I Turned a Wrong Number into a Sold Listing

Real Estate Agent with Platinum Properties TN Broker: 208698

I Turned a Wrong Number into a Sold Listing. I am a big believer in E-signatures and after you read my story you will understand why.

Authentisign e-signatureIt was after dinner one night that I got a call from overseas. The caller thought he had a property management department of a real estate company.


After I explained that I was a real estate agent, the caller began to tell me about his need. He had a house in Clarksville, TN that had been rented and now the tenant had vacated and a friend was holding the key and their Power of Attorney to handle the rental paperwork.


I explained that I did not manage properties but would be glad to assist and look at it to determine its rentability. I contacted the friend with the key and made arrangements to get it and see the house the next day.


When viewing the house I found it to be in great condition with lots of upgrades. My thoughts went to why don’t they sell it. Later that night I called back to say the house looked good but I thought it was in very good condition, that selling would be a better option. They told me that they had tried to sell several years ago with no success but if I thought it would sell now, that would be their wish. That was easy so onto getting them nailed down on paper as the expression goes.


Now the problem was these new sellers of mine were halfway around the world in Korea. No problem, I had Authentisign my E-signature service. I told them I would prepare documents for the listing and email them for their E-signatures and we could get started on selling their property. I was able to prepare all the documents that night and email them through Authentisign. They received them and returned them signed the next day through Authentisign. The listing went in the computer immediately.


In less than two days I had turned a wrong number into a listing before the sellers could change their minds to put it up for a rent. Now the really good part. The house sold in less than two weeks and I was able to get all acceptances back to the buyer’s agent within a few hours.

Closing was not a problem either because the title company emailed a Power of Attorney for selling the home naming the friend in town to sign closing docs. They sent the original back while the loan was being processed and we closed a little ahead of schedule.


It had been only a little over a month since I had received that wrong number. I Turned a Wrong Number into a Sold Listing with the help of my E-signature service.


I can make any real estate transaction in Clarksville TN easier with help of my E-signature service. Contact Me, Debbie Reynolds to see how.


Posted by

 Centruy 21 Platinum Properties2130 Wilma Rudolph Blvd.

Clarksville, TN 37040

When you need Real Estate services in Clarksville TN

                  it would be my pleasure to assist you!                             

Debbie Reynolds
"The Real Debbie Reynolds"

Check out all Clarksville TN Real Estate on My Website

931-771-9070 Office | 931-320-6730 Cell

Clarksville TN Homes 


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Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging that Sells Portland Homes"

Hi Debbie ~ talk about making the most of a wrong number call!  Way to go to help that potential client, and then to secure the listing and such a fast sale!!

BTW a few years back I had my home on the market and was in Paris on vacation when my listing agent contacted me and said we had a great offer.  I was able to sign everything in a couple of hours and the distance made no difference.   Real estate loves technology!

Oct 30, 2012 02:28 AM #34
Women of Westchester Working Together
Women of Westchester Working Together - West Harrison, NY
Women helping Women get ahead

Debbie - This is such a great story.  I love how you turned lemons into lemonade.  - Debbie

Oct 30, 2012 02:45 AM #35
Allan Sanchez
Roseville CA & Rocklin CA Short Sale Agent - Roseville, CA
Rocklin & Roseville, Short Sale Agent

Awesome job!  Last year I sold a house for a client stationed in Germany.  Docusign was a lifesaver!  What did agents to do before all this great technology?


Oct 30, 2012 03:24 AM #36
Amada Slade
Island Realty of the Lowcountry - Beaufort, SC

Debbie, you are amazing turning this into a great sale. Good for you.

Oct 30, 2012 03:56 AM #37
Michael Blue
Home Smart Realty West - Encinitas, CA
REALTOR - 760-889-8877, Encinitas/Carlsbad

The moral is to be alert, professional and always ask for the order.  Love it!

Oct 30, 2012 04:11 AM #38
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Debbie- now that's the way to turn a "wrong" into a "right"!  Congrats on the feature.  I bet the seller is glad he called the wrong number as well. 

