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Getting A "Discount" By Working With The Listing Agent

By
Real Estate Agent with Online Real Estate Agent Training

In the past couple of days I have had a few conversations with listing agents who were confronted by potential buyers wanting a Real Estate Agent Training Tipsdiscount on the sales price because they didn't want to use a buyer's agent.

I Want A Discount

This is one of the biggest misconceptions we face as real estate agents.  For whatever reason, buyers seem to think that by working with the listing agent they can automatically get a reduction in the sales price of a property.  So what do you say when you are approached by a potential buyer who wants a discount?

Educate The Consumer

The very first thing you need to explain to them is that the commission is a legally binding agreement between the seller and the Broker.  It is not an agreement with the listing agent, but their Broker.  The seller has agreed to pay the Broker a certain percentage.  Of course there are exceptions and those would be stated in the listing agreement, but I'm speaking in general terms.  So while the buyer thinks they would get a "discount", in most cases they wouldn't.  The listing agent would simply get the full commission.

Explain Agency Laws

The next conversation would need to be that of Agency.   Since Agency laws vary from state to state, you need to discuss the level of representation you would be able to provide to these potential buyers.  Lastly what is your standard of practice when it comes to working both sides of the transaction?  Of course they will say that other Broker's offer a discount to buyers, but you can't control what other Broker do or don't do.  You can only talk about what you do.  Consumers need to understand the value of having someone represent them and their interests 100% and hopefully you understand the importance of representing someone fully.

What Is The Property Worth?

Although many jurisdictions allow dual agency, I find it difficult to walk that thin line...but that's just how I choose to run my business.  There is no right or wrong way of running your business, but it is our obligation to educate the consumer so they can weigh all of their options to make an informed decision.  At the end of the day it's about the consumer feeling as though their interests were represented fairly.  Buyers should make an offer based on what they feel the property is worth, trying to get a "discount" has nothing to do with what a property is worth.

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Posted by

Candy Miles-Crocker

Real-Life Real Estate Training

Comments (58)

Valerie M. Blake
RLAH Real Estate - Washington, DC
Distinctive Marketing - Exceptional Service

Is it just me or is the "discounted" deal always the one that has the most problems?  Sometimes the commission you get on just ONE side isn't worth the time and energy you invest.  Buyers will probably not appreciate the true value of hiring their own agent until the sellers stop paying for the buyers' side.

May 17, 2012 01:11 AM
Kimo Jarrett
Cyber Properties - Huntington Beach, CA
Pro Lifestyle Solutions

Chris, #41 sums it up best, doesn't he? When RE agents believe their intrinsic value as a professional, these discount issues will fade away, however, I don't see that changing anytime soon.

Educating buyers who demand a discount isn't going to change their demands because if you don't accommodate them another agent will. I don't discount my value as a professional and when prospects don't meet my client profile, it's simply next.

May 17, 2012 01:37 AM
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Explain your states agency laws. Then tell them to go get a buyers agent. Period!

May 17, 2012 02:01 AM
Anonymous
Cheryl Nixon

When dealing with buyers, I always point out to them that my services are FREE.  It doesn't matter if I have listed the property or not.   They agree that it's hard to discount free. Great post..thank you for sharing.

May 17, 2012 02:29 AM
#43
Lincoln Gill
Active Lion Real Estate - Kapaa, HI

It is irresponsible for all the buyer seminars to promote the idea you will get a discount if you work though the listing agent. Like you said Candy, the property value to the buyer is ‘what it is worth’ to them. Value is not determined with regard to a discount from list price.

 

And Chris #41, thanks for the note about sellers asking listing agents to take less if we also find the buyer. Why agents cave to that request is beyond me. Is that not what the seller wants us to do, find a buyer? I list your property, get the terms you want; and you want me to work for less! I do not think so.

Lincoln Henry Gill - Active Lion Real Estate

May 17, 2012 03:59 AM
Momentum Realty
North Orange County CA Real Estate Specialists - Yorba Linda, CA
Orange County CA Real Estate Agent

Hi Candy,

Great post and I'm definitely reblogging! This is so true, and unfortunately, sometimes leaves the buyers without TRUE, unbiased representation, and the undivided loyalty they really need to protect them.

