Now that we are back from the holidays -
How do you manage to take care of your clients when you are away? Many of us are guilty of being "on vacation" while a cell phone is permanently attached to the side of our head. That has been me. I'm working hard not to work so hard this year forward.
When I took my family to DisneyLand in October, 2012 I noticed many people on their phones and texting instead of being engaged in the moment with their friends and family. No judgment - just an observation. My take away was that I do not want to be that person. I want to be in some family photos too - not just be behind the camera or darting off the take a call. My kids are my number one clients. End of story.
What is your process for coverage on vacation, medical leave, or any other type of leave? How do you communicate with your clients about the leave? Have you ever had an emergency and had to have a colleague take care of your business? Do you let your contacts know on FaceBook that you are out or will be out?
I look forward to your suggestions and an open discussion.
Thank you and Happy New Year!
Colleen K. Cotter @ 619.804.6840
Managing Partner of www.mySanDiegoAgent.com
Broker Associate of Keller Williams Realty