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Cruise Ship Safety-Dual Responsibility of Cruise Line Crew & Passengers

By
Real Estate Agent with Berkshire Hathaway California Realty DRE #01492138

Cruise Ship Safety…a Dual Responsibility of Cruise Line Crew and Passengers

Cruise Ship Safety-Dual Responsibility of Cruise Line Crew & Passengers

A year ago today, the Costa Concordia cruise ship crashed into rocks off the Italian coast. There were 4200 persons onboard and 35 died, 2 that were never recovered, and many injuries. When we look back at what happened that day, it seems like the cruise line and the crew did not have adequate training to deal with such a disaster and if this had occurred out at sea, there would have undoubtedly been more deaths.

Cruise Ship Safety-Dual Responsibility of Cruise Line Crew & PassengersSince this disaster, I have read where most if not all the cruise lines have taken a hard, second look at their procedures and training given to crew and the passengers to make it a better experience and to deal with any life-threatening problem that could occur.

I have been on 3 cruises so far and had a wonderful time on all three trips. I have never seen any red flags to alert me to any problems and I believe the lines are truly concerned about the passenger’s welfare and safety.

Lifeboat Drill- The cruise line I was just on was “Celebrity” which had a “Mandatory Muster Drill” before the ship embarked. It took at least a half hour if not longer. The crew went over many safety precautions for the passengers to be aware of in case of an emergency and told us the how, what and whys if we heard the alarm. I went back to my cabin and immediately located my life vest located in the closet. Every night I kept a pair of sneakers nearby in case of an emergency. I am not one to worry but it is always a good idea to be prepared.

Cruise Ship Safety-Dual Responsibility of Cruise Line Crew & PassengersNow mind you this was a mandatory drill and all the stewards were in the living quarters reminding people to go to their drill locations but while coming back I saw many people who never went.  I saw a few passengers who could have cared less and were looking for the bar, the food areas or computer lounge. The ship I was on suspended all activities until the muster drill was over. BRAVO! I thought to myself, this was extremely important for all of us and what would these people do in case of an emergency? Freeze up and then depend on someone else for help; Probably!

I believe it is the responsibility of the cruise lines to train their crew and to make sure all ships have adequate sea worthy lifeboats to handle the number of passengers. It is also their responsibility to remind the passengers of safety rules and give them equipment such as life vest (our ship had lights on each vest), and notify them of what to do in case of emergency. But it is also the responsibility of the passengers to attend these muster drills and make sure they are prepared as well.

Fire- This is a more real concern than ships sinking. Most cruise lines now have regulations that there will be no candles and very limited smoking areas and never any smoking in the cabins. There are smoke alarms and sprinklers in each cabin and I read if a passenger violated these rules and the smoke alarm went off, that the passenger would be billed for the clean-up and probably removed from the ship.

In the dining rooms there were not candles lit and they had battery operated lights on the tables instead and no candles on the birthday cakes. Plus the Baked Alaska was not flaming. I for one am glad these safety rules are in place.

Disease- Everywhere I went on board, the crew was giving us hand cleaner. In the dining rooms, servers dipped our dressings and sauces over our food so we did not have to pass utensils. Passengers were reminded to take new glasses, cups, and plates so that germs would not be spread. Coming back onboard the ship, we were all given a large dollop of hand cleaner and a washrag to wipe our hands and face. There is an infirmary on each ship to handle major problems but the ship tries to keep passengers safe and healthy. This is also the responsibility of the passengers as well. Washing your hands is the most important especially after using the restroom but sadly I saw people who left without washing their hands. People must practice good healthy hygiene to keep from passing germs.

The ships have rules that sick patients and crew are supposed to be quarantined in their cabins. Crews have special procedures to handle the dishes and bedding of the sick. The “Norovirus” spreads like hotcakes so all illnesses are reported and dealt with quickly and efficiently. To read more about the prevention and spread of Norovirus, click here.

On my three cruises, on three separate cruise lines, I have been totally impressed with the safety and cleanliness of the ship and personnel. The crew are helpful, the  high standards and cleanliness of the ships beyond my imagination, and the kitchens (on galley tours) spotless.

My room was cleaned daily and all the stewards wear disposable gloves per room or area. They wipe down the doorknobs, the handles, mirrors, rails, and the buttons on the elevators and food dispensers such as drinks or ice.

Good Hygiene-

·       Remember to wash your hands numerous times and especially while leaving the rest room.

·       Eat food with your mouth closed.

·       Sneeze into a tissue.

·       Report any flu like symptoms if they last longer than a few hours.

·       Put your hand over your mouth when coughing.

·       Do not ignore signs of a communicable disease especially on the ship.

·       I have noticed in the past year or more that most public restrooms have a trash receptacle at the exit door so after washing your hands, you can open the door with the paper towel and drop it while leaving to keep from touching skin to knob. I like swinging doors so I do not have to touch any part of the door coming or going.

·       Try not to touch hand rails unless it is necessary to keep from falling.

·       When at buffet stations, dispose of dirty dishes, cups, glasses and utensils and get fresh before going through the line again.

Small Children- If you take small children on the cruise, make sure they follow good hygiene procedures too. Children are more susceptible to diseases and it can be much harder for them to recover plus it will cause you to have to stay in the cabin with them instead of going on fun tours and visiting ports.

