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I'm Not Pulling These Numbers Out Of My...

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Real Estate Agent with EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado

And yes, I actually said that.

I ran into a former Client, at the Grocery Store, that had listed his Home with me a couple of years back. When it didn't sell, he moved on to another Agent.

At the initial meeting 2 years ago, I showed him the Comps that I came up with and recommended he price his home accordingly. He refused and wanted to list at what he felt he could get for it. I told him at the time, that I'll take the listing, but he cannot be angry with me when he doesn't get any showings, let alone any inquiries.

His Home sold here about 2 1/2 months ago. The Selling price was in the range that I expected this Home to sell for. He was also on the second Agent after me.

I asked him what it sold for. (I already knew) He seemed almost embarrassed when he told me. I acted surprised when when he did. I asked him if that was in the range that I told him to list it around, when I was his Agent. He murmured, "Yes".

I asked him how he felt about that. He was upset that it took sooooooo long to sell. I then told him, that when a Home is overpriced, rarely will it get shown. If it does get an offer, it will generally be an offer that is consistent with the comps of the homes in the area and the Owner may just see it as a "Lowball" offer. He hesitantly agreed.

He told me, that at the time, he felt I didn't have accurate numbers and figured I was blowing steam. I then asked him, "Do you think I pulled these numbers out of my hat?" He apologized and said that, since I was a relatively new Agent back then he didn't think I had the experience. I asked why he hired me and he then said that he heard I was, "One to watch", by a friend of his. I did thank him for the opportunity and told him that I wished he had listened to my advice, based on the documents we had in front of us at the time of the initial Listing Appointment.

He said, "Me too, I made almost 2 years of extra Mortgage payments, that I shouldn't have had to make."

We said our goodbyes and proceeded to shop....

Hindsight is 20/20

 

Comments(16)

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Fernando Herboso - Associate Broker MD, & VA
Maxus Realty Group of Samson Properties - Clarksburg, MD
301-246-0001 Serving Maryland, DC and Northern VA

I avoid going back to any of the listings I lose along the way. .nothing to learn for me , except to make me feel bad. .then. . that is just me.

Oct 02, 2012 12:53 AM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM

Good morning Jon -

When we Realtors talk some listen and get it .... others are slow learners and pay the price.  At least you guys talked, cleared the air and he sort of apologized for being a bull headed seller with you.  No we don't pull the numbers out of our hats we actually run and work the numbers seeing what the home will actually bring.  Good work my friend and hope you have a great day in Pagosa Springs!

Oct 02, 2012 12:58 AM
Jon Eliason
EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado - Pagosa Springs, CO

Fernando ~ Being that this is a little town, I eventually run into the same folks over and over again. Sometimes it can go up to years. This was actually the first time I'd seen him since our parting, but I don't hold grudges and I won't avoid folks I see around town when I bump into them. I will keep these associations alive, no matter how favorable or unfavorable our initial relationship was. They may not always be Clients, but they may turn out to be real good friends. Thanks.  :)

John ~ Thanks. When I lived in San Jose and Colorado Springs, I knew for the most part, that the folks I ran into on any given day that I would probably never see again in my lifetime. Here it seems like if you haven't seen a friend or an acquaintance for awhile, just that thought may just bring them back into my life, even if it is for just a moment. That's another cool thing about living in this Town. I don't know everyone, but many are friends or simply familiar. Thanks for stopping in. Have a great day yourself, John.   :)

Oct 02, 2012 01:19 AM
Doug Rogers
RE/MAX Coastal Properties - Destin, FL
Your Real Estate Resource!

In my tiny market you WILL run into people who opted to go in a different direction. I've learned over time not to let their decisions impact my behavior. Want to go in another direction? I wish you the best of luck.

Oct 02, 2012 01:40 AM
Gina Tufano
Ask Gina & Company with Pearson Smith Realty - Sterling, VA
Ask Gina & Company, Northern Virginia Real Estate

Jon - Good for you for sticking to your guns! I've flat out told sellers before that I would love to list their home but I won't take it above a certain price out of respect to not waste either parties time and money. Sounds like your former client learned his lesson though. It's unfortunate he didn't come to his senses sooner to avoid the extra expense!

Oct 02, 2012 01:52 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Jon - Maybe next time someone he knows is looking for an agent, he'll tell them to call you - now that he knows you know what you're doing!!! :-)  Sometimes it takes people a while to figure that out.

Oct 02, 2012 02:48 AM
Kathryn Maguire
GreatNorfolkHomes.com (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

The facts are the facts.  An overpriced listing will never sell.  However, it sounds like that former client was willing to learn from his mistakes!  And Pagosa is a SMALL town.  I have been going there since I was a baby as I have loads of cousins there.

