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Tech Support ~ 12/17/12

By
Real Estate Agent with Coldwell Banker Realty ~ 512.750.6899

Tech Support Monday


What a week-end! I came to terms on two offers on current listings and got an offer last night on one we are putting on the market today ( I let an agent in early)! I got some Christmas shopping done and had a chance to see and hold our precious grandson who is now 3 months old! It’s Monday morning again, you’ve probably  also had a busy weekend with the holidays and now you’re settling in with your first cup of coffee.  Here is some levity to start your week off! Sounds like this customer needs a better understanding of computers.

Tech Support: "Sir, Click Start, then Run, and type the letters C, M, and D."

Customer: "Wait a minute, don't run off the end of the earth away from me now. I can only go so fast with this thing."

Tech Support: "Sorry, sir. Did you click Start?"

Customer: "Where is that start button? Oh, here is is. Now what?"

Tech Support: "Um, did you click it?"

Customer: "Dammit, no, do that now?"

Tech Support: "Yes, then click on the word Run."

Customer: "Dammit, slow down!!! Run, run, run, where the hell is run?"

Tech Support: "Should be a the very bottom of the Start Menu that came up on the screen."

Customer: "I already clicked Start. Click it again?"

Tech Support: "No, it should be there in the lower left corner."

Customer: "Hey, I found the word Run. You want that instead?"

Tech Support: "Sure, why not? We'll see if that works. Did you click it?"

Customer: "Yes."

Tech Support: "Ok, type the letters C, M, and then D."

Customer: "Slow down, dammit!! I'm not a programmer!!! I told you I'm only a car dealer!!"

Tech Support: "Sorry, again, sir, what do you have there?"

Customer: "Z."

Tech Support: "No, we need 'C' like 'Charlie.'"

Customer: "C-H-A-R--"

Tech Support: "Not the whole word 'Charlie,' sir, just the 'C,' please."

Customer: "If you don't want a Charlie, why tell me to type it?"

Tech Support: "Um, what's in the box now?"

Customer: "I'm trying to find the eraser here."

Tech Support: "Just hit the backspace key."

Customer: "That just moves it further to the right without typing anything."

Tech Support: "Which backspace key did you press?"

Customer: "The long one in the middle. I pressed it on the back side."

Eventually, we "found" the correct backspace key and got that Z replaced with a C.

Tech Support: "Now that we just have a 'C' there, type an 'M,' like 'Mary,' but just the 'M,' ok?"

Customer: "M-O-K."

Tech Support: "Remember that backspace key?"

Customer: "Yes."

Tech Support: "Press it twice."

Customer: "All right, but it took off the 'O' and 'K' you wanted."

Tech Support: "Never mind that, I'll live. Now type a 'D,' just the letter D."

Customer: "D. Now what?"

Tech Support: "Now press the enter key."

Customer: "E-N-T-E-R."

Tech Support: "Is there anyone else around the lot that is maybe a little more familiar with computers than you are?"

Customer: "Well, my wife uses one at her work and might be a little more familiar. She comes in in an hour. You want to talk to her?"

Tech Support: "Yes, please."





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(512) 750-6899
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My ActiveRain Blog

ReloAustin.com
Austin Real Estate Website

CanyonCreekNews.com
Canyon Creek Neighborhood

I specialize in Listing and Selling homes in the NW Austin Area. I use my experience to guide clients through the process, whether selling or buying. It’s a beautiful thing when your career and a passion come together. I love what I do!

 

Clint Mckie
Desert Sun Home, commercial Inspections - Carlsbad, NM
Desert Sun Home, Comm. Inspection 1-575-706-5586

Hi Dorie,

Very funny , but all to real. I was really busy this weekend I did'nt even get to have fun in the Rain. But Now I'm back and hope to keep going here in the Rain.

Have a wonderful week ahead in Northwest Austin Texas.

Best, Clint McKie

Dec 16, 2012 08:55 PM
Cheryl Eskridge
Eskridge Real Estate - Eagle River, WI
ABR, CRS, GRI, PMN, Broker, Licensed in WI & TX

So funny Dorie, I laughed through my first cup of coffee. Congratulations on the contracts and I understand holding grand children. Mine are 4 and 11 months and are the most precious gift. Have a great week and good luck on the contracts. Take care.

Dec 16, 2012 09:02 PM
Toni Weidman
Sailwinds Realty - Trinity, FL
20+ Years Selling Homes in New Port Richey, FL

Sounds like someone I know. My husband was very un-techie a few years back and I had to endure show him how to do it. :)

Dec 16, 2012 09:05 PM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Press the "L" key, and then the "O" key followed by the "L" key again.

Dec 16, 2012 09:05 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Carol,

Thanks for stopping by!

Dec 16, 2012 09:25 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Conrad,

Glad you got a chuckle this morning!

Dec 16, 2012 09:26 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi BLIZ,

I couldn't agree more with you!

Dec 16, 2012 09:26 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Bobbie,

I'd need a stiff drink after that one!

Dec 16, 2012 09:27 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Whew, that customer service rep needs a coffee break now. Glad you had such a productive weekend Dorie!

Dec 16, 2012 09:30 PM
Kristine Ginsberg
Elite Staging and Redesign, LLC - Short Hills, NJ
NJ Home Stager

Dorie - so funny! My stepson is an IT guy and he really gets phone calls like this, lol! Make the rest of us feel like computer wizards. Have a great week!

Dec 16, 2012 10:08 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Dorie. I always enjoy your Monday stories and this one is particularly funny. Have a great day and enjoy your Christmas.

Dec 16, 2012 11:14 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Sounds like you had an extremely busy and productive weekend. Thank you for sharing the laugh with me this morning.

Dec 16, 2012 11:47 PM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Thanks for the morning laughter Dorie.  It's needed around here!  The phone began ringing before 7am after a crazy weekend on this end too.  Not complaining........Bring it on... Bring it on!  Merry Christmas :)

Dec 16, 2012 11:50 PM
Roy Kelley
Retired - Gaithersburg, MD

Thanks for sharing this story and adding smiles to our faces.

Happy Holidays!

Dec 17, 2012 12:18 AM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Good morning Dorie,

Very cute, and I agree with Roger's comment...press the L, then the O, and the L again!

Dec 17, 2012 12:22 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Dorie- oh dear, I was ready to jump through my own laptop and press the keys for him!!!

Dec 17, 2012 12:48 AM
Adrian Willanger
206 909-7536 AdrianWillanger-broker.com - Seattle, WA
Profit from my two decades of experience

Dorie, this is just painfully funny! Thanks for the Monday humor. Have a great week. 

Dec 17, 2012 01:18 AM
Anita Clark
Coldwell Banker Access Realty ~ 478.960.8055 - Warner Robins, GA
Realtor - Homes for Sale in Warner Robins GA

Dorie: That technician has the patience of a saint.  I would have been ready to throttle the user.

Dec 17, 2012 02:09 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Dorie, LOL!   We have a tech talk class once a month at the Board, and still have those coming that have a definite difficult time with computers!  Congrats on the offer!

Dec 17, 2012 03:10 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Dorie, Just wanted to scream!! Could never...ever be a tech!! They must be patient. I managed to purchase only 1 item for Christmas..it's unreal how busy it is in the world of Real Estate..

Dec 17, 2012 04:39 AM