That's what my customer from last night told me.
Yesterday, my office manager begged me to take an appointment. She knew it was a crazy week and I already had 2 more appointments more than what I like to have (plus have been spending time catching up after my computer crashed). She said it was an Angie's list customers (and they tend to be better and nicer customers) and it sounded like the timing was urgent and he sounded nice and just wanted to "pick my brain."
Apparently, he had just moved into his new apartment that day and pulled up the carpets (since his wife was allergic) and was hoping to just use the parquet floors underneath. Before he closed on the place, he had pulled up a corner and they looked fine...but apparently they weren't when he ripped up all of the carpet. There were lots of water stains, missing pieces and chunks and they just didn't look good. They were past the point of being refinished (not to mention the inconvenience of him having no where to stay while the work would be done.
I felt badly for him, and on my way home (thank goodness he lives near me), I stopped by. When I arrived, this customer was so nice and so thrilled to meet with me. He told me that he read all 34 of my Angie's List reviews and was so impressed that he had to meet with me. I was floored by this and honored. I tried to give him references, but he said he didn't need them...the Angie's list reviews spoke for themselves and he know this took a lot of hard work and dedication to get all those reviews.
So, I was thrilled to help him and we are placing his order for some new floors today.
I guess those good reviews really do help!
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