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It's more for my Seller than it is for me.

By Jon Eliason

Real Estate Agent with EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado

August 15, 2012 11:29 PM

When I show other Agents listings I make it a point to contact them within 24 hours to give them feedback on the showing. I have my Agent Brochures with me during the showings and will jot down the observations and/or comments made by my Buyers. Every Buyer has a different perspective and I will project any observation made by them to the Listing Agent to pass along to the Homeowner.

After a tour of their home by prospective Buyers, the Seller wants to know how it went. Simple as that. They would love to get that feedback. Maybe the Buyer saw something that the Seller has overlooked? Maybe they made a comment on how they would change something or move something to enhance its presence?

Whatever the case, I will contact the Listing Agent of a Home I've shown, so they can get that information to their Seller. It just makes sense.

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Kathleen M. Feeney

Park Sterling Realty - Bronxville, NY

Mt. Kisco Real Estate - EcoBroker

I agree with you 100%. In fact when I request feedback I do it with a personal e-mail or phone call. ( I don't like those computer generated generic ones.

Aug 15, 2012 11:31 PM

Chuck Carstensen

RE/MAX Results - Elk River, MN

Minnesota/Wisconsin Real Estate Expert

When listing a home both the seller and the listing agent need feedback to make adjustments if needed.

Aug 15, 2012 11:34 PM

Steve Higgins

RE/MAX Kelowna - Kelowna, BC

Jon, I am the same way I always call the listing agent with feedback, as I know my sellers are anxious to hear how their showings went so I would imagine that their sellers are too. I just wish all agents would do it, without you having to track them down to find out how it went.

Aug 15, 2012 11:36 PM

John McCormack, CRS

Albuquerque Homes Realty - Albuquerque, NM

Good morning Jon -

I too gladly give feedback after showing homes. I always request feedback when my listings show. It really bugs me when Realtors refuse to return the feedback favor. One of my pet peeves.... Grrrrrrr.

Aug 15, 2012 11:47 PM

Berni Kerr

Retired - Mortgage Professional. - Port Dover, ON

Retired AMP Mortgage Agent - Port Dover ON

Couldn't agree more. Getting a reply on the showing is also part of the job for both agents. Naturally the seller wants to know what the prospective buyer thought and can make changes if necessary. Good post Jon!

Aug 15, 2012 11:52 PM

Jon Eliason

EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado - Pagosa Springs, CO

Kathy ~ I would like to think that it would fall into the "Professional Courtesy" category, but I get the feeling that some Agents figure that if they don't call the listing Agent, their Client wasn't interested. This is when it is much more crucial to the Seller. What did they notice? A relationship with another Realtor® is just as important as one with a client. I just wish all Agents understood that. Thanks for commenting! :)

Chuck ~ I so agree. I am still waiting on feedback from showings on last Sunday and this previous Tuesday. The same agent showed the same home. Voicemails and emails have still gone unheeded. Thanks! :)

Steve ~ I agree. I know that we can all be out showing homes for an entire day, so I tell my Sellers that the "Good" Agents will supply us with feedback, usually within 24 hours of the showing. I do keep a list of who is reliable and who are the flakes though, too. Thanks for dropping in. :)

John~ This too, is my BIGGEST pet peeve and I'm growling just as loud... >^,,^< ... Thanks for stopping by! :)

Aug 16, 2012 12:03 AM

Berni ~ I thinks it should be a requirement. It's amazing how an Agent will show one of my places and never call, but when the shoe is on the other foot, they totally EXPECT feedback. They do need to realize it's a 2-way street and ALL sellers appreciate the feedback, not just theirs. Thanks... :)

Nancy ~ Thanks, that's Bo... He is actually retired and is now living out his days on a farm about 10 miles from here. His ankles and knees won't support a rider without discomfort. So he plays with other Horses and eats anymore, but I digress.... Feedback is an essential requirement, IMO, that Sellers and their Agents should have to be able to make future assessments on. Thanks. :)

Aug 16, 2012 12:10 AM

Kathryn Maguire

GreatNorfolkHomes.com (757) 560-0881 - Chesapeake, VA

Serving Chesapeake, Norfolk, VA Beach

It is the polite thing to do but I do realize that there are many people who definitely do not agree and think that their job is to represent their buyer and not help the seller.

Aug 16, 2012 12:43 AM

Kathryn ~ That's why I have my list of Agents that don't comply. They are the ones that I warn my Sellers about. Thanks for stopping by. :)

Aug 16, 2012 12:52 AM

Belinda Spillman

Aurora, CO

Colorado Living!

Jon, Its very kind of you to do this. Many agents can't be bothered and it is frustrating for the seller. Its a small community in real estate and I'm sure your good deeds help smooth the way for successful transaction with these agents going forward.

Aug 16, 2012 01:00 AM

Sharon Lee

Sharon Lee's Virtual Assistance - Jonesborough, TN

Retired and loving life

Jon-You are the kind of realtor that all realtors should be. It goes a longs way to build a great business.

Aug 16, 2012 07:59 AM

Belinda ~ My Business is Client driven through referrals. My Seller clients deserve that much. The Buyers provide clues, however subtle, to enhance or to enable us to make adjustments to the item(s) necessary to attract positive attention to the property. Thank you. :)

Sharon ~ Thank you. WHen I started in this businee, I asked myself what I perceived to be the best qualities of a Realtor®. I have implemented many of those ideals and I continue to use them throughout my daily routine. Thanks :)

Aug 18, 2012 10:28 PM

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