.

Apr 02, 2012 03:01 AM #42
Rainer
109,724
Arthur Wainio
HomeSmart - Scottsdale, AZ
CDPE, CIAS

That's great that they even remembered you... Usually you get one shot at the close there.

Apr 02, 2012 03:12 AM #43
Rainer
36,585
Jack Snyder
Loan Officer in Orange County for FlexPoint Mortgage - San Clemente, CA
Loan Officer, San Clemente, Orange County, CA.

Good on you Sally, you we're right in saying first impressions mean everything.

Can we say ALOOOOOOOOHAAAAAA!

 

~Jack

Apr 02, 2012 03:33 AM #44
Rainmaker
810,257
Evelyn Kennedy
Alain Pinel Realtors - Alameda, CA
Alameda, Real Estate, Alameda, CA

Sally:

Isn't it great when you get that call from someone you spoke with a year ago who promised call you when they were ready to sell?  Congratulation on the listing and the sale.   

Apr 02, 2012 05:22 AM #45
Rainmaker
689,322
Bill Reddington
Re/max By The Sea - Destin, FL
Destin Florida Real Estate

The first impression must have worked. Hopefully they will price it correctly so you can make a deal.

Apr 02, 2012 07:02 AM #46
Rainmaker
848,857
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Sally, Congratulations and I am so glad the first impression worked for you!

Apr 02, 2012 10:20 AM #47
Rainmaker
1,431,803
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I love it when people remember me.  I have had some call me back I never thought I would hear from.

Apr 02, 2012 01:32 PM #48
Ambassador
1,091,863
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

Thank you all for stopping by to read about my successful transaction. It's apparent that most of you think along the same lines as me....that it's the principle applied that brought this to closing.  THAT FIRST IMPRESSION! 

Apr 02, 2012 01:56 PM #49
Ambassador
4,852,873
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Sally, Congratulations on your listing and Sale!  Another testament to patience and perseverance.     

Bob.

Apr 02, 2012 02:04 PM #50
Rainmaker
508,598
Sylvie Stuart
Realty One Group Mountain Desert 928-600-2765 - Flagstaff, AZ
Home Buying, Home Selling and Investment - Flagsta

Bravo! Congrats! It's true, that first impression is hard to recover from if you don't have a good one, but when you do, it can have lasting effects!

Apr 03, 2012 12:08 AM #51
Rainer
160,432
Monique Ting
INET Realty Honolulu, HI - Honolulu, HI
Your agent under the sun

Sally, congratulations on your sale! You are a living proof that successful realtors are not necessarily typical "salespersons", contrary to the common idea. Keep up the awesome work!

Apr 04, 2012 10:34 AM #52
Rainmaker
273,670
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

Good for you! You must have made a very good first impression.

Oct 20, 2012 01:40 PM #53
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