Connie Johns recently helped me purchase my new home. I began the home buying process very nervous and skeptical. I had heard many horror stories from my friends and family members about how they felt their realtor had "pushed" them into purchasing too quickly or they felt their realtor had somehow misled them.
One of my friends recommended Connie to me. She sent Connie an email and the next day Connie got in touch with me. I told her that I was just beginning to look and that I was prepared for this process to take quite a bit of time as I wasn't sure what I was really looking for but I knew the area I wanted to live in. I loved the fact that Connie was very familiar with the Maumee/South Toledo area which is exactly where I wanted to be. The first time Connie and I spoke I felt she really took the time to get to know me and therefore had a much better idea of what I was looking for. From the beginning I never felt like I was talking to my realtor, I felt like I was talking to a friend. This feeling was invaluable to me considering this would most likely be the single biggest purchase of my life. Connie was in contact with me every day. I never felt like I was being ignored or pushed to the back burner. In fact, most of the time Connie made me feel like I was her only client. I believe that is truly the mark of a great customer service individual, to make you feel like you're the only person they have to take care of. Connie was honest and genuine with me. I really felt like I could say anything to her and I felt like if I asked her something I would get a straight answer. She told me that most of her business was built on referral and that it wouldn't do her any good to mislead me because she knew what that would do to her business. I went into the purchase of my home feeling completely prepared and I know I owe that all to Connie. Even when I had a problem after my closing Connie was there for me. She was working for me while she was on vacation. That is true commitment to excellence. I just cannot say enough great things about her. Connie is now and will forever be my realtor and I will recommend her to anyone and everyone who will listen. If you're looking for a realtor who is honest, caring and extremely knowledgeable then Connie is the realtor for you.
Sincerely,
Kelli R. Hintz
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