The Culture of Your Business
One of the foundational parts of the business planning process is the creation of the core values you will honor in running your business. At a recent coach's conference, Robbe Richman, of Zappos Insights, heightened my awareness by offering a free book called 2011 Culture Book.
There are wonderful examples with employees sharing around the 10 Family Core Values of Zappos:
#1 Deliver WOW Services
#2 Embrace and Drive Change
#3 Create Fun & a Little Weirdness
# 4 Be Adventerous & Open-Minded
#5 Pursue Growth & Learning
#6 Build Opoen, Honest Relationships with Communication
#7 Build a Positive Team and Family Spirit
#8 Do More With Less
#9 Be Passionate and Determined
#10 Be Humble
If you want to finetune the culture of your business or team, I suggest getting the book (it’s free-really-not even shipping costs!) and scheduling a brainstorming session this summer to clarify and, perhaps, update your own values and/or that of your team.
This is part of what I do with my Personal Business Makeover, if you are up for the challenge and you’d like support.
(or you can also DIY by using The Awesome Year Plan!)
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