If your tenants are complaining about the deck railings not being safe – listen!
Nobody likes to hear complaints about their property, but maybe it is worth looking into. We have all heard of the chronic complainer, never happy and a long list of things that aren’t right. These people may have made it more difficult for the average person to be heard when they have a legitimate gripe. That may be a problem. If property managers and owners get callous to what the tenants have to say, true problems may get pushed aside.
I hang out in many apartment communities in the Sacramento area and have seen more than my share of safety concerns. Today, I looked at a railing just by chance that was severally rotten wood on the second floor. The way the railings were constructed and the extent of the rotted wood made for a scary deck area. It needs to be fixed; it is a serious safety concern.
While I was looking at the problem wood railing, I overheard residents saying that they have been complaining about this for quite some time and nothing was done. I don’t know why it was not corrected, but something needs to be changed before someone gets injured. Perhaps the management needs to have a system of following through on tenant complaints in a more thorough fashion.
It only takes one injury to wish you had done
something differently in the past.
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