ETHICS AND FAIRNESS IN SACRAMENTO REAL ESTATE

That hurts, but shouldn't that have been noted on the property disclosures and the inspection also?

That will definitely be something you will learn from as you won't forget too easily, but all is well that ends well and I'm sure that customer will be very pleased with your service.

Way to step up to the plate Paula. In your next of the woods it's certainly nice to have the A/C upstairs!

That speaks highly of your character and your clients are lucky to have someone so caring as you on their side. Personally, I would have renegotiated the price or get credit for the unit during the contingency stating that the property was too uncomfortable and the buyers decided they needed it upstairs as well.

If the MLS is considered a disclosure for material defects, that this should have been disclosed for all to see, not just in realtor remarks, besides the MLS is not the contract, sellers disclosures, or inspections,

I am sorry that happened to you, but If the contract was subject to inspections, I  am not sure that is was time for a haircut...

The sellers disclosure should have been key to renegotiate the contract...particularly since the defect may have not been visable....besides who provides the disclosure AFTER the contract?

Eve in Orlando

Hi Paula, I commend you for standing behind an oversight on your part, but I agree with Eve that it might have been worth a try to go back to the sellers for a price reduction.  If your buyers offered under the assumption that there was heating and cooling upstairs, and their offer was accepted, it was probably the highest and there thus might have been some wiggle room on the part of the sellers.  I guess I just hate that our commissions seem to be too often the first line of defense in keeping a deal from dying.

At this point, what's done is done and it's definitely a learning experience ;)

Paula:

An expensive lesson.  It is a good thing that you stepped up and took responsibility for your mistake.

Big mistake, Paula. Bigger of you to own up and offer to make it good to your clients instead of trying to weasel out. Your clients will remember that you are willing to be honest and protect their best interests at your own cost long after they have forgotten about your oversight.

Paula,

Great attitude about the unfortunate situation but I have a question.  What if the oversight had cost more than the entire commission?  Would you still have paid?  And what if it was discovered after closing and cost more than the commission?  Okay, I'll shut up.

Hey Paula! Long time no see, thogh form years of raeding your posts it's no surprise that you immeadiately contacted your buyers and took responsibility for the oversight. You have the kind of integrity that helps overcome the many who would put Realtors down at every turn!

Nice job and great post my friend!

Paula - Way to step up and do the right thing.  You've handled the situation as a true professional.  I would bet that your clients appreciate your integrity and will be big advocates for you in the future.

Keep up the great work!

I'm with Lloyd #10. Sounds like that could be an expensive fix. Best of luck and thanks for your post today,

Paula * early in my property management career, I bought a washer and dryer for a rental unit....took my fees for the property for a YEAR!  I've never had to buy them since!

Hi Paula, intermittant? Yes but starting back on a more regular basis in tandem with my outside blog, Works great together! Hope you are well!

Paula...I'd say you have a client for life in that one. And they will refer business to you too.

I had a recent inspection on a foreclosure condo, and did not realize the water was turned off...we were at the end of our due diligence and I did not want the Buyer to change their mind. I offered to pay up to $500 if there were any problems with the plumbing. (I knew it would be ok, it's a new building) and they were very, very happy!

We have to do the right thing.