We do our very best to exceed the expectations of buyers and sellers and with extra things that we know make a stressful time less difficult. We work hard at being considerate of their time....work and family schedules...pets and other preferences. "At your service" we say....and write and their feedback to us helps us improve thaat level so that we can truly be, "the best we can be."
We personalize the service for things that are most helpful to our clients and customers. Each one has their own needs...likes and dislikes...and providing world class service means taking the uniqueness of the individuals involved into consideration.Putting them first...what would really be the most help to them given their special situation ? Asking ourselves that question yields unique answers....and applause, hugs, tears and thank you notes from all that we have had the honor and pleasure of serving.
One of our buyers was the recipient of what we call our "Express Moving Package" which has different components depending on the family. The Express Moving Package has things that may be packed away but there is "expressly" a need for them right now....it is given at closing with the keys as the buyers race to their new home.... to paint...to plan...to do whatever they wish to begin to make the house they chose, their new home.
Stable components of the "Express Moving Package" are likely to be toliet paper and toothbrushes...among other things that may be included knowing the needs dictated by a particular client/customer. We had sold this particular Seller/Buyer's home in record time with over asking offers....found them their dream home....winning it over other offers and were "bust your buttons proud" of both transactions.
Meeting them at their new house with check in their proceeds check in hand since they had pre-signed documents...we were met with warm hugs and praises sung..."You know Sally and David....the best part was the toliet paper and toothbrushes," they raved.
If you are looking for Agents who pay attention to the details that matter most to you...Call the Hansons....we'll not only market your home....and/or find you the home of your dreams...we'll be sure every detail is taken care of to make your real estate experience in Southeastern Wisconsin, the very best it can be.
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