Thank You For NOT Letting Us in to See Your Home

By
Real Estate Agent with Long and Foster REALTORS®, Gainesville, VA VA License # 0225089470

Thank You For NOT Letting Us in to See Your Home


Dear Seller,

Thank you for not allowing my buyer and I in to see you your home.  My buyer had been convinced that new construction was not for him, and that a resale was the easier and cheaper route for him to go.  But your refusal to allow our showing, on a holiday weekend when many buyers are out and about because they have more time to house hunt, made us look into the new construction in your neighborhood.  He ended up getting a deal on a to-be-built condo, with all the upgrades he wanted included in a price that was lower than your list price.

The new construction staff was happy to see us, even though they were plenty busy when we arrived.  They made time to show us their home and answer our questions.  I imagine your unwillingness to work around buyers and their home tour times will help this builder sell many of their condos.  Thanks for helping us put them on the top of this buyer's list.  He's officially under contract to buy something so much better than he would've had with your home.  

I know tomorrow would've worked better for you, but my buyer has plans to attend a family cookout tomorrow.  And he'll be talking about the great deal he got on his new condo.  Saying no to this motivated buyer didn't mean he was going to work to fit your schedule.  He went out and found something easier to see and a better all around deal.

Hope you enjoyed whatever it was you were doing that made it impossible for my buyer to see your home today.

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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Rob:  He's going to LOVE his new condo.  Just going to be tough waiting for it.  

Ed:  I sincerely doubt there was a good reason.  

John:  Exactly.  You would never NOT open a store during retail hours.  

Tammie:  Buyers work on their own schedules.  They are not likely to accomodate whatever works for the sellers when there is more than one place to choose from.

Sharon:  That's a saying I've used a lot in my day.  And all I can say is my client is happy.  The other agent's client is probably still stressing about selling their home.

May 28, 2012 11:53 AM #56
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Bill:  Ultimately, the most accomodating person should be the one trying to SELL something.  Certainly there are times when sellers have a conflict.  Those are rare, and if they are prolonged, we have a status in our MLS to reflect it as temporarily off the market.  I spoke with the agent and she mentioned no issues.  The seller simply declined.

Joni:  I'm not.  The buyer got a better deal without them.

Jo:  So why list during a holiday weekend?  Just saying.

Jim:  True, but if someone wants to sell their home and doesn't want traffic during a holiday weekend, we have a status for that.  Wasn't listed as temporarily off so I expected cooperation.  Oh well.

John:  They are probably unreasonable in more ways than one.

May 28, 2012 12:09 PM #57
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Emmary:  Unfair to who?  My buyer got a great home. The sellers screwed themselves here.

Maureen:  That's my thought.  He who has the THING to sell is the one that shoulders the majority of the burden to accomodate their own stated show times.

Kathleen:  My buyer is so excited.

Bart:  So all your buyers shop during the week?

Shannon:  So very true.

May 28, 2012 12:18 PM #58
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Belinda:  Did I mention the sellers are attempting to avoid foreclosure through a Short Sale?  Why bother?

Lorraine & Loretta:  Of course they do, but if they want to SELL THEIR HOUSE, they ought to open it to showings.

Debbie:  I will probably call the listing agent tomorrow and clue her in on the great deal she's competing with and the uncooperative attitude, since she said her seller was "very cooperative."

John:  Yeah, sellers have a right to host barbecues and invite out of town guests over, BUT WHY IN THE WORLD WOULD YOU DO THAT WHEN YOU ARE LISTING YOUR HOME?  Let's talk planning folks.

Jeff:  I have tenants in a listing now that said Noon-7pm all days, then rejected all the showings for weekends.  I changed the show instructions to reflect their attitude, not what they said.

 

May 28, 2012 12:23 PM #59
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Valerie:  I see it more and more.  Sellers with homes on the market denying showings like it's the new, latest and greatest thing to do.  Whatever.  Those are the sellers that are not really sellers.

Charita:  Too bad buyers don't agree with taking holidays off as well.  You know some sellers LIST specifically to capitalize on holiday traffic.  Clearly, not this one.

Susan:  And luckily, this wasn't the only house to see.  If it was, we'd have to accomodate whatever the seller wanted.  The market waits for no one.

Scott:  If the seller had holiday plans, they should have been communicated to the listing agent so remarks and show instructions could be changed.

Nick:  Don't get me started on tenants.  Grrrr.

May 28, 2012 12:27 PM #60
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Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Phil:  You mean you don't feel bad for the seller?  ;)

Emily:  Telling me showings were no problem to go ahead and schedule it, that's where.

