Gene.. giving out false or misleading information is ridiculous. I don't know why this "expert" would be looking to give the consumers infomation that would have them running for the hills. I really question their motives..
Gene, what is up with giving out false information? It takes just as much work as giving out the right information. All we can do is be glad there are warriors like you out there spreading the right word.
We hear and see it all the time. It is our jobs to set the record straight. When the authors of such articles leave access to comments, I answer. If they leave contact information, I communicate with them. Often, when there are articles incorrectly written, I will incorporate them in a blog that I do.
The famous "I read it on the internet" has replaced the "I saw it on TV" as the mantra for proclaiming truth everywhere...and that "truth" may well be a figment of someone's imagination, perpetuation of current urban legend....etc. etc. etc.
I won't mention any names, but are the initials Suze Orman? Just kidding.
Fact of the matter is that changes in our industry are happening so fast that unless someone is originating loans full-time, I can't see how he/she can be an authority on providing information to consumers. Moreover, changes from state to state make it increasingly difficult to read national news and know how it would relate to your situation in your neighborhood.
Another reason why A/R is so helpful in getting the good word out. Excellent post, as always, Gene.
That is why I support anybody who is doing a good job in today's market by blogging and commenting accordingly. Those that provide good service to this once in a lifetime transaction and insure a predictable rewarding outcome should be recognized and be referred out...case in point. Keep up the good work Gene...we need you
Just like any industry there are bad and good. A few years ago a customer was turned down for a loan because there were too many foreclosures in the specific area. They were totally qualified and the house appraised out. The loan broker actually told my customers, "when looking for your next house don't buy anything south of this street, north of this street, bordered by this street. I am not in the mortgage business but I did use the term "red lining". The loan broker of course denied it and we went back and forth for some time. Pathetic.
Gene: I think we sometimes need to lose a deal only to save it. I recently had an inquiry from a borrower who had gone to a major bank because they wanted to do a HARP loan. After being denied by said major bank they came to me. Preliminarily it appear they qualify for a DU Refi. Plus loan and are not upside down after all if we are able to subordinate their second. These days it takes a knowledgeable and informed loan officer to get or not get deals done. I wonder about the capability of loan officers sometimes, especially at big banks or online institutions.
Keep swinging the bat. I know it's frustrating to have misinformation out there, especially when clients are choosing something that isn't true. But I believe if we keep adding value that will separate us from the rest of the chaff or riff-raff. Thanks for the post. You do great work in a tough and unforgiving business! Have a nice weekend as well!
Janis: You raise the question I do ... WHY would you do this? I simply cannot believe that the author of this article believed what they were writing. Who in this day and age would??? Boggles the mind ...
Mona: I really appreciate your kind words. And in this instance, having the correct info at their fingertips prior to writing this piece would have been unbelievably simply to find. Do they have an agenda??
Joe: In fact, I DID comment. But the size of the social media outlet that this article appeared in is hard to combat. Within the comments you did find people that were taking the info found within it as gospel. Made me want to scream!
Sally: True! There is instant credibility awarded the info just because of the size of the media outlet too. How does the "little guy/gal" combat that?? Like taking a fly swatter to an elephant ...
Rob: Thank you for the thumbs up! Coming from you .. that's a true compliment. But no, this article I speak of was NOT Suze Orman. I'll get Suze off the hook on this one ... lol. IMO, you wouldn't have had to be in the business to write this article with better facts and info. A school report done by a student with a little bit of research would have provided much better, more reliable info. I just had to shake my head, it was so bad at a basic level ...
Richie: As always, your support is appreciated and welcomed! And there are so many great lenders here on AR. The great majority provide solid, relevant, timely guidance and advice. And they are much more worthy of the label "expert" than the author of the article I speak of. It's true ... AR is the place to go for reliable guidance and info ...
Erv: True and I agree that I must keep "taking my swings" at getting the info out there. But learning the correct info and facts is so much easier, if a client doesn't have to UN-learn bad/incorrect info first.
Chris and Dick: Ooooo ... bad. Almost makes me shiver. And you're right. Every occupation and industry has differing levels of quality workers within it. Exactly why it's so important to take the time and make the effort prior to making a decision regarding which professionals you will work with when buying/selling a home ... or obtaining a mortgage. It can make all the difference in the world as to the outcome ...
Gene
Keep preaching indeed, Gene. I'm very curious on where this article was at and who penned it's false information. Glad to read that the comments pretty much put the truth back in its place. Back when I was in the gig and there were many more doing it for a living, the level of mis-information being put out there was mind-blowing.
Mind-blowing ... perfect term for it, Jason. I was even somewhat taken-aback by how simple it would have been for ANYone researching an article such as this, to have found the correct info. Even a child would certainly have researched it better and gotten more reliable info.
I just found it so hard to believe that an "expert" would be trying to pass on the info ... or could have believed it themselves when they did. And btw ... it was on Yahoo Finance ...
Gene
Paul: Thanks for taking the time to comment. Seems we're all running into these situations fairly often these days. I have a file in the works right now, where I know I'm being shopped at a bank. And I am surmising that they either A: don't know what they are talking about in their facts and figures .. or B: are totally aware that what they are telling this client is a scam. We'll see who the client ultimately decides to go with ...
The rewards are many, when you see a transaction completed. But very frustrating at other times ...
Gene
Our media is not at all required to have facts or the truth on anything any more. Instead feelings and assumptions run the media. I am sick and tired of the problem.
I hear ya, Tim. I'm all for people having dialogue. But label it "opinion" and editorial then, not news. News should simply be factual ...
Thanks for commenting ...
Gene
Gene, i actually know the exact article you are talking about. This is what causes scared home buyers. Worse is who is not doing the research on articles written before they are published. And if i am correct he was not even someone who is in our industry but a "financial expert". Expert on what, anybody can write an article or blog. but all we need to all really look at what an expert is? As this individual does not do mortgages for a living. whew, okay i am don't ranting.....
Rant away, Dave! And I don't think you can possibly understand thoroughly what a mortgage lender does these days unless you're an active mortgage lender writing loans on a consistent basis and working with clients around the clock. Just no way! They're writing these articles on hearsay and conjecture, if that's not the case ... and even then, very poor analysis and investigative research goes into it ...
Gene
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