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It's More Than Just a Sign On The Lawn

By
Real Estate Agent with Royal LePage State Realty, Brokerage

I’ve decided to take on the challenge of writing about what I do as a Real Estate professional for my Seller clients.

First Visit

I start by viewing the home and providing some suggestions on things that can be done to prepare the home. Suggesting things like de-cluttering, furniture placement, wall de-scuffing (magic eraser time), maybe some painting and even changing a fixture, caulking the tub etc. After I’ve probed and found out what this Seller is willing and able to do.

Price Is Key

Prepare a thorough evaluation of the property and present it to the clients explain the current market conditions.

I know one of the most important things is to get the price right. Plan a strategy as a team, myself and the Sellers to attain their goal.

Taking the time to write up a great remarks section which will be instrumental in bringing in the agents who are instrumental in passing on my listing to their clients.

After signing up all the appropriate paper work and advising the client how to best deal with showings and how the process will go including the process of presenting future offers. Giving advice on putting away valuables, de-personalizing, leaving window coverings open while they are at work etc. Do any research necessary regarding zoning, things happening in the area, etc. Different for every property.

Marketing and the Other Stuff

Arrange to get the sign put up (my sign has a rider to one of my websites where the listing will be posted as well as a rider with a company text number to access info on the listing.)

Install a lock box,

Arrange the professional photographer who will come after the stager if one is used.

As for the Stager, personally, instead of paying for a consultation that may or may not be of any benefit, I have my stager come in and I work with her to stage the home. We work together using mostly the seller items plus some props she brings along. We move furniture, stage tables, rearrange decorative items, remake beds sometimes with items we find in the linen closet. I prepare my clients beforehand so they are not shocked or don’t feel invaded. (this is important). I do this for some properties and even ones you wouldn’t think need staging, sometimes vacant properties. I’ve even been know to bring items from home for a vacant property.

So stager first, then photographer, then the listing is commenced.

The photographer provides a video tour which is attached to MLS and Realtor.ca and pushed online, or if no photographer I build my own slide show and link to the listing on MLS which in turns goes to Realtor.ca

I post on Facebook, Twitter, Pinterest, LinkedIn, ActiveRain and my two websites. It also gets posted to company websites.

www.homesforsaleinhamilton.com and www.HamiltonRealEstateSales.com  Seller's Evaluation Card

From there the listing gets syndicated to several sites and I manually post it to others.

I produce feature sheets for display in the home as well as in some local banks where I have a relationship the the mortgage specialist.

I network in my office and promote the listing to my co-workers. It is also sent out via all page to our 3 offices.

I field calls and questions from prospective buyers and pre-qualify them. I show the property to buyers and follow up with them.

Follow Up

I follow up personally on every showing, not via email because I believe I can learn much more from speaking directly with the agents and I offer the same courtesy back to agents who call me for feedback. I then provide the feedback to my Sellers.

The Extra Mile

I do open house's or an agent's open house when desired or needed. For agents open house I've dropped off up to 350 mini feature sheets to local offices promoting the open house. I've provided lunch and a draw to entice attendance. I'll call other agents with listings in the area to see if they want to have one on the same day to encourage the agents to come by.

When holding a public open house I promote it in the office as well as on my websites, on OpenhHouses.ca and in newspaper advertising. I've pulled out the broom, Windex and picked up dirty laundry prior to the start of an open house.

I've offered to be present and walk the dog for daytime showings when a Seller had a skittish Bull dog who needed to be taken out during visits. The Sellers worked 1 hour away from home and it was winter. There is a story about this one that I'll post about later on.

The Offer

When an offer is registered I notify agents who have recently shown that I haven't connected with to let them know.

I present the offer and assist my clients all the while dealing with the buyer's agent in a respectfull and co-operative way. I represent my clients but remind them that we are all trying to attain the same goal. I find in this type of environment everything goes better from offer to closing.

I keep in touch with the buyer's agent during the conditional period and assist in any way I can.

I keep a list of interested agents and buyers in case conditions are not removed.

I install a sold sign and advise my clients of their next steps. Keeping in touch up to and after closing.

If they are also buyers I would simultaneously be taking care of their buying needs.

I'm always staying informed on what is happening in my local real estate market and what is happening in my city to better serve my clients.

Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
850-476-4494 - Pensacola, Pace or Gulf Breeze, Fl.

Hi Kathy and sounds like you have nailed it pretty much you make it look so simple too.

Jul 19, 2012 12:25 PM
Svetlana Stolyarova
Local-n-Global Realty, Cleveland and International Real Estate Solution - Mayfield Heights, OH
Local-n-Global Realty, Broker 216-548-4663

Excellent list of activities of a good listing agent. I wish all the sellers were fortunate to get services like ones you provide. Good job!