I love cruising and cannot wait to go on my next cruise. I do not have anything negative to say about my trips and think the cruise lines do their best to keep the passengers and crew safe and healthy. But it is definitely a dual edged sword as passengers must take on some of this responsibility. Read this article from USA Today for more cruising tips.

So remember to follow good safety and hygiene and have a great cruise.

Bon Voyage!

Cruise Ship Safety-Dual Responsibility of Cruise Line Crew & PassengersKristin Hamilton DRE #014092138-I sell real estate in Riverside and San Bernardino Counties commonly called the Inland Empire. I am a trained and experienced Short Sale agent. If you are looking for a professional and experienced agent, I am just a click away. Google me at Kristin Hamilton-Real Estate Agent. Homeowners and Buyers both will find my services top notch and successful. Call me to sell your home; both traditional and short sales.

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Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Kristin hard to believe it has been a year! This is a very valuable post I agree Safety is  Dual Responsibility of the Cruise Liner, the Crew & the Passengers, just like when we drive we spend more time being defensive about the other road inhabitants....

Jan 13, 2013 07:16 AM
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale TahoeLauraRealEstate.com
Coldwell Banker Realty, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

Kristin - I love to cruise and tipping over has always been a big fear, so watching this actually happen was horrific.  I'm glad everyone is bumping up their rules, regulations, and safety drills!  I hope you had a wonderful trip!

Jan 13, 2013 08:12 AM
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Endre,

It is true when we are wined and dined so to speak that it gets impossible to think about ourselves handling emergencies but we must always keep a clear head. I love cruising but will continue to go to muster drills and know where my vest is while on the ship. You analogy about driving is so right on...we must always be defensive drivers and cruise line passengers or anywhere else. Safety is always #1.

Jan 13, 2013 08:46 AM
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Laura,

Yes this disaster was totally amazing and scary to watch and they were off the coast and not out at sea and still 35 people lost their lives. Risk Management is always something all companies and agencies should continually look at and make better. I am sure the cruise lines are all watching very carefully.

I did have a wonderful trip, thanks.

Jan 13, 2013 08:49 AM
Sondra Meyer:
EXP Realty, LLC - Corpus Christi, TX
See It. Experience It. Live It.

Hi Kristin,

It is hard to believe that a year has already flown by since the accident.  

Your post should relieve concerns that the cruise ship industry does not care about passenger safety.  Your tips about hygiene are very pertinent to those traveling AND to every day life. 

Good post.  Have a great week. 

Jan 13, 2013 10:04 AM
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning
Hi Sondra, It was wierd for me to write the part about hygiene as I would expect everyone to do these things but unfortunately not everyone does. I would expect everyone to grow up knowing these simple guidelines but sadly some do not. Perhaps people grew up without a parent or just never took the time to learn but it seems these rules are taught at home and in schools. My post is a good reminder to all. I did not know much about the norovirus until doing my reasearch but it could sure ruin a good time on a cruise. I do think the cruise lines care about our safety and health. Thanks for stopping by.
Jan 13, 2013 11:10 AM
Yolanda Cordova-Gilbert
Richmond, TX

Kristin,

            I too went on Celebrity Cruise lines last year and then just like you suspended all activities until the drill was over. I like the bar but not during a drill that can save my life some people! I hope you had a great time we did. I would love to do a Mediterranean Cruise! Take care and have a great day!

Jan 14, 2013 06:31 AM
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Yolanda,

Yes that first half hour is important and then comes all the fun. I went with a group and we all had a great time. It was to the Panama Canal and next time I am going and taking my daughter to Hawaii a few days after she takes her Bar Exam. She thinks I ditch her for vacations so I am going to give her one. Then she will be working long hours for the next couple of years with very little vacation time. I really like Celebrity though the other two, Princess and Carnival were great too.

Jan 14, 2013 06:55 AM
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living
Kristin, I've been only on one cruise with Carnival and I remember the mandatory safety drill there as well. I think it's a good thing and necessary just as airlines instruct everyone on the use of safety belts and swim vests.
Jan 14, 2013 09:39 AM
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Silvia,

I always stop and listen as it is important. I recall I had been a police officer for many years and was also a girl scout leader. We had to attend a full 12 hour course before we could take the girls camping in the woods. We went to some church  and it was during a thunder storm and the lights went out. I have never heard so much screaming and upset women and I had to calm them down: we packed up and left, locked the doors and got to our cars. I thought what would happen in a real emergency. I was trained to deal with emergencies but realizing just sitting there for 30 minutes that many will still panick and freeze on the ship and some are not able to move fast and that could be scary for them.

I just read one of the missing crew members on the Costa Concordia  who gave up her life jacket to a passenger that didn't have one and let him have her space in the life boat. What a brave girl but she didn't make it off the ship unfortunately.

Jan 14, 2013 10:20 AM
Roy Kelley
Retired - Gaithersburg, MD

Thanks for sharing your cruise ship experience and your observations.  One of my fears is overeating and gaining weight on a cruise.

Jan 14, 2013 10:04 PM
Kristin Hamilton CA REALTOR
Berkshire Hathaway California Realty - Beaumont, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Roy,

Yes that can happen but with many tours, swimming, walking and running track, and the gym you can maintain your weight and still eat lots of good food. After a couple of days, the novelty seems to wear off.

Jan 15, 2013 02:36 AM