Elizabeth:  New construction is picking up steam big time here.

Jeff:  It's that whole pesky market thing.  If sellers' don't want to be part of the market, may I recommend putting a FSBO sign in the yard.

Sandy:  I really do.  Is that evil?

 

May 28, 2012 12:29 PM #61
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Eric:  But apparently NOT on holiday weekends.  Oh wait...that's only if you don't want to sell.

Carla:  Enjoy your house just a little longer and just say no to showings.  It's a killer strategy.

Angela:  Not appointment only.  Baffling, isn't it?

Lori:  I hate the 24 hours notice.  

Lloyd:  Get under contract BEFORE the holiday, or wait to list until after.

Beth:  Thanks.  Hope you enjoyed your holiday.

May 28, 2012 12:32 PM #62
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Steven Cook
No Longer Processing Mortgages. - Tacoma, WA

Chris Ann -- though the price may have been lower, your buyers may end up spending more per month, once the Condo fees are added into the payments.

May 29, 2012 03:52 AM #63
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Steven:  The condo fees are the same for both units.  One was just a resale.  Same community.

May 29, 2012 04:09 AM #64
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Jo Olson
HOMEFRONT Realty - Kettle Falls, WA
HOMEFRONT Realty @ LAKE Roosevelt - Stevens County

Chris Ann, I missed the part it was a new listing???

May 29, 2012 06:00 AM #65
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Jo:  A week shy of two months.  In a market where things are going under contract in a week.  I'm sure this is not something that happens just on holiday weekends with this seller.  There was a new listing I had an issue with as well.  You can read about that in today's post.

May 29, 2012 06:19 AM #66
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Greg Nino
RE/MAX Compass, formerly RE/MAX WHP - Houston, TX
Houston, Texas

This is the SAME home seller who complain that their home hasn't sold yet. Getting inconvenienced is part of the game sellers!

May 29, 2012 11:51 AM #67
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Greg:  Exactly.   

May 29, 2012 01:23 PM #68
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Chris Ann,  I don't get it either!  Especially the ones who you try repeatedly to view--and all at different times too!  Love the sarcasm and the post!

May 29, 2012 01:44 PM #69
Rainmaker
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Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa
I am glad that your motivated buyer found a reason to move forward. That part is great, but I don't agree with stringing up the seller on this one. Just as your buyer had plans the next day, the seller had plans too. I think that most sellers want to sell, it sounds as though they offered an alternative time and day that was nit as convenient and you were okay with writing it off. Again, if your buyer got a better deal, that is all that matters in the end. But to expect sellers to drop everything for a buyer's timeframe seems a little unfair to me. We all need and deserve time off sometimes.
May 29, 2012 01:45 PM #70
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Debe:  Glad to see there are still some agents that get this.

Karen:  It's a good thing the mall or retail stores don't believe in taking days off outside of Christmas and Thanksgiving.  In my mind, if you have something to sell, you make it available to buyers.  In the end, if you don't and they find something else, you have only yourself to blame.  When buyers and sellers have to have a meeting of calendars, along with the buyer's agent, to schedule a showing, well...our market better be slower paced than it is now.  If you snooze in my market, you loose.  My buyer wasn't snoozing.  The seller lost.

May 30, 2012 06:33 AM #71
Rainmaker
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Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

I'm surprised that there is any controversy at all in this post.  Of course sellers have lives too.  But the facts are, you don't show it, you may lose a potential buyer.  So what if the seller has a good excuse for not being able to show it?  That buyer still bought a different house and that sellers house still sits on the market.  Plain and simple. -Kasey

May 31, 2012 03:26 PM #72
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
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Kasey:  The controversy took me off guard too.  

Jun 01, 2012 02:20 AM #73
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Coral Gundlach
Compass - Arlington, VA
Real Lives. Not Just Real Estate.

Just revisited this post and am surprised at how many people think sellers should be able to say no to showings.  I agree with your retail mentality and coach my sellers that inconvenience is part of the deal...if you really want to sell.  I encourage them to never say no to a showing.  I can't tell you how many times I have had sellers say "no" to a showing when I am with buyers and the buyers rarely if ever ask to go back.  It is very off putting to a buyer, for a seller to supposedly have something to sell, but not let people see it.

Jul 30, 2012 10:37 PM #74
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Coral:  It was shocking to me, too. That's not to say that someone can't temporarily remove their home from the market for life's emergencies or a family visit from out of town.  But if you are active in the MLS, and there are show times and hours listed, I expect a seller to accommodate the showing.  If they don't, they are shooting themselves in the foot.

Jul 31, 2012 01:09 AM #75
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