I Eat Standing Over The Sink. Any Size Kitchen Is Fine By Me.

By
Real Estate Broker/Owner with North Shore Suburbs & Chicago Real Estate

Saleswoman ClientSome people are so easy to deal with.  You know the ones.  Those blissfully, laid-back clients who make life worth living – or at the very least – make it a pleasure to get out of bed in the morning.  They're straightforward, goal-oriented, realistic, and they tackle their mission with thoughtfulness, no major drama – and a healthy dose of humor.  Remind you of anyone?  Take a moment – I’ll wait.

Many of us spend a fair amount of time chatting about the trials and tribulations of entrepreneurship.  Without a doubt, there will always be pitfalls – not to mention the obligatory scars we earn while attempting to develop and maintain a lucrative, professional business.  Will we sometimes feel frustrated over less-than-stellar clients with unreasonable expectations?  Yes.  Will we sometimes endure excruciatingly painful situations over which we seem to have very little control?  Yes.  However, despite those isolated instances, I would venture to guess – we probably have our share of tremendous relationships too.

Who was your dreamiest client?  Surely, we all have a few laudable clients who we remember with affection and fondness.  The client who unknowingly kept us sane.  The client who patently, yet seemingly effortlessly, kept us smiling.  The client who, at times, gave us the strength to make it through another day.  In my opinion, acknowledgement and appreciation of the positives – make the negatives that much more bearable.  Don't you think?

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carie shapiro

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. John McCormack, CRS 01/20/2013 10:52 AM
Topic:
Real Estate Best Practices
Groups:
Bananatude
Coaching and Mentoring
Active Rain Newbies
POSITIVE ATTITUDE for the Weary Soul
"Whacked"!!!
Tags:
client appreciation positive attitude business development entrepreneurship

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Rainmaker
638,544
Maria Morton
Platinum Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

Carie, I love all my clients. A few years ago, I made it my goal to work only with people I really liked and who liked me. Best idea I ever had! 

Jan 19, 2013 01:39 PM #24
Rainmaker
1,561,863
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Love these clients that "eat over the sink" sort to speak!  Great post about accentuating the positive.

Jan 19, 2013 03:20 PM #25
Rainmaker
823,218
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Love the message in your post!  My favorite client of all time was a dream to work with, no matter what happened she was happy and always looked at the bright side.  She was a very successful entrepreneur who started  her business at the age of 65.  She was my client for two years and she ended up sending my daughter to Florence Italy for a year of college and paid all of her expenses (all because she said that I went over and above to provide great customer service!)

Jan 19, 2013 03:57 PM #26
Rainmaker
1,269,407
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

I have several homeowner clients who were rental residents of mine prior to purchasing their local homes....owners and TENANTS keep coming back

Jan 19, 2013 07:45 PM #27
Rainmaker
1,553,427
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

Not sure I have ever had a client I would wish for every time but I do prefer the accountant /rocket scientist types (just the facts, details please, no fluff!).

Jan 19, 2013 08:37 PM #28
Ambassador
1,208,334
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

I love this post!  It's nice to see the positive attitude here.  I have had many clients that just plain made me smile.  Thanks for the reminder to focus on THEM!  :)

Jan 19, 2013 09:55 PM #29
Rainmaker
121,126
Randy Hilman REALTOR® Associate Broker
Randy Hilman Homes - Moultonborough, NH
Guide & Mentor to Home Buyers & Sellers

Hi Carrie:

You are too cool, and a good writer to boot.  Your effervescence is evident in your smile, but you didn't tell me more about eating while standing over your sink.  I do that, too!  And kitchens? I'm talking sink, hotplate, pot and the multi-functional stirring/eating spoon.  I missed not reading more about life on the run.  But that's not why I'm responding.

What you did speak to, speaks to me.   Whenever agents in my office rant, I leave the room if I cannot engage them in conversation that focuses on healing and resolution.  Stuff always happens. The insightful person knows how to respond with energy to achieve emotional equilibrium.  I have found that acknowledgement and validation of negativity in discourse only reinforces my own negative and unhealthy impulses.  Like the old song says, "always on the sunnyside..."

I hope you have more light to share on this entrepreneurial imperative.  I'm now a subscriber. 

Jan 19, 2013 10:23 PM #30
Ambassador
2,082,724
Fernando Herboso - Broker for Maxus Realty Group
Maxus Realty Group - Broker 301-246-0001 - Gaithersburg, MD
301-246-0001 Serving Maryland, DC and Northern VA

In most part, my best clients are the ones that act like I would..