Oct 30, 2012 04:45 AM #39
Shane Barker
Amerifirst Financial, INC. - Salt Lake City, UT

What a fantastic story, I love these kind of things, because I think this kind of opportunity is all around us, we just need to recognize it and open our mouths.  I was at a restaurant the other night and the waiter mentioned he had bought a home a year ago.  Knowing where rates were at that time, I asked about it, and sure enough, he was in a good position to refinance, and so I am now working on his loan.

These opportunities are all around us, good job taking advantage!

Oct 30, 2012 05:05 AM #40
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

If we treat people with courtesy, we are sometimes rewarded with unexpected good things.

Jon, I was at the right place at the right time. I was just trying to help this soldier in Korea with his rental and it turned out to be good for both of us.

Morris, I wouldn't have hung up because it is so hard to get to the right party when calling from overseas. I am glad it happened.

Maureen, These new tools have made our jobs so much easier.

Hi my Women of Westchester, I love lemonade, don't you?

Allan, We were programmed to use snail mail and Federal Express.

Amada, It turned out to be a lucky phone call for me.

Michael, There is the possibility of a sale with everyone we talk to if we will recognize it.

Kathy, I think the seller was stunned the whole way through how easy it was. The wife would just gigle when I called she was so happy.

Shane, Good for you. If we will just talk it, people will listen and we will get business.


Oct 30, 2012 06:01 AM #41
John Juarez
The Medford Real Estate Team - Fremont, CA



I love your story and congratulations on the excellent outcome. You managed to combine the benefits of modern technology (electronic signatures) with the age-old basic requirement for success…showing up for work.

Oct 30, 2012 06:38 AM #42
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Thanks John. It did have a very successful outcome. All parties were happy.

Oct 30, 2012 07:06 AM #43
Karen Feltman
Cedar Rapids/Iowa City, IA Lepic-Kroeger REALTORS - Cedar Rapids, IA
Relocation Specialist

Good for you!  You never know when an opportunity will arise and you handled it flawlessly.  It is all in the details.  Congratulations.

Oct 30, 2012 07:31 AM #44
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Karen, I did what so many of us would and that is try to help them.

Oct 30, 2012 07:38 AM #45
Cameron Wilson
Labrum Real Estate - Murrieta, CA
The Short Guy - Murrieta,Temecula,Menifee Californ

Excellent.You seized the opportunity and turned it into a win win for the seller and yourself.

E-signatures are a true blessing to our industry.

Oct 30, 2012 08:56 AM #46
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Cameron, I wonder what we will have in the next ten years that will make our jobs even easier.

Oct 30, 2012 10:10 AM #47
Ed Silva
RE/MAX Professionals, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Debbie, somewhere along the way you lost one that you felt you should have had. This was it's replacement Well Done.

Oct 30, 2012 11:29 AM #48
Beth Paterson
Reverse Mortgages SIDAC, NMLS #173899 - Saint Paul, MN
CRMP, NMLS #342859

What an awesome way to handle a wrong number! Just taking the time for the conversation rather than just hanging up was profitable for you. Sounds like a win-win for everyone.

Oct 30, 2012 11:34 AM #49
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Ed, That is for sure and to tel you the truth it was several. LOL

Beth, Actually my first inclination was that he had a wrong number but then I thought I need to try to help this guy.


Oct 30, 2012 11:42 AM #50
Ann Nguyen
eXp Realty - Truckee, CA
Lake Tahoe Truckee Homes For Sale
This is a great story. Your helpful attitude was rewarded with wonderful result....congratulations!
Oct 31, 2012 12:27 AM #52
Jon Karlen
Finish Line Realty - Shelbyville & Louisville Ky Real Estate - Shelbyville, KY
Louisville & Shelbyville Kentucky real estate

Love to see stories like that.  Kudos to you for being able to take lemons and turn it into lemonade. :)

Oct 31, 2012 05:01 AM #53
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Ann, Thank you. I was excited that something wonderful came out of that phone call.

Jon, That phone call really turned into something good for both me and the seller.

Oct 31, 2012 07:00 AM #54
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Debbie Reynolds

Your Dedicated Clarksville TN Real Estate Agent
Clarksville and Real Estate are my specialities! May I help you?
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