I Don't Get It! I Just Don't

Things do happen.  I do call all of my past clients on a regular basis.  Every now and again some go elsewhere.

It must be frustrating when that happen Debbie.  I hope you don't take it personally.  The market has everyone nuts and their decisions aren't easily understood.

It is disappointing but I think as with all of life's disappointments, there's something to be learned. Whenever a relationship ends, business or otherwise, I try to take a look at what I was bringing to the table. Is there something I could've done differently? Something that I could improve on for next time. In this particular case, it sounds like you provided excellent customer service and earned their trust since they were willing to refer your name to friends and family. The other thing I try to remember is that people are motivated by fear and by pain. It may be that they were embarrassed about having to list their home because of financial difficulties or maybe some other agent came along and enticed them with cheaper fees. You'll never really know unless they tell you so I would keep in mind that as long as you feel good about the way you handled yourself during all of your previous transactions, then nothing else matters. Relationships/people come and go for whatever reason but as long as you feel good about your action, there's no room for regret. Keep your head up!! 

Oh Debbie I feel your pain!  It happens to all of us.  If you can't find a reason, then it's not about you. The only way to find out is to call them and ask, which is hard but you have the right to do that after nurturing that relationship for years.  You'll get something like "Our new daughter-in-law's mother is a Realtor and we had to go with her," or "I'm close a woman in Bible study who has been through a hard time, and she begged me .."

They may love you, but family and church relationships will often trump a business relationship.

Take consolation in the fact that sometimes you get a client from somewhere you didn't expect.

Debbie, I've NEVER had this happen to me. I couldn't imagine! NOT!! Look at the bright side, you can save a few bucks a year in postage now! :-) BTW, nice listing in "the hood" on Plantation. That's how I found this post.