I impressed myself by selling a home to very picky buyers who wanted to buy as they were relocating due to job transfer. Once we found the right house that had been on the market for 19 days, at a $40,000 price reduction from a previous listing, we snapped it up and still managed to get another $6000 off the listing price. All was completed during the very busy and hectic Christmas and New Year's holidays, and closed in 23 days. At first it didn't seem possible, but I remained focused and kept my buyer's informed at every stage, repairs, inspection, addendums, and spoke to them frequently, reassuring them that everything would be fine. End result=satisfied client's who appreciated the extra mile I went to get the house they wanted at THEIR price. In this day and time, it is ever more important to focus on customer service and make your client's feel at ease. They want REALTOR'S who are going to work for them.
Guess I am tooting my own horn, but sometimes it helps other's to know about successes and how you can improve your business just by making sure you don't drop the ball.
Good luck to everyone in the upcoming year.
Bruce
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