Are All Agents The Same? Not Even Close

Real Estate Agent with Howard Hanna Real Estate Services

During the course of our career, we have received a lot of feedback from our clients about their past experiences with a real estate agent. It seems like everyone has a different story but the conclusion is the same: not all agent are alike.

In today's post, we wanted to bring to your attention that every agent works a little differently, even ones that work for the same company. So, if you are looking for an agent, the following list should be helpful.


Here is a list of qualities that consumers find important in an agent.*

1.     Knowledgeable - An agent should be able to share with you a wealth of information not only about the buying or selling process but also of the specific areas in which you are plan to buy or sell. Remember, knowledge is power and your agent needs to be a huge asset here.

2.     Honesty - So how can you tell if an agent is honest? You can begin by talking to people who have used a particular agent. You can also usually get a gut feeling if an agent you are speaking with is genuine.  Asking good questions will reveal a lot about how an agent conducts their business and if they will be looking out for your best interests.

3.     Communicative - This is a big one if you want to have a smooth and pleasant experience. A good agent should have specific systems in place to make sure they are efficiently communicating with you during the entire process. Ask an agent about their communication plan for their clients. If they don't have one then you may have to question the level of customer service you plan to receive.

4.      A Good Negotiator - If you ask 10 real estate agents if they are good negotiators, I almost guarantee all will say "yes". So, you may just want to ask an agent about their negotiation skills and what it means to you as their prospective client. What they say here will tell you a lot about their style and if they will be a good fit for you.

5.     Good People Skills - This one kind of helps bring all of the above mentioned characteristics together. Not everyone is blessed with good people skills but an agent who has them can make a world of difference.

Just remember, shopping for an agent is similar to looking for a home. While there are a lot of them out there,  they are not all alike and you need to take your time to find the right one.


* Per National Association Of Realtors® Home Buyer/Seller Profile


If you liked this post, please subscribe to our blog. We always appreciate having new readers and more importantly, enjoy making new friends.


Here are some of our others posts that may interest you as well:

One Question That You Absolutely Must Ask Your Clients

5 Reasons Why Using A Local Agent Is Better

Cool Virtual Tool To Help Pick Out Paint Color

Is Social Media Killing Confidentiality?

Real Estate Agents Are Not Just Door Openers



About The Authors:

Dan and Amy Schuman are agents with Howard Hanna, the area's largest real estate company. They live in Solon Ohio and specialize in Cleveland Luxury Homes, working with buyers relocating to Cleveland, and first-time buyers.




Subscribe via RSS! Follow Me On Twitter! Follow Us On Facebook! Follow Us On Linkedin! Subscribe To Our Youtube Channel!


Are All Agents The Same? Not Even Close is the property of The Schuman Team and may not be duplicated or used without their written consent. ©August 2012



This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Home Buying
Ohio Active Rainers
Cuyahoga County Ohio Real Estate
Cleveland Ohio Real Estate
Advice for Sellers
real estate agents
choosing an agent

Spam prevention
Show All Comments
Liz and Bill Spear
RE/MAX Elite 513.520.5305 - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Dan, That's often a challenge for potential clients to realize.  Every one of us is different, even within the same brokerage there can be significant variation.  I suspect we both get and lose business strictly based on buyers and sellers past experience with other RE/MAX agents.

Aug 02, 2012 12:37 AM #1
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Dan and Amy. I read the title and laughed. You did a great job spelling out what to look for and why it matters.

Aug 02, 2012 01:19 AM #2
Ellie Penaranda
239.776.5077 Downing-Frye Realty - Naples, FL
Naples Florida Real Estate - Waterfront & Beach Co

Dan & Amy, sellers in particular seem to complain the most about the lack of communication once their home goes on the market.  Sad, but true.  You did a wonderful job addressing the main points.  I already got one agent from AR to come down buy a home in Naples, Your are Next!!

Aug 08, 2012 01:19 AM #3
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Bliz - I'm sure many consumers simply assume that all agents within a certain company are alike, or at least do the same thing. Obviously, we all know that's not true. Hope all is well.

Sheila - Thank you for commenting and reading. Glad we made you laugh.

Ellie - I would love to own a place on the beach some day, but I need a little more time. We will certainly let you know when the time comes.

Aug 08, 2012 07:20 AM #4
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Dan & Amy, I love both the title and the graphic you used in this post.  Each point you made is viable and right on.  Hope to see you at next Howard Hanna event.

Oct 24, 2012 11:08 AM #5
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?


Dan and Amy Schuman

Luxury Home Specialists
Ask Us A Question
Spam prevention

Additional Information