The New Short Service Agent Designation

By
Managing Real Estate Broker with eXp Realty RB-19250

The new Short Service Agent Designation is long overdue.  It is a title that many would love to present to real estate agents who are not behaving in a professional manner.  The designation could be presented by clients who are not getting a reasonable level of service.  It could also be presented by other real estate professionals who have had the unfortunate experience of dealing with a short service agent candidate.

Here are some of the ways an agent could earn the Short Service Agent Designation.

1)      Leaving phone calls and e-mails unanswered.

2)      Not including pictures or videos on their listings.

3)      Misrepresenting the condition of a property.

4)      Not presenting offers on a timely basis.

5)      Not updating listings in the MLS.

6)      Not checking on their vacant listings.

7)      Using a $30 mechanical box instead of an electronic lock box.

8)      No sign at the listing.

9)       Being rude and insulting when dealing with other members of the profession.

10)   Unavailable during working hours because of another job.

 

This is just a suggested starting list.  Feel free to add to the list of ways you think someone could earn the Short Service Agent Designation.

For the professional agents I apologize in advance.  You are not eligible for this designation.  You will have to settle for CRS and the other dozen or so for those who do it right.

 

Posted by

 

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Randy L. Prothero, REALTOR®

Broker-in-Charge, ABR, AHWD, CRB, CRS, e-PRO, GRI, MRP, SFR

eXp Realty

Team Leader - "The Prothero Group"

Randy Prothero is well established as an expert in working with military / VA clients and first time home buyers.  His home seller's (listing) campaign is one of the most aggressive marketing programs in the area.  His luxury home listings sell faster and for more money.

Based out of Mililani, Hawaii. Randy services the island of Oahu (Honolulu County) Performs mediations and ombudsman services for the Board of Realtors.  To improve overall professionalism in his area Randy also offers classes for real estate agents. 

www.HawaiiRandy.comOahu (Honolulu County) Property Search  Hawaii Military Relocations

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Rainmaker
489,007
Dale Bledsoe
Crown Key Realty - Tracy, CA
Realtor in Tracy, California

Gosh Randy, we don't have anyone like that here in California! Why half the time they call me just to check and see if I was going to call them. Very nice post and a great designation for way to many in our profession.

Jul 09, 2012 03:25 AM #1
Rainmaker
662,342
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Dale - I also get the other extreme.  I get the agents who e-mail their listings daily, like I don't have access to the MLS.

Jul 09, 2012 06:00 AM #2
Rainmaker
3,985,513
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

LOL...When do the nominations start.  I have a list all ready for you!

Jul 09, 2012 10:56 AM #3
Rainmaker
662,342
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

William - I was thinking of a few folks when I wrote it.

Jul 09, 2012 11:23 AM #4
Ambassador
929,653
Frank Rubi
Frank Rubi Real Estate, LLC - Metairie, LA
FrankRubiRealEstate.com

Randy, I think your list fits several agents in my market. 

Jul 09, 2012 11:30 PM #5
Rainmaker
662,342
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Frank - I am sure it works in every market.  Possibly all industries.

Jul 10, 2012 01:09 AM #6
Rainmaker
1,539,502
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

That is a pretty comprehensive list of things an agent who is "short" on professionalism brings to the office.

Jul 21, 2012 10:45 PM #7
Rainmaker
662,342
Randy Prothero
eXp Realty - Mililani, HI
Hawaii REALTOR, (808) 384-5645

Gary- Hopefully there are none in your office.

Jul 22, 2012 02:53 AM #8
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Rainmaker
662,342

Randy Prothero

Hawaii REALTOR, (808) 384-5645
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