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Dear TZ - I want to fire my REALTOR!

Real Estate Agent with Remax First Realty II 0790808

Dear TZ,

We signed with a REALTOR a few months ago but I just don't think he's doing his job. We've had no showings and no offers. The last time we heard from him was when we signed the papers. He doesn't return our phone calls or emails.

Can we fire him? Or we stuck with him until the listing expires?

Frustrated FrannyLeaving The Ship


Dear Franny,

Unfortunately you may be stuck with him, until the listing agreement expires.  But here's a couple things you can try to do.  First call the office.  Ask to speak to the Broker or manager.  Explain what is going on.  Let them know you're not happy with they way that they've been servicing you and that you'd like an UNCONDITIONAL RELEASE from the contract.  In most cases the manager will grant you the release.  Then you can hire a REALTOR(R) that will respond to your needs.

If you're still not satisfied you should contact the Local Board of REALTORS and file a complaint.  You could even report it to your State Board of REALTORS.  

The bottom line is that you hire a company to act in your best interests and if they're not holding up their end of the bargain, you should be free to go somewhere else.

While we believe it is very important to have at least a 6 month listing agreement, ask the agent if you can get out of the contract if you don't like how things are going.

We offer all of our clients a "No-Risk Listing Agreement" that states if they're not happy with the job we're doing to put it in writing and we will happily grant them an unconditional release them from the listing agreement.

This is why it's so important to ask questions up front before signing the contract.

Best of luck to you.





Please note that all information is reliable but not guaranteed.  Please consult with your Real Estate professional and/or attorney before making any Real Estate decisions.   

Posted by




~ Wayne & Jean 

Union County, NJ - a great place to live and work!

If you're looking to buy or sell a property in Union County, call us at 908-917-4189 or email TeamZuhl@gmail.com.


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All opinions, information and data provided is deemed reliable but is subject to errors and omissions. Not intended to solicit other Brokers' clients. We cooperate with them fully. 

Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA

Calling the BROKER is the first step and in that call, the Seller should ask for a "shadow" agent assigned by the broker if the listing is to continue and your listing agent will not respond. 

Jun 02, 2012 09:10 PM
Janis Borgueta
Newburgh, NY
Retired RE Salesperson

If an agent doesn't even return calls or ever contact the owner, then of course you have the right to complain. Yes a contract means that you have to honor it, but that does not give him/her the right to not do anything to sell the property. Sounds like this client hired the wrong person to do the job and letting the broker know is important. If nothing is done, then the state boards and formal complaints are needed.

Jun 02, 2012 09:13 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

The time to protect yourself against "do nothing" agents is when the listing agreement is signed.  Many agents provide a "schedule of contacts", weekly, etc. for telephone updates and showing reports.


Jun 02, 2012 09:48 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Yes contact the Broker immediately. If another Realtor is not assigned, get out of the contract and ask for a complete withdrawal with no obligations to this agent or the company!

Jun 02, 2012 09:58 PM
Bobbie Smith
Stroudsburg, PA

An all to often complaint we hear from our clients. Unfortunately when they are unhappy it is very hard to get out of the Contract.

Jun 02, 2012 10:00 PM
Mark Loewenberg
KW of the Palm Beaches - Palm Beach Gardens, FL
KW 561-214-0370

brokers want to protect their image and will most likely take care of your needs immediately.. or tell the world!

Jun 02, 2012 10:58 PM
Beth and Richard Witt
New York, NY
The best Retired Brokers !!!!

Great advice... hope those future sellers get to see it and heed it!  Have a Happy Day

Jun 02, 2012 11:36 PM
Emily Medvec
eXp Realty LLC - Santa Fe, NM
Broker | Realtor | Serving Santa Fe & Northern NM

I like your TZ series. Like you, we prefer a 6 month agreement, however the seller changes their mind there is no use continuing forward.

Jun 03, 2012 07:57 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Great question Wayne and Jean, if I were the broker in this situation I would apologize and offer to have a different agent handle this case, its about the only way to rescue the company's reputation.

If that's not possible then the quicker you can release them from the contract the better, the longer it festers the worse the unhappy client and your reputation will get.

Jun 07, 2012 06:31 AM

what if the realtor is the broker of record?

Jul 07, 2012 04:14 AM