Maybe It's Just Me

Real Estate Agent with Realty Direct Inc.

Maybe I am guilty of watching too many episodes of House Hunters, but I think Realtors should treat all clients with the same amount of respect, regardless of the amount of money they have in their budgets.

I live in the Washington Metropolitan area (DC, Maryland, Virginia) where the rental market is bustling. As a result, I assist many renters. When I decide to work with a client, I do not let the size of the commission check dictate my level of commitment.

I am currently representing a client who was having technical difficulties accessing documents sent by the property manager.  After several contacts to the property manager with no response, I called the listing agent for assistance.

Evidently, I contacted the listing agent too many times about this unresolved issue.  She told me that she had two closings that day, and she was devoting too much time on a case that was 'only a rental'.

After I hung up the phone, I was disappointed by her tone and the words 'only a rental'. I came to this conclusion.  Although the transaction is a rental transaction, the people involved are human beings who depend on Realtors to help them to satisfy a basic need of shelter.

It is my hopes that I never get too big to remember that people should not be categorized by their type of transaction and how much money they spend.

Maybe it's just me.



Comments (3)

Deb Dahlberg - Rowland
Stanberry Realtors - Bastrop, TX
Deb Sells Texas!

You are right.  They all deserve the same amount of respect! 

Jun 26, 2012 01:27 AM
Edward & Celia Maddox
The Celtic Connection Realty - Queen Creek, AZ

You are right on.  We try to work the same with all clients regardless whether it is an expensive home or high end.

Jun 26, 2012 01:31 AM
Morris Massre
Pembroke Pines, FL
Real Estate Instructor Broward County Florida

It's a sad day when that happens and that agent should be ashamed of herself, but it is what it is, so don't let it drag you down too.  Adjust by showing the level of commitment to your job to your clients so that they see how much better you are.

Jun 26, 2012 02:05 AM