I just closed a short sale with OCWEN, and it was not very fun. The worst part of it was how often the contacting the seller wanting the same thing over and over again. I think their call center is in India, so there is a bit of a language barrier, then they kept requesting the same things over and over. I think it only took four months though. I sent my packet in then started calling everyday. I got two denial letters and each time I would call about them they denied sending them. So if you get a denial letter or two don't let that stop you. Oh and they make "appointments" to call you which they actually almost always did. Of course the appointments were two weeks out, but they do call.
So, just keep calling, you can get approval.
Comments(2)