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Question to Westchester NY home sellers: Do you know what your MLS listing looks like?

By
Real Estate Agent with Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605

That’s right -  I’m talking about the MLS listing.   Its amazing when you actually think about it – because sellers seem to blissfully unaware of how their homes are represented on the MLS.  During listing presentations, most agents wax eloquent about how they are going to “market” your home.  From flyers, to the unique website with its own domain name, to the post cards they are sending to all your neighbors – agents are almost jumping up and down with excitement over  how hard they are going to work marketing your home.  But the listing itself is all but forgotten with all the other goodies that help distinguish the agent from their competition.

Don’t get me wrong.  I do all of those things too.  But the fact remains that over 80% of all listings will sell through the MLS.   The rest is just gravy…useful gravy, but gravy nonetheless. The truth is that the real meat and potatoes of your listing is what is posted on the MLS. Yet no one seems to make a big deal about this or discuss it at any length.   Yet putting together a good listing for the MLS is probably one of THE most important things your agent will do to market your property. Although it is boiler plate – that doesn’t make it “easy”.   In truth, anyone can throw a listing on the MLS, but doing it so that it grabs buyers eyeballs is another matter.

 

Mistakes, gaffes, and other problems:

Over the years I’ve seen mistakes that run the gamut from the merely careless to the totally absurd.   From posting the wrong zip code or town, to listing copy that is obviously hopelessly out of date.  Just the other day I saw a listing touting the property as a great investment opportunity since there is a paying tenant in place  until August…. of 2011!!   Since we haven’t invented time machines yet, I fail to see how having a tenant under a lease that ended over eight months ago is of any value to a buyer in the year 2012.

Photos, photos, photos!

Then of course there is my pet peeve….terrible photography.  I think that almost any casual observer would agree that the MLS appears to be littered with some of the worst photography ever conceived by a person with a c 2003 clam-shell cell phone camera.  Since photos sell homes,  I have to ask the question: what are these agents thinking?  Bad photos mean that  you are automatically turning off over 80% of the qualified buyers  who are pouring over MLS data to determine what is worth seeing and what they are going to pass on.

We all take bad pictures -but we shouldn’t actually USE them….that’s one of the secrets of being a good photographer.  This is one of my worst photos.  It’s a picture of a window not room, the lack of light is almost secondary.   Photos like this shouldn’t be used to sell a pack of  bubble gum, let alone something as expensive as a six to seven-figure home. Still, these beauties might qualify as works of art compared to what I see on the MLS.  If you don’t believe me – there is a special FB Page called “Really Bad MLS Photos”.  Check it out.

MLS Photos Westchester County

Below is a photo that I found acceptable for one of my listings.  I used a wide angle lens and photoshopped the image to create more depth. Granted, I had a staged home to work with (a topic for another blog) which also presents the home in its best possible light.  I am starting to use HDR (high dynamic range) although these photos were taken before I had that capacity.

 

 

 

MLS Photo - Westchester NY

 

Agents who can’t take good pictures, should outsource this task.  In my opinion, it is too important to the listing to have bad photography.  An agent  who doesn’t have some wide angle capacity on their camera  has no business taking photos of interiors. A wide angle lens helps buyers see the room layout and that helps YOU sell your home.

Virtual tours and slide shows:

Not optional in a world where everything is so visual and where people actually search for homes on YouTube.  On our MLS a slideshow can be linked to the listing.  If you have decent photos, a great slide show is a tremendous addition to the listing because search engines love video.

The Simple Formula:

It may not be different, it may not be flashy, it may not be a compelling selling point for an agent use in a listing presentation, but a good listing with great photos is vital.   When you interview agents to list your home, ask to see examples of their listings on the MLS. Most people ask how many listings an agent has, but its the quality not the quantity that gets buyers through the door.  Nothing gets more exposure than the listing itself because it is pick up by third party sites such as Zillow and Trulia. A compelling listing with terrific images makes buyers pick up the phone and ask their agent for a a showing.

A good listing + great pictures = more showings = more offers = the best possible price for your home.

© 2012 – Ruthmarie G. Hicks – http://thewestchesterview.com- All rights reserved.

Question to Westchester NY home sellers: Do you know what your MLS listing looks like?

Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Hi Ruthmarie...what a great post....and you're right about MLS being the major source of most transactions.... listing agents market to buyer agents via MLS and then there's Realtor.com..... photos are very important and we post the maximum of 30 photos with each listing.... every listing has a virtual tour and I do those through realbird....suggested this post.

Apr 09, 2012 03:11 AM
Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

Great post that I would like to reblog.

How often have we wondered what sellers would think if they knew how their home was being marketed in the MLS.  The MLS is the single most important tool we have!

Apr 09, 2012 03:23 AM
Jerry Newman
Brown Realty, 210-789-4216, - San Antonio, TX
Texas REALTOR, San Antonio Military Relocation

Ruth Marie, You have made an excellent point about posting the correct information in our MLS. I know that I take the extra effort to insure there are at least 25 photos(Max allowed), a virtual tour, nice description of the home, and even some agent remarks for the showing agent. My reasons for getting everything in my MLS correctly is because of the syndication to all those other sites like Realtor.com, Trulia, Zillow, etc.

I have even taken the extra initiative to ask my sellers to review the information that I have posted, so I can make any corrections if need be. It pays to be on top of all the data that we are inputting into our MLS.

Apr 09, 2012 04:36 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Ruthmarie- I came over thanks to Barbara's reblog.  This is excellent information for Sellers and Agents.  I look at listings on the MLS and am often amazed at the photos that are on there. 

Apr 09, 2012 06:07 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Sometimes I feel like I'm looking at one of our old listing books when I see a listing with no detail; just the facts that anyone of us could get from county records. How can you sell anything like that? 

Apr 09, 2012 06:33 AM
William Johnson
Retired - La Jolla, CA
Retired
Hi Ruthmarie, Excellent post and some very good analysis as well. I am going to suggest this post. I also have a question. How did you do the shading in the post. I really liked it. Your statement about needing to provide good photos is critical if the marketing is to provide expected or at least hoped for results.
Apr 09, 2012 12:50 PM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

Hi Barbara,   Thank you so much for the reblog...I'm glad you liked it.  It was triggered by something that I will put on your reblog but not here.  It's amazing to me that some people continue to get listings with the shoddy work they do. 

Hi Margaret, So true, but no one really TALKS about it at a listing presentation.  It almost seems as though people think that by discussing it they are implying that that is ALL they have to offer. 

Hi Jerry, That's a good idea.  I did try that once and unfortunately, the sellers wanted to micromanage the listing copy in a way that was actually detremnetal.  So I do it with the caveat that they aren't allowed to micromanage.  Most sellers don't know what buyers want to see in the copy.  It should be unique, but give the essential information and you don't have a lot of characters to work with.  What you are doing is brave, but it could open a can of worms which could actually hurt the sale. 

Hi Kathy, The photos kill it more than anything else.  Its amazing what agents will put on the MLS. 

Hi Paul,  Its amazing.  And sometimes the home is really nice!  You would think they would want to show that off!

Hi William, Glad you liked the post.  The shading on the text has nothing to do with me.  I put it on my WordPress blog first and copied it over to AR.  The background is a very light gray on my WP blog and the shading transfers over with it, but you can highlight using HTML.  You have to have the correct color code. 

<span style="background color:#------"> text to be highlighted </span>

I don't use this very often, but have from time to time. 

 

Apr 10, 2012 02:31 AM
Debbie Walsh
SHAHAR Management - Middletown, NY
Hudson Valley NY Real Estate 845.283-3036

I am amazed too at what the sellers don't seem to see.  Very rarely do I go on an appointment and not get the listing as do most experienced agents - yet when I pass on a listing or do not get chosen it is usually over something like the commission.  Then when I see the listing go up with someone else (for a seller who was "so choosy" and wanted things just so) the amount of spelling errors and terrible pictures is amazing.  I am surprised at the Brokers too for what they let their agents post - that they don't offer them better guidance - even if just for the reason of getting the listings sold.  Great post Ruthmarie!

Apr 10, 2012 06:18 AM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

Its stunning Debra - and it isn't limited to the inexperienced agents around here.  Some so-called top producers just slap them on the MLS with no thought given whatsoever. 

Apr 10, 2012 06:44 AM