Oct 02, 2012 03:02 AM
Jon Eliason
EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado - Pagosa Springs, CO

Doug ~ I really like the fact that no matter where I go in Town, I'll always bump into someone I know. Sometimes they may be current or former clients or just friends I know from around town. It's great. Thanks.   :)

Gina ~ When I first started in this business, I do have to admit, I was quite presumptuous. I did take listings that were in the area, in some cases, 20% over Market. I was naive, yet, with good intentions. Now that I have settled down and gained some real life knowledge and experiences, I can look back and laugh at myself. Former Clients know that I don't hold anything against them and I hope they reciprocate those sentiments. Thanks for dropping by.   :)

Kat ~ Thank you, that's very kind. I have to be open, honest and as my Mother would say, "Quite frank", when it comes to conversations with customers or clients. It definitely makes for a stronger relationship. Thanks again.   :)

Kathryn ~ Howdy! I like the fact that I run into former clients. Maybe not on a daily basis, but it does occur. It's nice that we can remain civil to each other as well. That's what makes Pagosa, Pagosa. Thanks for commenting.   :)

Oct 02, 2012 05:35 AM
Belinda Spillman
Aurora, CO
Colorado Living!

Jon,  Don't you hate it when you are right but it is too late.  At least he learned that you weren't yanking his chain and pulling numbers out of your shopping basket.

Oct 02, 2012 06:43 AM
Jon Eliason
EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado - Pagosa Springs, CO

Belinda ~ I just hope he remembers that down the road.  ;)   Thanks.   :)

Roger ~ Yes, I had to be good... :)   I think as time goes by, the more the general public sees and hears about us, they will, in part, hear the good things about our Service and how we treat folks. Word of mouth in this Town is alot more powerful than an ad in the local media, it seems. Thanks.   :)

Oct 02, 2012 11:27 PM
Cindy Jones
Integrity Real Estate Group - Woodbridge, VA
Pentagon, Fort Belvoir & Quantico Real Estate News

Yep it happens on a regular basis.  I watch properties that I have lost in a competitive listing situation and see how long they take to sell and what the final sales price will be.  I too have watched them go for a 6 months to a year and end up lower than I recommended in the beginning.  Stubborn doesn't always work well.

Oct 03, 2012 10:44 AM
Digital Digital
Alachua, FL
full service

Hi Jon,

Unfortunately clients don't always want to hear honest feedback. They often prefer an agent that agrees with them. Maybe the next time around he'll listen to you. All the best!

Oct 03, 2012 10:53 AM
Jon Eliason
EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado - Pagosa Springs, CO

Cindy ~ Being a numbers person myself, I love to see what the end result is. I think I'm gonna start keeping a journal and see just how close I actually am. Thanks for stopping by.   :)

Wandanna ~ I sooo agree. When an Agent becomes a "Yes Man" or woman, for that matter, it doesn't do the Seller any good. Sure the Seller has an Agent that bends to every need, but will it effectively move that house if it isn't properly priced or marketed? It does waste time and money. Thanks for the food for thought and thanks for commenting.   :)

Endre ~ Now that I'm in my 5th year, I have adapted quite well and the assertive side of me is becoming more prevalent when working with stubborn Sellers. I also take into account, their situation. If they need to sell faster, I will also be more agressive in getting that home priced, where it should be, to move it. Thanks for visiting.   :)

Oct 03, 2012 09:00 PM
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Jon,

 That is a great story and you should put this into your listing presentation when the client thinks they know more than you. It was a sad story for the seller and of course you lost the listing too. When the second agent couldn't sell it, why didn't he come back to you? I am sure you would have taken his listing and sold it at a fair price.

2 years is a long time to try to sell so I am sure he was frustrated. Great post Jon.

Oct 05, 2012 04:40 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home again, home again...

Sellers often don't consider the "carrying costs"... those extra payments that they'll have to make.

Oct 22, 2012 04:01 AM
Jon Eliason
EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado - Pagosa Springs, CO

Kristin ~ I'm really not sure why he didn't come back. Maybe it was because I was newer and he thought I didn't have what it took? Hindsight... :)   Thanks for visiting.   :)

Alan ~ That is so true. 2 Years is a loooong time.  His payments, at the time, were a little over $2,200/mo. That's a big chunk of change. If he had priced it correctly back then, he would have been about $30K down instead of $50K. Go figure. Thanks for stopping by. Hope your grandbaby is doing good!   :)

Oct 22, 2012 04:19 AM