Admin

Size Matters

By
Managing Real Estate Broker with Coldwell Banker Bain

In the many years I've managed Real Estate branch offices, disputes over mistakes or misrepresentations of the square footage on a listing have come up every few years.  And while the industry has evolved to alert the buyer of the importance of investigating the size of the home they are purchasing, the process feels cumbersome.

Most brokers use the square foot measurements from the county tax records.  We know those can be inaccurate and confusing.  Tax records don’t always catch up with homes that get remodeled and added on to with, accessory dwelling units, finished basements, etc. 

Listing brokers have a measure of protection in these situations, as per agency law, in that they have no duty to investigate the size of the home they are listing.  Also the NWMLS listing contract makes the seller responsible for the information that is published in the MLS on their home.  Add to that disclaimers or admonitions to buyers to verify information on marketing materials plus due diligence opportunities in the contract and listing brokers are reasonably protected from honest mistakes. 

The selling broker has similar protections, starting with the same agency characteristic of not having a duty to investigate and the contractual opportunities for a buyer to discover the actual size of a home.  In the NWMLS these of course are paragraph 1 of 22D which points out that no one is guaranteeing that the size of the home represented in the listing is accurate, Paragraph X in form 21 deals specifically with misrepresentations in the listing and the inspection condition on form 35. 

The issue for buyers is that even with these protections, without specifically asking the inspector to measure the home, which rarely happens, or without hiring an appraiser to measure the home, the square footage is not usually verified until the appraisal is finished.  This can happen long after the time frames have elapsed for the due diligence.  So buyers are alerted to the possible issue and brokers have alerted the buyer and have no duty to investigate themselves.  And yet the normal process leaves the square foot issue for the appraiser, which as we said falls outside of the time frames, in inspection and paragraph X. 

The current contracts and the evolution of the law which alerts buyers to the possibility of a misrepresentation of the size of the home and gives them the opportunity to verify the square footage seems well intentioned and pragmatic.  And the fact that major issues in this area arise somewhat infrequently may mean that "it ain't broke".  But perhaps an evolution in the process is in order.  Should inspectors add the measurement of homes to their services?  How much would it add to the cost of the average inspection?  Would it be worth it for the buyer and seller to know, during the due diligence period, the actual size of the home?  And would it help avoid those major issues that crop up every so often?

I think it is worth talking about…

 

EJ Bowlds, Principal Managing Broker -Mercer Island

 

Show All Comments Sort:
Debra Snoey
Principal Managing Broker, Coldwell Banker Bain - Kent, WA

Thanks EJ!  This can certainly be an issue to buyers who are dialed in on square footage!

Oct 16, 2012 01:26 AM
Anonymous
Suzanne

Excellent perspective EJ as I do believe buyers want to be as educated as possible about their home purchase.  And, isn't that is the definition of our role as their advocates? To educate and inform? 

Oct 16, 2012 02:12 AM
#2
Richard Weisser
Richard Weisser Realty - Newnan, GA
Richard Weisser Retired Real Estate Professional

The problem is size depends on who is measuring it. I think that if sq. Ft are a major concern to buyers they should measure it themselves.

Oct 16, 2012 05:58 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

EJ:  You're so right ... square footage, its reporting, and the measurement of it can be a huge issue.  As a former appraiser, I was always amazed at the number of those that could not do the math or measure a home correctly.  Boggled the mind!  I agree with Richard above.  Should a Buyer want to know that they are correct in the measurement assessments, they should take the time to measure themselves and have peace of mind.

Gene

Oct 16, 2012 06:08 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

I had this come up once with a buyer. He was using the per square foot cost to make an offer. However, we suspected the square footage quoted in the MLS was incorrect (a previous listing had the SF smaller). I brought that up to the listing agent and she said they had an appraisal in hand with the larger number. Fortunately, the home inspector did measure the house (not many do here). Unfortunately, the seller didn't want to use the home inspector's number, he wanted to wait for the appraiser's number.

My client was anxious. Not because he wanted a larger home but he was concerned about appraisal isssues and overpaying for the home. The appraiser's SF came in within 10 SF of our home inspector's number. The home didn't appraise and we re-negotiated the sales price to the appraisal amount.

Buyers need to determine what is more inportant--the exact square footage or the appraised value? I tell buyers they should be more concerned about the appraised value than the square footage. As long as, the square footage isn't grossly overstated.

Oct 16, 2012 06:19 AM
CB Bain
Coldwell Banker Bain - Bellevue, WA

Thank you everyone for your comments! EJ Bowlds, Mercer Island

Oct 18, 2012 12:33 PM
D. Hampton "Hamp" Thomas
Carolina Appraisers, Institute of Housing Technologies, AppraiserELearning.com, & AgentELearning.com - Southern Pines, NC

I belive the best way to keep MLS accurate, and therefore make appraisals better, is to have the sqft measured prior to each listing. Have an appraiser measure it before any value is calculated. This adds any liability to the appraiser, not the listing agent, and also helps to protect the seller, assuring they are getting the full value for their home. Tax records are a nightmare and these problems can cause low appraisals, and help to push prices downward. With fewer sales around, and more focus on each closed sale, details are more important than ever. Until we come up with a new way to price real estate, sqft is always going to influence values. Lots of articles at housemeasures.com. Food for thought. Thanks. (: 

Oct 21, 2012 07:44 AM
Anonymous
E. J. Bowlds

We've seen a number of great comments on this issue.  I've also talked about this at various other venues over the past week or so.  Hamp's comment may be the best but the most cumbersome to implement in terms of cost and logistics.  I believe the point is that each practitioner whether representing a buyer or a seller should deal with the size issue proactively instead of hoping the current system works on their particular transaction which may like a form of gambling.  Most of the time you will be fine, but every so ofter you won't, meaning you have a client who is not happy.

Oct 26, 2012 07:13 AM
#8