Yesterday, I wrote a blog about the perils of working with incompetent bank departments, and a lot of readers shared their similar experiences. I'm definitely not alone in my frustration with uncaring and foolhardy REO and short sale departments. They are voluminous.
Today, was a totally different day. Today, I changed hats for the part of the day and went out into the electrical field with my son. We took care of two projects before I headed into my brokerage office. In both cases, the jobs went extraordinarily well, and in both cases, the clients were awesome. We had a great time with both clients and it made me think of something.
A lot of us have written rants about our frustrations generated when dealing 
with banks. There seems to be far too many bad experiences, and far too few good experiences, but that's not what we should focus on. We should focus on the whys. Why do we do what we do? Sure, it's for money, but it's more than that. We do what we do for those great clients like I had today.
We do what we do to help people get their needs met. Some people are in the dire straights of a short sale. They need a lot of encouragement and attention. There are those who are relocating and need to unload a house so they can buy a house. Some are scaling back, and then there are those who are upgrading. A family in mourning 
needs to settle an estate, or a son or daughter needs to sell an aging parent's home to fund a move into a nursing home.
Why do we do what we do? For many reasons, not the least of which is to provide for our families, but beyond that we do what we do for great clients who have a need. The incompetent banks are just a blip on the screen of history, but people with real needs will always be there, and they will always need us. That's why we do what we do.
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