With cell phones, e-mail, Blackberry phones, office voice mail, cell phone voice mail.......there is NO excuse for not returning a call or having a full mailbox!
I do not think that Agent is busy- just unprofessional!
Tchaka,
I actually got a listing once because a guy wouldn't answer his phone or return email. I saw his listing expired a few weeks later, so I popped in introduced myself, informed the seller that I had a couple of buyers who wanted to see the home put we couldn't get an appointment.
This is all too common in our business today. With the market as tight as it is I am amazed that this seems like the norm for a majority of agents. I respond to VM with in 3 hours. email with in 4 hours.
I purchased a balckberry to assist me in this and I have found I am responding 3 times faster since I get it on my cell phone where ever I am at. When going gout of town or on vacation. I only work with a couple of agents that I know responds in a fast and timely matter as I do. we need to think how we would want our calls /emails responded to in a timely fast matter when we respond to others. its common courtesy
I'm helping my son buy a home in Columbus. I called an agent to show a home and didn't hear back until I was back in Cleveland. We have the same trouble here. It's frustrating.
I also e-mailed an inspector in Columbus, he's a member of active rain, about setting up an inspection and have never heard back from him.
Jack
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