Do Not Tell Me About the Labor; Just Show Me the Baby

By
Real Estate Agent with Cherimie Crane & Associates

Do not tell me about the labor; just show me the baby. As one of my grandpa’s typically strange yet incredibly poignant statements, it actually applies to my everyday real estate life. Day after day I hear agents going in to nauseating detail about everything single thing they had to do in order to get the deal done. I say nauseating not because their proclamations annoy me rather the work itself is, in fact, nauseating. The amount of work that goes into to a supposed simple transaction is enough to fill any tank, but the amount of work required in a short sale is almost unfathomable.

It isn’t our client’s job to appreciate or take note of everything we do, I don’t necessarily remember thinking about how difficult it is for my postman to squeeze all that mail, one-handed into my rickety mailbox. Honestly, I haven’t given it much thought I just want to see the mail. I am certain my UPS delivery guy hates that I prefer online shopping for heavy objects; however, they appear at my door without a nasty gram describing everything he had to overcome in order to get my oversized, overpriced glass photo frame safely to my door.

We are hired to get to the finish line, to keep our clients best interests at the helm at all times. There isn’t a clause in any of our agreements that allow for excuses if the waters are too choppy. Dictating our daily bouts with lenders, yelling matches with underwriters and pleading with appraisers really doesn’t accomplish much at all, except for the sudden feeling of frustration from our clients.

I have had to learn over the years to always be factual, be prompt and be professional in all of my explanations and communications with my clients. I have also learned that keeping my stresses to myself, comes with the territory. Sharing my frustration over another’s inability to answer even the simplest question doesn’t belong on the shoulder of my clients.

Our jobs are to show the baby, not look for appreciation over every little labor pain. If appreciation is needed or venting sessions required; call a friend, get a dog don’t expect the client to be your shoulder.

It isn’t easy or it would be called a hobby, not a job.

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Rainmaker
660,215
Tanya Van Blake-Coleman
Van Blake-Coleman Realty, St. Thomas/www.talk-to-Tanya.com - St Thomas, VI
Improving the Quality of Your Life

You are so spot on with this blog. Every job has it challenges. But the ultimate result makes it all worth while. I like your grandpa's philosophy. I am going to adopt it.

Nov 01, 2012 10:38 PM #1
Rainmaker
1,676,131
Winston Heverly
Winston Realty, Inc. - Atlantis, FL
GRI, ABR, SFR, CDPE, CIAS, PA

Activity will erase any idle time, I'm thanking Zillow and Movoto for that. I probably could double my business if only I could clone.

Nov 01, 2012 10:42 PM #2
Rainmaker
3,739,619
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Cherimie. I read your title and suggested this. You have a knack of pinpointing and focusing on the task without the bravado. Great post.

Nov 01, 2012 11:00 PM #3
Rainmaker
696,004
Pat Champion
Coldwell Banker Camelot Realty - Mount Dora, FL
Call the "CHAMPION" for all your real estate needs

Excellent advice for all of us to remember although sometimes it may not be easy. I hope you have a great weekend.

Nov 01, 2012 11:03 PM #4
Rainmaker
296,631
Cherimie Crane
Cherimie Crane & Associates - Beaufort, SC

Good Morning ya'll,

Thanks for commenting. I know it is difficult, goodness knows I sometimes wish my clients knew the lengths we have to go to just to get a deal started, not too mention get it closed. I do think we are paid to do just that though, and looking around for appreciation or a pat on the back doesn't seem quite right. It is our job.

Nov 01, 2012 11:07 PM #5
Rainer
172,308
Arizona Home Group RE/MAX Excalibur
The Arizona Home Group - Scottsdale, AZ

I love your grandpa's philosophy! Absolutely spot on! Clients work with us to alleviate problems and hassles.  If they wanted complications, they could try to do the deal on their own.  We are the professionals and should act that way.

Nov 02, 2012 12:07 AM #6
Rainmaker
457,571
Greg Large
ERA Real Solutions - Grove City, OH
A Tradition of Trust

Thanks for sharing the wisdom passed on to you by your Grandfather, I had never heard the expression before but reminds me of the saying about sausage and not wanting to see it made, I just want to eat it.  Have a great weekend!

Nov 02, 2012 01:28 AM #7
Rainmaker
372,940
Judy Jennings
The Green Company - Ashland, MA
Broker - The Lanterns at Warren Woods - Ashland MA

Grandpa (and you) have a special way of putting things into perspective!

Nov 02, 2012 04:17 AM #8
Rainer
240,177
Peggy Hughes/pha logistix, inc.
pha logistix inc - San Francisco, CA
SF NYC LA

You're so right, Cherimie... clients' don't want to know HOW we get it done, they just want it done!!

Nov 02, 2012 06:13 AM #9
Rainmaker
281,779
Mike Mitchell
Real Living Kee Realty - Saint Clair Shores, MI
REALTOR (R)

Great post as always Cherimie.

Love the last line. I used to have a manager that told me - if it were easy everyone would do this.

Nov 02, 2012 10:29 AM #10
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Rainmaker
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Cherimie Crane

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