Using a tablet for business is not for everyone. Different strokes for different folks. I love using my tablet in my business but I do not poo-poo those who don't. I teach people technology and how to integrate it into their business. Not everyone has the same comfort level when it comes to technology and I see it first hand. Choosing to use your tablet for business is not something you wake up one day and start doing.
Take a listing appointment for example. You probably have a particular way you flip over the pages of the agreement. You most likely have your entire presentation down cold. Integrating a new item or some technology to that takes a little time. I bought my tablet in the spring. I used it the first time at a listing appointment in October. I had to be comfortable with having the documents on a screen as opposed to on the table in front of me. Not to toot my own horn but when I did use the tablet, my customer got the impression I had been using it my whole life. Being Paperless or Paper Less is like learning scripts. You practice, you roll play you learn them inside and out before they roll off your tongue in regular conversation. Yes I sat my partner down and had a mock listing appointment with him using the tablet so I knew I would be ready.
C.I.T.O my favorite four words. Come Into The Office. Even at the conference table I present documents on my tablet. It is not an issue of hasty contract writing on the fly while standing around with customers. That is left for the investor buyers who love that when they leave the investment property they have signed an offer and had it emailed right to the listing agent. Time is money with most investors.
Personally I ask if the customer is comfortable signing the screen. If not I pull out paper. Most people are used to it. We sign those screens with those fake pens all the time at the grocery store, gas station, ups, fedex....
Thinking that the technology is not for you is fine. What I am reading and hearing is a lot of comments and opinions by these folks who say that it is not good customer service or that the customers want the paper. Bollocks! When I have a document open on my tablet it is still facing the customer. I am still reading it upside down and Turing the pages (scrolling) once the customer initials the page (with a stylus). The document print or font is actually larger on my screen than on the printed paper. I still allow them to read the LBP pamphlet and the Energy Efficiency Rating pamphlet prior to signing the disclosure. They just read it on the screen instead of on paper. They even get a copy of it in their email. You do the same thing as if it were on paper and you still provide the customer service and due diligence needed. Heck, they even sign in blue ink.
On the topic of due diligence.... Even "on the fly" you can access your county property appraiser website, county clerks office and mls right on the tablet. You can check on open permits, school district information etc... You can provide better service by obtaining the answers needed in a matter of minutes.