Home > Blogs > Wallace S. Gibson, CPM > PropertyManagementMaven * LandlordWhisperer

As Many have Said, Sometimes It Is Just a Matter Using your PHONE!

By Wallace S. Gibson, CPM

Property Manager with Gibson Management Group, Ltd.

September 08, 2012 02:07 AM

I received an e-mail inquiry about a rental listing yesterday from a prospect who wanted to come up TODAY/SATURDAY to view a townhouse I have for rent.

I responded via e-mail that it would be fine and I proceeded to call his cel phone to set up a time.

He was very surprised when he heard from me and when we arranged to meet TODAY to view the property, he again said how surprised he was to hear from anyone for a weekend rental showing.

He arrived at the property today and viewed the unit and gave me his completed application and check for his move-in monies.

When we shook hands at the end of our meeting and I indicated I would be sending him the lease packet on Monday, he indicated AGAIN that he had not had anyone call him so FAST once he made an inquiry about a rental home.

HELLO! It's my JOB and it's my LIVELIHOOD!

Re-Blog

Comments(8)

Comment

Show All Comments

Sort:

Diana Zaccaro Broker Associate

ZOOM Realty Group - Cocoa Beach, FL

"The Accidental Blogger" Cocoa Beach, Florida

It always surprises me how many agents don't answer their phones or emails on the weekend and not just for rentals. Why take listings if you aren't willing to do the work?

Sep 08, 2012 03:04 AM

Eric Boyd

Red Rooster Property Management, 904-469-6335 - Jacksonville, FL

FL Lic Real Estate Broker / Property Manager

Great job, Wallace! I hear the same thing from folks, who are just grateful to get a return phone call, even if a property is no longer available.

Sep 08, 2012 04:02 AM

Michelle Francis

Tim Francis Realty LLC - Atlanta, GA

Realtor, Buckhead Atlanta Homes for Sale & Lease

Wallace,

Way to go. It's important that we are handling our business clients quickly and efficiently! Sad that this is so surprising.

All the best, Michelle

Sep 08, 2012 04:09 AM

Wallace S. Gibson, CPM

Gibson Management Group, Ltd. - Charlottesville, VA

LandlordWhisperer

There are 8 similar townhouses in the community for rent....I am fortunate to have leased my clients' unit to a GREAT tenant.

Sep 08, 2012 02:58 PM

Joe Petrowsky

Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT

Your Mortgage Consultant for Life

I can always appreciate, that we all need some down time. It is my responsibility to be available to my clients.

Sep 08, 2012 07:57 PM

I came home with his application and check and took a nap so I could stay up and watch the NASCAR race from Richmond....I do not answer the phone OR show property during races on the weekend

Sep 08, 2012 08:26 PM

Pete Xavier

Investments to Luxury - Pacific Palisades, CA

Outstanding Agent Referrals-Nationwide

Sometimes it is the simplest of things like responding in appropriate fashion that puts us far ahead of the competition.

Good thing you had time to meet on a Saturday.

Sep 09, 2012 09:40 AM

I usually work in my office on Saturday AM when it is quiet...I was having b'fast with my sister and the townhouse was 5 minutes away....I stuck her with the b'fast check.

Sep 09, 2012 10:20 AM

As Many have Said, Sometimes It Is Just a Matter Using your PHONE!

Comments(8)

Wallace S. Gibson, CPM

Service Areas

Real Estate Resources

Recent Posts

Additional Information

Real Estate Information