Are we really in a "BAD" market?

Real Estate Agent with Solid Source Realty GA

Personally, I don't think we are in a "bad" market.  For the past several years the real estate market has been one where an agent just had to wait on the phone to ring.  After several conversations with several veteran Realtors, I have come to the conclusion that we are in a "perceived" bad market.  That being said...we perceive this market as "bad" because most of us have only known a "gang-buster" market...according to sources, we are now in a "normal" market. 

 Sellers are beginning to take their homes off the market or are reducing their ridiculously over-priced homes to the right price.  Buyers are shopping for a deal (which hasn't changed) and will most likely find one if they are being assited/represented by the right Realtor/Agent. 

In today's market, we Agents/Realtors had better hone our Customer Service skills and learn that NOT answering the phone will be our down-fall.  Not returning calls in a timely manner will mean a deal or no deal.  We need to learn that GOOD Customer Service entails LISTENING to our clients/customers and not just hearing what we want to hear.  We better figure out that the client/customer is ALWAYS right.  Learn to interview your prospective client to find out exactly what they want in a home, commercial property, condo or land purchase; and by doing this we will eliminate the exessive waste of our time and money.

We can farm areas, send out news letters, postcards, etc... all day long, but if we don't get back to the basics of GREAT Customer Service, we will miss the boat.  Customer Service is all we have to offer our clients...we are 1st and foremost salespeople and with that territory comes the necessity of good customer service in all areas of the business.

My 2 cents...Anyone have anything to add?

Comments (5)

William Moore
Innovative Realty - Londonderry, NH
2007 was hte 5th best real estate market in history.  The only reason it seems bad is there are so many more agents now than there have been in past years.  Well, that and the credit crunch.
Dec 29, 2007 01:10 PM
Patricia Aulson
Realtor - Portsmouth NH Homes-Hampton NH Homes

Everything's relative.......


Patricia Aulson/Patricia AUlson/Hampton NH Real Estate 

Dec 29, 2007 01:15 PM
Tony & Darcy Cannon
Aubrey and Associates Realty - Layton, UT
The C Team
Melissa, good post, thanks, all things considered it wasn't so bad.
Dec 29, 2007 01:20 PM
Melissa Griggs
Solid Source Realty GA - Covington, GA

Patricia...True, very true.

Tony & Darcy...2007 wasn't a bad wasn't the best either.

William...I agree. The credit crunch is only going to get worse.  Lenders are going back to down payments (which I think they made a mistake of getting away from).  80/20's killed us in the real estate market.  Allo of those 100% loans with the adjustable rates on the


Dec 29, 2007 02:06 PM
Ursula Lowther
Keller Williams Realty First Atlanta - Covington, GA

It is all about mind-set. If you think it is a bad market- it is. People are still going to buy and people are still going to sell so in my opinion it is always going to be a good market.

Mar 05, 2008 09:51 AM