I have been working on trying to get authorization (or over a week) to speak to Wells Fargo (and them to be able to speak to me) about a listing I have that is a potential short sale.
The first person I spoke to gave me a list of items they wanted on the form, so I used the authorization that is built into our listing agreement and faxed it over to the authorization dept. **MISTAKE** I called them back the next day and they informed me that it takes 3 business days to process. Not a problem! I called back after my 3 business days were up and they still didn't have it. That lady gave me a list that had additional items on it then the first list. I then used a different form. She told me it's possible to be in the system within 24 hours, so I called back today and the lady who answered busted my bubble and told me 3 business days.... again. However, I'm still going to call back tomorrow.
Now the point to this isn't to complain actually, but to let other agents know, who may not be familiar with the process, to be patient and not to wait to start the process when you finally have a contract. Do it as soon as you list it!
Here are the items that the 2nd lady listed:
Mailing address of homeowner if different than property
Last 4 digits of the homeowner's social security #
Their signature/date (homeowner)
Agent's name, contact info
Homeowner's phone #
When I'm successful in jumping through their hoops, I will post it here, so when anyone in the future has a short sale through Wells Fargo, they will know which hoops they need to jump through ahead of time.