When Time Is Your Only Weight.

Real Estate Broker/Owner with KGC Properties LLC, Tucson Property Management & Real Estate

In the past couple weeks, a local property management company was placed “on hold” because of a substantial amount of funds discovered “missing” during an audit from a trust account that held owners monies.  As things unveiled, owners realized they probably won’t get their upcoming rents, started looking around for other property management companies to take over their rental investment.

Each owner who called my property management company asked that same question, “How can I trust you?”

There are many things people can say about why you should trust them: track record, integrity, references, experiences, etc.  But it really comes down to one thing: time.

Time is what develops trust.  Because it takes time to see the actions of things and people – it’s the process for building or re-building.

Along with that, time can be the only weight many of us have for so many things: life struggles, pain, devastation, life changes, disappointments, hurt, decisions, even raising children, being anxious about something, or on a day like today, 9/11 – sometimes only time is the answer that will bring trust or a bright spot during cloudy times.

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Buying or selling Tucson real estate, Mt Lemmon, Tucson bank-owned homes, Tucson rental homes, or Tucson lease option homes? Visit www.KGCPropertiesLLC.com .



This blog is written with my opinions and my opinions are  presented with accuracy but not guarantees. Please talk to a professional before making any real estate, financial or agency decisions.    Gabrielle Kamahele Rhind - 2014. If you want to reprint parts of this - just email me for my permission: KGCProperties@gmail.com .



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Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

Good  morning, Gab..... what a great post.... how can I trust you is a common question in our business..... trust can only be developed over time....

Sep 10, 2012 09:50 PM #1
Dorie Dillard
Coldwell Banker United Realtors® ~ 512.346.1799 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Gabrielle,

This is a great post and I just suggested. We do all get asked this question in our business. Trust is only developed over time for all things about business and our daily life. Thanks for sharing.

Sep 10, 2012 10:43 PM #2
Harry F. D'Elia
Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Many Arizona property management companies are being shut down due to trust account issues. Trust is earned over time. I pay my investors on or before the 15th of each month like clock work. Moving forward!

Sep 10, 2012 11:00 PM #3
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Area Real Estate

How true but there is insurance for this sort of thing right? But then if you are skimming other peoples money what's the chance of having insurance for doing it?  I guess I answered my own question .....

Sep 10, 2012 11:18 PM #4
Dan and Amy Schuman
Howard Hanna Real Estate Services - Solon, OH
Luxury Home Specialists

Hi Gab, congrats on the feature. When it comes to trust, there is no substitute for time, and of course, it must be earned. Great post.

Sep 11, 2012 05:41 AM #5
Ginger Harper
Coldwell Banker Sea Coast Advantage - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

Great post.  It takes time to develop a rapport with a client and after they know you and the kind of person that you are..the trust is there also.


Sep 11, 2012 06:10 AM #6
Chuck Carstensen
RE/MAX Results - Elk River, MN
Minnesota Real Estate Expert

Hard situation if another property management companies rips you off. I would say time is appropriate for trust.

Sep 11, 2012 06:13 AM #7
Kevin Mackessy
Blue Olive Properties, LLC - Highlands Ranch, CO
Dedicated. Qualified. Local.

It is nice to have established credibility with your network over time so that new referrals don't preface their meetings with "how can I trust you?" but with "how soon can we start?". 

Sep 11, 2012 06:13 AM #8
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Gabrielle: I'm sure you've met those people who say "trust me" and, guess what? That is a red flag. Trust has to be earned. Great post, something to think about today on 9-11.

Sep 11, 2012 06:25 AM #9
Jerry Murphy, CRS, SRES
Long Realty West Valley - Anthem, AZ
Anthem, Phoenix, and Scottsdale AZ Real Estate

Yep, you're right.  Hopefully those people will choose your property management company Gabrielle.  Best of luck to you.

Sep 11, 2012 06:35 AM #10
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Gab,  We just had a similar situatin here.  Lots of double bookings, refusal to return deposits, etc.  Not pretty !

Sep 11, 2012 06:37 AM #11
Mike Cooper
Cornerstone Business Group Inc - Winchester, VA
Your Winchester, VA Real Estate Sales Pro

Gabrielle, you are so right.  Trust is something that develops over time.  It's not a given these days.  Congrats on the feature.

Sep 11, 2012 07:32 AM #12
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate


Trust isn't conveyed on anybody. It's earned, and you're right, it takes time to do that.


Sep 11, 2012 08:39 AM #13
Erica Ramus
Erica Ramus - Ramus Realty Group - Pottsville, PA - Pottsville, PA
MRE, Schuylkill County PA Real Estate

Great job Gabrielle. The test of time shows who you can trust.

Sep 11, 2012 11:45 AM #14
Mike McCann - Nebraska Farm Land Broker
Mike McCann - Broker, Farmland Broker-Auctioneer Serving Rural Nebraska - Kearney, NE
Farm Land For Sale 308-627-3700 or 800-241-3940

It is true in most industries...

Trust is something that can't be bought...or traded for...or stolen from someone else. You can't package it or wrap it up and give Trust as a present. Trust is an extension of the Truth...and can only be Earned through positive deeds and truthful actions over a period of time. 

While time waits for no one...Trust forces each of us to take time to earn Trust and also to believe that someone is Trustworthy.

Sep 11, 2012 01:07 PM #15
Bridget "Mortgage Mama" McGee
Corridor Mortgage Group 410-960-2061 - Baltimore, MD
Maryland Mortgage Mama NMLS#196068

Sometimes you can spend the time and do everything to earn the trust and folks are still leary because of stories they have heard, media reports...for those folks, no amount of time will be enough.  It is unfortunate when entire professions are not trustworthy because of the actions of a few bad apples!

All the best as you work to help all your new clients!

Maryland Mortgage Mama

Sep 11, 2012 01:10 PM #16
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M
Gabrielle - Trust is so important and can be such an elusive commodity.
Sep 11, 2012 01:58 PM #17
Lloyd Binen
Certified Realty Services - Saratoga, CA
Silicon Valley Realtor since 1976; 408-373-4411

Time is great, but maybe that's what the first property manager told them, too.  Give them references of clients for whom you've managed property 10+ years.

Sep 11, 2012 03:11 PM #18
James Dray
Fathom Realty AR LLC - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Gabrielle there are only a few people I trust.  Having said that I am always giving the person I'm dealing with a small amount and I do mean small amount of trust until they violate it.

Sep 11, 2012 07:22 PM #19
Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl.

Wow I can't imagine what happens in a case like that? Do they sell the assests of the company or what?

Sep 17, 2012 11:27 AM #20
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