Jul 19, 2012 01:05 PM
Mark Loewenberg
KW of the Palm Beaches - Palm Beach Gardens, FL
KW 561-214-0370

nice post! this should net you that 2500 points! good detail to help us all out

Jul 19, 2012 01:50 PM
Diana Foster
BKG brokerage - Braselton, GA
Realtor- Helping you find the perfect home!!

Great post, Thanks for writing.

Jul 19, 2012 03:25 PM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

Charles:  Yes, it can look easy can't it?  But we all know behind every line you could write a few paragraphs.

Svetlana:  What a lovely compliment, thank you!

Mark: yes the points are nice but the real benefit for me was in the exercise.  Selling ourselves is sometimes where we lack the most ability.

Diana: you're welcome.

 

I thought about the fact that these examples are when everything goes smoothly.  There is soooo much more we do when there are hiccups or challenges.  Every situation is different and it's almost impossible to express. 

I don't like problems but I do love a challenge.

Whether it be the disgruntled tenant that I must build rapport with or the emotionally distraught grown children in an estate sale that require an ear, sometimes a shoulder and someone who empathizes.

One of the things I'm most proud of is my problem solving abilities and that is hard to explain, it can just be demonstrated.

 

Jul 19, 2012 10:52 PM
Carol Faaland-Kronmaier
Weichert, Realtors; Hillsborough - Hillsborough, NJ
PhD, e-PRO, Manville, Hillsborough, Somerset NJ

Kathy, I agree that it's always much more than a sign on the lawn.  This is a great post to let buyers and sellers understand some of what Realtors have to do for a successful home sale.

Jul 28, 2012 02:45 AM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

Thank you Carol, I appreciate that.

Kathy

Jul 30, 2012 05:30 AM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

Thanks Valerie.  I find I learn from the stager while working with her too which is an added bonus.  Yes, the copies is a good idea.  I'd like to figure out how to add the blog to my websites.  On the "to do" list.

Kathy

Jul 30, 2012 10:19 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Kathy, Good luck with the contest. Looks like you nailed it. So much we do that we don't realize until we start writing it down.

Margaret

Aug 06, 2012 12:35 AM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

So true Margaret.  It was a great exercise for me.  I really should take the time to do it for my Buyer services also.

Kathy

Aug 06, 2012 12:41 AM
Adrian Willanger
206 909-7536 AdrianWillanger-broker.com - Seattle, WA
Profit from my two decades of experience

Kathy-This is packed with some very good strategies for getting your listings sold. Good job. 

Aug 09, 2012 08:14 AM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

Thank you Adrian

Aug 10, 2012 12:21 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Thanks Kathy, sounds like you do a great job for your clients, far beyond just a sign in the yard.

Aug 13, 2012 07:49 AM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

Thank you Bob, I do enjoy my work.

Kathy

Aug 13, 2012 09:49 PM
Tatyana Makarov
Century 21 All Points Realty - South Windsor, CT
Your Greater Hartford Area Realtor

Hello Kathy,

Just came to say THank You for visiting my post: One of the Most Beautiful Classical Pieces... I am glad you liked it. And as I said: it is NEVER too late to start learning something knew!

Have a great week.

Aug 19, 2012 11:39 AM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

Very true Tatyana.  (love your name by the way).  I seem to be busy learning about social media/networking/marketing right now as well as attending a Toastmasters club to learn how to be a better public speaker and communicator in general.  I love to learn and hopefully there will be time for the piano in my future.  Our family loves music and we enjoy many different genres.  My daughter plays guitar and bass guitar.  Just wish I could sing. ;-)  

Thanks you for coming by.

Kathy

 

Aug 19, 2012 11:14 PM
Joy Daniels
Joy Daniels Real Estate Group, Ltd. - Harrisburg, PA

I love that you are willing to walk the dog! :)  This is a great list and as I read it, I smiled - we work a lot alike! Good luck for your continued success.

Sep 26, 2012 05:13 AM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

Thank you Joy! I really appreciate you taking the time to read my post and your feedback. 

Kathy

Sep 26, 2012 08:38 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Kathy, sounds like a really effective marketing plan you've got there!  I'll bet your listings fly off the shelves.

Nov 27, 2012 09:41 AM
Kathy Della-Nebbia
Royal LePage State Realty, Brokerage - Hamilton, ON
SRES

Thanks Patricia.  I thought it was a great exercise to really remind yourself of what you do and help to articulate it to potential clients.  Need to take the time to do it with Buyer services.

Kathy

Nov 28, 2012 08:08 PM