Hope your week has been wonderful!!

Gina

May 17, 2012 04:26 AM
Scott Nelson
Medford, MA

Very well put. I especially like how you advocate proper education of the consumers we encounter.

May 17, 2012 08:38 AM
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

Hi Candy - greetings from Dallas!

I could not agree more with you.

I do not think north Texas is very different from other markets in the country from the standpoint of having agents who discount, discount, and discount some more.

With virtually NO exceptions that I can recall, those who are willing to negotiate their own compensation will also ultimately be compromising on the services they provide.

I see it each and every day......and because the agent on the other side of the transaction is agreeing to be paid less,  the client is the one who gets a compromised level of service.

It is sad.....and a true embarassment to those of us who work to earn every penny of what we earn.

Thanks for the great, thought-provoking post!   

May 17, 2012 10:38 AM
EMILIA B COOPER, REALTOR® SFR.NCHSE.AHWD
LAROSA REALTY - Orlando, FL
Short Sales, Foreclosure & Bank Owned Real Estate

Hi Candy! Great post, I agree with you! Thank you for sharing!

Have a Great Weekend!!

May 17, 2012 12:36 PM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Great post.  I think a lot of people are looking for a "discount" and they end up cheating themselves.

May 17, 2012 02:48 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

With all the talk and all the information available on the Internet, you'd think buyers would KNOW this. But they don't.

May 17, 2012 03:42 PM
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Candy, excellent post, but I find often buyers still don't get it.  And investors are the worst!

May 17, 2012 08:21 PM
Joy Carter & Jeff Booker Brother and Sister Team
Keller Williams Parkland/Coral Springs Realty-GreatFloridaHomes Team - Coral Springs, FL
Trust Your Family's Move To Our Expertise!

We get these calls often - I only work with the Listing Agent.  We don't comment unless an offer becomes a reality.  Joy

May 19, 2012 11:52 PM
Patty Mortara | Hunterdon County (NJ)
Hunterdon County Homes - Flemington, NJ

I think when customers say they want a discount because they are working with the listing agent - it should become a surcharge. Yes... it is TWICE the work, No... there isn't another agent on the other side to help things move in the right direction and calm the waters when they get turbulant. Yes... its more than twice the amount of stress! UGH.

May 21, 2012 12:51 PM
Phil Leng
Retired - Kirkland, WA
Phil Leng - Retired

Of all the crazy things going on today, this is one of the craziest. Buyers are taught that they can interfere with the contract already signed and agreed to between the seller and the broker.

Phil

May 21, 2012 08:23 PM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate

Phil in #56, and Candy:  I read your comment, and was a bit puzzled.  Then it hit me that it has been twelve years since I was associated with a broker where I was REQUIRED to get their "permission" to make any changes in commission rates that I was charging my  sellers.  But, that is one of the luxuries of being with an office where I am in control... just me... of what commission rates I charge.

It has been so long since I had to call a manager to get permission to reduce a commission... for whatever reason... that it just sounds strange.  I refuse to be associated with a broker who ties my hands as far as commission rates are concerned.

May 21, 2012 08:56 PM
John DL Arendsen
CREST "BACKYARD' HOMES, ON THE LEVEL General & Manufactured Home Contractor, TAG Real Estate Sales & Investments - Leucadia, CA
Crest Backyard Homes "ADU" dealer & RE Developer

It's good that you have answers to these types of questions. Many agents just draw a blank when confronted by this.

May 29, 2012 12:25 AM
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

That is one of the thornier issues we face. People don't seem to understand how we get paid.

Oct 31, 2012 03:28 PM
Matt Robinson
Professional Investors Guild - Pensacola, FL
www.professionalinvestorsguild.com

Such great points, and well written.  I'm not sure where this misconception began, but I don't know many listing agents cutting their commissions in half and passing the "savings" on to the buyer.  All you do is lose representation and an advocate working for your side...and will cost you more in the end.

Apr 11, 2013 03:13 AM
MichelleCherie Carr Crowe .Just Call. 408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

That is a great response to an oft-asked question.

Apr 11, 2013 04:14 PM