Tell Me if You Don't Like it

Real Estate Broker/Owner with M & M Realty of Brevard Inc. BK629999

tell Me if you Don't Like itRecently, I have been out showing houses to out of town buyers.

It was our first day looking at houses. The first day gives the buyer and I an opportunity to get to know each other better. We find out more about each other.  As we look at more houses, and they tell me their likes and dislikes, I am able to get a better "feel" of what they are really looking for in a property.

We looked at one house, and I asked what they thought of the house. "Well, it's pretty," she responded.  Pretty ugly I thought, by the tone of her voice and the look on her face.  'Is this something that you are looking for?' I asked. 'Well, I guess so.'  I could see that we probably weren't going to get anywhere like this. This buyer was just too nice.

It was time to throw my two cents in. 'It's okay if you don't like a house,' I began. 'Please tell me. It's not my house, I don't live here, so you won't hurt my feelings. The more honest you are about your likes and dislikes in the houses we look at, the easier it will be to narrow your search down to properties that have the amenities that you are looking for. I don't care which house you buy. I just want to be able to help you find a house that is going to suit your wants, as well as your needs. So, I am asking that you don't sugarcoat it when we talk about the houses that we look at.  Play it straight with me. It will make it much easier for both of us.' I carefully explained.

"Okay," my buyer blurted out, "I don't like this one at all." And, she proceeded to tell me exactly what she didn't like about the property.

Now that's more like it, now we're getting somewhere.

I knew it was going to be the beginning of a beautiful new relationship.  The rest of that day and the next were so productive. Their specific comments helped to rule out houses that wouldn't suit their want or their needs.


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Melbourne FL Real Estate, Sandy Shores, Realtor

Sandy Shores, Broker Associate, Brevard County FL Real Estate

Sandy Shores, Melbourne FL Broker-Associate

M & M Real Estate, Inc.

Residential, Investment and Relocations

We have a team of professionals to facilitate your Short Sale.

Melbourne Real Estate / Palm Bay Real Estate

321-253-4545 or 321-733-6080

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Serving Brevard County Florida for 16 Years

Brevard County Resident for 37 Years

Melbourne, Palm Bay, Suntree, Viera, Rockledge,

Cocoa, Canaveral Groves, Merritt Island, Titusville, Mims,

Melbourne Beach, Indialantic, Indian Harbour Beach,

Satellite Beach, Cocoa Beach, Cape Canaveral


I buy, sell, rent, own and manage Investment Property.

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tell me if you dont like it

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Pat Champion
Coldwell Banker Camelot Realty - Mount Dora, FL
Call the "CHAMPION" for all your real estate needs

Good for you breaking down the bearer with the buyer sometimes we have to spell everything out to our customers.

Jul 24, 2012 01:56 AM #1
Nancy Conner
Managing Broker - City Realty Inc - Olympia, WA
Olympia/Thurston County WA
That's great that you were able to reassure the buyer that it was not only OK, but pretty essential for them to feel free to not like a house. Seems like identifying what doesn't work in a house can be so important to the process of finding the house where pretty much all of it DOES work!
Jul 24, 2012 01:59 AM #2
Toni Weidman
Sailwinds Realty - Trinity, FL
26 Years Selling Homes in New Port Richey, FL
That's great,, Sandy. Sometimes it takes that to break the ice.
Jul 24, 2012 02:34 AM #3
Jill Kipnis
Move, Inc. - Westlake Village, CA

Sandy, this is a great post. It's important that a Realtor and their client be speaking the same language, so being open and honest is truly the way to go. Good to hear that this discussion led to the necessary feedback.

Jul 24, 2012 03:47 AM #4
Kerry L Klun, Broker/Owner
Palm Realty - Melbourne, FL


I generally have the "it's ok to tell me if you don't like something" talk with all new buyers.  After I assure them that it won't hurt my feelings, they generally loosen up.


Jul 24, 2012 08:20 AM #5
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living
Sandy, goof for you! I have a "yea" or "yuck" rule that I sometimes introduce when I feel that buyers are hesitant to be forthcoming about their true feelings of a house.
Jul 24, 2012 11:28 AM #6
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Good points Sandy.  Yes we need good accurate feedback from buyers to be able to find them what they will like.

Jul 24, 2012 09:13 PM #7
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Sandy Shores FL Realtor®, Melbourne Real Estate

Brevard County Real Estate, Florida's Space Coast
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