Ok, normally I would vent on a Member's Only post because I am mostly a firm believer of "if you have nothing nice to say, don't say anything at all."
However, today I have changed my mind. I am making this public in hopes that WHOEVER writes these insane Sales/Training Manuals for Search Engine Placement Companies runs across this and maybe learns something.
First, I will start with a disclaimer that I am not the techiest person in the world by far. To be honest, I just learned a couple of days ago what the difference was between a Video Podcast and a general Video Tour. BUT, I do understand basic SEO. It's not rocket science. I also used to do Sales Training. You know, how to talk to people.
Now, I really don't care for getting these phone calls from Google and Yahoo people trying to sell me Search Engine Placement. Houston is the largest city in the Western Hemisphere Land Wise, I do not work the entire Houston area. That has got to be 80 mile Radius or something with Several Million Homes.
I usually, POLITELY tell these people I'm not interested. Yesterday I had a call from someone trying to sell me "Houston TX Real Estate For Sale". She had a great line and I POLITELY told her:
"I understand, but that is not my TARGET Market online. I am ALREADY on the first page of GOOGLE for my DESIRED keywords" I then explained that Green is what I was targeting online and then had to get the other line. I told her that I was not interested in their services.
One would think that was ok, right?
WELL, today I get a voicemail and low and behold. Who is it? It is Mrs. Search Engine Placement lady. I was APPALLED AT HER MESSAGE!!!! It went like this:
"Hi, Mrs. Edwards. This is Mrs. Annoying Pants and we spoke yesterday about getting you on the First Page of Google. Well, I have been doing some research on your desired market and NOWHERE (this was stressed) did I find you on the first page of Google. Please give me a call at 1-800-Im Annoying so we can talk about your placement"
Um, NO!!! I would never in my wildest dreams leave ANYONE a message like that, let alone a POTENTIAL CLIENT! What is she thinking?!?!?
For the Telemarketing Trainers, here is my advice:
- Get your OWN placement on Google for searches like "How to be on the first page of Google" or "Houston TX Real Estate" with 'If you would like this search term please contact 1-800-Im Annoying'
- Explain to your sales people that the ABOVE VOICEMAIL is not acceptable. Accusing the person on the other end of the phone of lying IS NOT A GOOD SALES TACTIC! Neither is being condescending, hateful and RUDE.
- The Do Not Call List was created for a reason.
Now, for Mrs. Annoying...Here is just a little of my search engine placement:
Solar Houston Homes #'s 4,5 and 8
Green Building in Houston, TX on Yahoo #3,8,9 and 10
My other Target:
Spring Woodlands Real Estate #1,2 and 7
Homes for sale Auburn Lakes #5 and 6
How did you miss me? These are just a few! They are not all number one, but that's ok. I will get them there...without the Google/Yahoo account.
Rest assured, I would never treat a Client, Potential Client, Past Client, any client there of, Co-Broking Agent, and yes...even Telemarketers like that. It's just UNCALLED FOR.
Thank you for listening and have a Good Day.
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