“Falling in and out of love!” Buyer’s remorse is human nature.

By
Real Estate Broker/Owner with Richard Weisser Realty

Falling in and out of love. Buyer’s remorse is human nature. Roses in a blue vase by Richard WeisserThe ebb and flow of emotion is human nature. We all experience the highs and lows of enthusiasm and regret.

As a result buyer’s remorse is somewhat inevitable. We are often spurred into action by emotion that is later mitigated at some point by pragmatism.

“Did I do the right thing?”

It may surprise some buyers to know that their real estate agents suffer through the same thought processes.  Contrary to popular belief, making the sale is NOT our top priority.

We want our clients to be satisfied with their buying experience. We want their future business and referrals.

So we endeavor to make certain that the needs and wants of our buyers are fulfilled, and that they are as thrilled at closing as they were when they first saw the house.

And when that happens, it’s a job well done!

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Rainmaker
3,300,605
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

  You are sooo right....we have shown buyers less expensive properties feeling them more appropriate for their needs...satisfied clients make our jobs rewarding careers.

May 21, 2012 09:51 PM #1
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Richard Weisser
Richard Weisser Realty - Newnan, GA
Richard Weisser Retired Real Estate Professional

Sally and David...

AND they make our careers last longer! Thanks for being the first to comment.

May 21, 2012 09:53 PM #2
Rainmaker
1,523,673
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

As you say....making the sale is not the top priority.  Some will never understand that the point is to build a satisfied client base who will be repeat referrers as well as repeat buyers.

May 21, 2012 10:03 PM #3
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Harry F. D'Elia
RentVest - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

It is vital that the buyer is happy with their purchase. They make the decision not us.

May 21, 2012 10:26 PM #4
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Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Richard, We had buyers for our listing get remorse so quickly that we didn't even get to see the offer they'd sent to the office the prior evening before their agent sent a "nevermind" email.  Got scared of radon and they were done.  A shame because the home has a mitigation system in place.  Unusual for us to see that happen that quickly.

May 21, 2012 10:44 PM #5
Rainer
234,747
David Grbich
Realty One Group - www.FindCARealEstate.com - San Juan Capistrano, CA
Orange County Real Estate - 949-500-0484

It happens - always recall the second thoughts I had when buying my first home which was probably my best investment ever. Thanks

May 21, 2012 11:12 PM #6
Rainmaker
3,983,713
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Making a sale is NOT our top priority.

This is  a very true statement for the GOOD agents.   these agents also see a lot less buyers remorse as a result.

May 21, 2012 11:53 PM #7
Rainer
278,111
Kathryn Maguire
GreatNorfolkHomes.com (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

You are so right!  I had a listing and a buyer needed to move into in three weeks.  Their agent had talked them into accepting a quick closing before they had found anything else and they had NO MONEY for a short term rental.  The sale, rather than what made sense for the client, was all that mattered to that agent.

May 22, 2012 01:10 AM #8
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I know it happens, but it's certainly not the norm.  My office, like you Richard, puts the clients first.  We figure happy clients make good future business.  I never will understand agents who don't work/feel this way.

May 22, 2012 05:04 AM #9
Rainmaker
207,960
Peggy Wester
Realty Executives Integrity - Grafton, WI
Real Estate Agent Ozaukee & Washington County

What a nice post. And oh, so true. I have had two closings in the past ten years at which I knew my buyers had buyer's remorse. It was the most unsettling feeling -- hard to even describe. Having a sale under your belt means nothing if the buyer isn't happy.

May 22, 2012 08:18 AM #10
Rainmaker
762,852
Thom Abbott
MyMidtownMojo.com |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale

Indeed, I have clients right now that found the perfect home. The challenges with the Seller wanting to make repairs of offer some additional price credit got them thinking about all that really needed to be done with this home. They have since found a home that is over $100,000 LESS than the last one, and are now going to build onto it! What a change...but still very happy clients!

May 22, 2012 09:19 PM #11
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