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Active Rain Contact Us

By Maria Borci

Real Estate Agent with Real Estate

January 19, 2008 05:11 AM

Have you ever used the Contact Active Rain button? I did-.They are committed to answering questions and addressing comments in a timely fashion.

Feedback or sugestions? Yes, get additional 100 points.

Technical concerns, problems, suggestions and questions are properly handled and answered by Nicole.

Nicole Rae, Community Builder

"If you have contacted ActiveRain with a question or feedback, chances are you've talked to Nicole. She works closely with Bob to help keep the natives happy. "

And Bob:

Re: Ticket 28752, solved

Dear Maria Borci, ABR-ASP-TRC
A new message has been added to the service request #28752.

Nice chatting with you Maria,

Have a wonderful day!!!

Bob Stewart
ActiveRain
425.216.2754
bob@activerain.com

Hey guys... you work faster than the AMEX c/card folks... I am still waiting for a credit to my account... Thanks!!

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Find a Notary Public needAnotary

QEC Internet Services - Long Beach, CA

It only happens the first time. They have changes the manner of contact.

Jan 19, 2008 08:07 AM

Dale Baker

Baker Energy Audits and Commercial Properties Inspections - Claremont, NH

New Hampshire Relocation Real Estate Information

Howdy Maria

Active Rain's support dose do a very fine job with helping member's with questions about our community.

Have a good one

Dale

Jan 19, 2008 08:15 AM

Scott Wall

StoneHouse Realty, Inc - Bristow, VA

Great advice. I was wondering who was in charge of this place. It's nice to know big brother in watching :-)

Jan 19, 2008 10:11 AM

Bob & Carolin Benjamin

Benjamin Realty LLC - Gold Canyon, AZ

East Phoenix Arizona Homes

Thought it was only the very first time you ever contacted them that you got 100 points. After that nothing. And not even sure about the fact that everyone gets 100 points the first time. It might have something to do with the nature of your question? Not sure.

Jan 19, 2008 03:36 PM

Neal Bloom

Brokered by eXp Realty LLC - Weston, FL

Realtor CRS-Weston FL Real Estate

Just be careful...if you contact Bob too many times he is libel to raise your interest rate on your credit card....now I'm not sure if Rich charges a higher rate altogether:) Good luck!

Jan 19, 2008 10:21 PM

Richard Lecinski

Long Realty Company - Oro Valley, AZ

Good to know this, thanks

Jan 20, 2008 12:49 AM

D B

Quakertown, PA

e-PRO, Realtor - Bucks County PA - 610-952-3578

Hey Maria. I agree, this is a wonderful place. I love it here as well

Jan 20, 2008 12:57 AM

Dick Betts

TOUCHSTONE REAL ESTATE - The Villages, FL

REALTOR® The Villages, Florida

Hey thanks to you I just 100 points! Thanks

Jan 20, 2008 01:42 AM

Robert Hammerstein -

Christie's International Real Estate - Hillsdale, NJ

Bergen County NJ Real Estate

Hi Maria,

Yes, they are one helpful bunch for sure! "Nice folks helping others" should be their tagline...... :) Thanks for pointing this out.

Jan 20, 2008 02:58 AM

Christy Powers

Keller Williams Coastal Area Partners - Pooler, GA

Pooler, Savannah Real Estate Agent

Credit card companies only work fast when they are owed money. If they owe you, it takes like 5-10 weeks to process and 4 weeks to mail.....LOL

Jan 20, 2008 05:08 AM

Paula Hathaway, REALTOR, LBA

Douglas Elliman Real Estate - Southampton, NY

...A Local Expert in all The Hamptons

uhmmmmmmm..I have contacted AR with a very valid question and got a very prompt and satisfactory response---but no 100 points!!!

I WANT MY 100 POINTS ~<:(

Just kidding---

Jan 20, 2008 05:51 AM

Nicole Rae

Zillow - Tacoma, WA

Bob and I (and now Rich) answer tickets. All three of us have a different way of answering your tickets, but we all get them done :)

Oh come on, send in your tickets! Keep us busy ;)

Jan 21, 2008 04:29 AM

Jennifer Esposito

JenRan Realty, LLC - Woodstock, CT

I contacted them back in September and again recently about a spelling error-it hasn't been corrected yet... It took months to get my linking points. But hey, its free to be here so I can't complain too much ;)

Jan 21, 2008 04:46 AM

Laura Cerrano

Feng Shui Manhattan Long Island - Locust Valley, NY

Certified Feng Shui Expert, Speaker & Researcher

Maria, I have to agree they are absolutely terrific in getting back to you and resolving an issue. This is a wonderful post and congratulations on your feature!!

Jan 22, 2008 12:21 PM

Anonymous

Doug Van Etten

Incannot remember either user name or password and do not find a ph# to call. Please help.

Aug 24, 2011 07:49 AM

#26

Rich Jacobson

Fathom Realty West Sound - Poulsbo, WA

Your Kitsap County WA Real Estate Broker

Doug: Contact Bob Stewart. His email is right there above. He'll get you straigthened out!

Aug 24, 2011 12:56 PM

Jitender jagga

This site did fraud with me of 400$😣

Jul 17, 2019 09:14 PM

#28

Theresa "Tracy" Gibson

The Gibsons at eXp Realty - Matawan, NJ

Your Needs Served

I contacted support and no response for 2 weeks now.

Sep 09, 2019 11:12 AM

Bobby Wallace

Charleston, SC

Theresa "Tracy" Gibson that's not a good thing! Is there something that I can help you with?

Sep 09, 2019 12:53 PM

nick

I have tried to contact support aeveral times but no response either!

Oct 06, 2019 11:56 AM

#31

Active Rain Contact Us

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