Understanding what your listing agent will do for you is important

Real Estate Broker/Owner with Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 GREC# 169695

This week I have the opportunity to show property to a lovely couple who are looking for a weekend get-a-way from the city and his grandparents had a Lake Sinclair home so he's familiar with the area and loves Lake Sinclair.  They picked out the price range in which they qualify and did some searching.  They sent me a list of homes.  I deleted a couple that were already sold or under contract and added a couple they didn't know about from their on their own search and the list was set.  The appointment was set and the last thing was to check the showing instructions and make any appointments we needed.

You'd think making appointments to show homes that sellers have listed for sale would be simple.  Sometimes it is.  Sometimes... not so much.  A couple of the homes listed in the beautiful Lake Sinclair area are not listed locally.  One of the out of area listing agents was super easy to reach and the connected me with the owner (owner occupied) and the owner was immediately available to allow an appointment to show. That house I got to show to my buyers. 

And the second one.  Well the listing "firm" and I use "firm" loosely, had one of those systems I hate where you can't get to a human.  When I finally reached the listing agent she basically said "we just put listings in the MLS, go look".  Well that's all well in good if the property is local to the MLS, but it in fact is NOT.  "Listing agent" of record got her paid up front money for putting the property in a MLS system and could care less if it EVER sells or not.  She's already been paid so she's done.  I finally reached a friend who works in Atlanta who kindly looked up the owners name and number and lockbox code.  I chewed up the inside of my mouth and left a nice message for the owner that I wanted to show the property.  It's just too bad that he called me back hours after I was done showing property to my buyers.  Maybe I will get an opportunity to show it again sometime in the future.  That is if the offer they made doesn't work out on one of the homes they did get to see when they were available to see property earlier this week.


What I wanted to say to that seller, but did not is:

Dear Seller,

Having your home in the MLS is a good start to marketing and it was clever of you to get it in the MLS making it available to hundreds, perhaps even a few thousand agents.  It's sad though that most of those agents have never even heard of Lake Sinclair nor do they show property there.  It is also sad that your "listing agent" wasn't even nice enough to pass along your number to me to call you to make an appointment. Had I had your information in a timely manner I would be showing your home now instead of leaving you a message asking for perhaps a future appointment if my buyers don't choose to make an offer on something we could see today.  We drove by your place, they like what we can see from the street, but a look inside might have been helpful. 

If you home sits months and months on the market because agents local to the property have no access to show it and you have a mortgage and are paying interest monthly you are perhaps loosing money.  And the price of your house doesn't really reflect the local market.  Did you pick that price?  Did you get a market analysis?  Do you know what the attitude of your agent is that her part is done and she doesn't care if your house ever sells?

When it expires in that MLS, feel free to give me a call if you want a listing agent who cares and will actually make an effort to sell you home.  I have a sneaking suspicion that it may cost you less in the long run than you think it would.


A good great listing agent!

Discounts can be a good thing.  Discounted service, well in my opinion, not so much.


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Liz Wallace
Century 21 Sherlock Homes - Rockville Centre, NY
Broker C21 Sherlock Homes, Rockville Centre, LI, N

Well it's no discount if the house doesn't sell and oh boy oh boy would I ever send that message.  I don't believe in interfering but I do believe in throwing a life line to someone who is drowning.

Aug 23, 2012 04:38 AM #1
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good afternoon Tammy,

Wow..certainly if these seller's knew the real workings of marketing their home..they would have entrusted their valuable asset to someone who knew how to handle it with care!

Aug 23, 2012 05:45 AM #2
Susan Mangigian
RE/MAX Preferred, West Chester, PA, RS152252A - West Chester, PA
Chester & Delaware County Homes, Delaware and Ches

It simply doesn't make sense not to use a good local real estate agent.  You!

Aug 23, 2012 07:51 AM #3
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Liz- GA license law does not allow sign crossing, so this is as close as I can get to giving him the message when the sign is standing.

Dorie-  yeah, I'm sure they don't.

Susan- thanks and even if it wasn't me, should be someone local to the property.

Aug 23, 2012 11:12 AM #4
Andrea Bedard
Thompson Company, REALTORS® - Silver Spring, MD
M.A.; REALTOR® Silver Spring, MD and beyond

Hi Tammy, it's so true, some listings are easy to show and some are not. It's always aggravating when one cannot be reached.

Did I understand it correctly - the listing agent got paid upfront to enter it into the MLS? Sounds like a Flat Fee - List Only?

A home can only sell if it's available to be shown! *fingers crossed * that your buyer's offer will work out just fine!

Aug 23, 2012 12:38 PM #5
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Oh that's annoying.  The listing agent couldn't care less.  Plain and simple.   I'm sure you're letter was good therapy . . . too bad we can't send something like this.

Aug 23, 2012 01:12 PM #6
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Tammy: It boggles the mind how sellers can't know the problems they will have in getting showings set up.

Aug 23, 2012 02:56 PM #7
Irene Durocher
Coldwell Banker BUYERS AGENT - Boca Raton, FL

Hi Tammy, if only sellers knew the whole story why their house is not selling.

Have a great day.

Aug 23, 2012 08:50 PM #8
Ron Marshall
Marshall Enterprises - Saint Michael, MN
Birdhouse Builder Extraordinaire

I showed your "letter" to Chief Cook.  She had a similar experience for showing homes this weekend.  And, she, too, would love to write that letter, Tammy.  Good job!

Aug 24, 2012 08:19 AM #9
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Andrea- yup, that's what it is alright, flat fee, flat service

Carla- yeah, sometimes just getting it out feels so good

Hella- I sure don't get it.

Irene- maybe they will read it here

Ron- it's so hard to not send it or at least a link to this post.

Aug 24, 2012 08:29 AM #10
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Tammy Lankford,

Broker GA Lake Sinclair/Eatonton/Milledgeville
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