A good post that brings good memories from past clients.

Jan 19, 2013 10:59 PM #31
Rainmaker
1,421,577
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Carie, the positive easy to work with client does overcome the negative challenges of working with a difficult client. I've worked with a lot of nice people over the years.

Jan 19, 2013 10:59 PM #32
Rainmaker
2,021,655
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

The best seller is the nice lady with blue hair and killer cookies that trusts you with the family homestead. Remember her. Often the other areas of your life being out of whack, balance or something on your mind can make a so so buyer seem worse. Keep your mental, spiritual, physical health in the pink. Others around you will appreciate it. 

Jan 19, 2013 11:23 PM #33
Rainer
240,205
Carie Shapiro
North Shore Suburbs & Chicago Real Estate - Evanston, IL

Sharon:  Thanks!  Yes, lessons to be learned from everyone and every situation ....

Paula:  You're right ... having the opportunity to work with wonderful clients is one of the gifts of this business!

Nancy:  Having so many wonderful clients that you cannot pick just one is a very, very good thing :)  Sounds like you've developed a nice relationship with several of your former clients.  So great to hear!

Li:  Yes, while we've all had our share of 'learning experiences' ... tons of great folks out there, as you say!

Donna:  Great story ... they sounds like fabulous clients too!

 

 

Jan 20, 2013 12:11 AM #34
Rainer
240,205
Carie Shapiro
North Shore Suburbs & Chicago Real Estate - Evanston, IL

Gene:  Thanks!  I think the book idea is fantastic ... and I know what you mean about calling it 'fiction.'  Sometimes, the experiences we have are so downright outrageous and wacky.  What do they say ... you can't make this stuff up, right?

Kathy:  Thank you!  I agree ... it is too easy to fall into the negativity trap sometimes.  Staying positive takes a conscious effort and in my opinion ... so worth it :)

Edward:  Good characteristics of a good client ... thanks!

Christina:  Thanks!  And, I wish positive clients for you as well :)

Janis:  Agreed!  Positive tends to attract positive.  And conversely, negative tends to attract ... well, you know, right?

Jan 20, 2013 12:33 AM #35
Rainer
240,205
Carie Shapiro
North Shore Suburbs & Chicago Real Estate - Evanston, IL

Jill:  You're absolutely right ... we all know several, I'm sure!

Lloyd:  A real underachiever, huh? :)  She sounds like an incredibly bright and talented woman.  And, a great client for you ... thanks for sharing the story!

Maria:  What a great idea ... sounds like a worthy goal that is working out very well for you too!

Carla:  Thanks!  Then, I would make a fabulous client :)

Maureen:  Not only does she sound like an awesome client ... she has proven that it is never too late to start over and achieve success.  What an inspiration ... thanks for sharing the story!

 

Jan 20, 2013 12:47 AM #36
Rainer
240,205
Carie Shapiro
North Shore Suburbs & Chicago Real Estate - Evanston, IL

Wallace:  The sign of a great professional relationship ... former clients that become present and future clients!

Gary:  Ha!  'Accountant/rocket scientist types' ... I get your point :)

Jared & Amanda:  Thank you :)  Focusing on the positive wins everytime!

Randy:  Wow ... what a nice comment!  Thank you so much for the compliments and the inspirational thoughts.  And, talk about a good writer ... you, my friend, are awesome!  Thanks for subscribing too!

Fernando:  Great point ... treat people like you want to be treated.  Can't say it better than that ... thanks!

Jan 20, 2013 12:59 AM #37
Ambassador
878,464
Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Carie, I'm so glad this was featured! Or I would have had to suggest it myself! Yes, those wonderful clients are the ones who keep us going through the others!

Jan 20, 2013 05:38 AM #38
Rainer
240,205
Carie Shapiro
North Shore Suburbs & Chicago Real Estate - Evanston, IL

Michael:  Me too!  The positives always outweigh the negatives, yes?

Andrew:  Cookies?  You get cookies?  I'm jealous :)  But, I totally agree with your advice about keeping ourselves physically, mentally, and spiritually healthy.  Everything seems to spill over into the other areas of our lives -- including our personal and professional relationships.

Connie:  Thanks!  And yes ... thank goodness for all of our wonderful clients!

Erica:  Positive and goes with the flow ... sounds good to me!  And I agree with you ... negativity can suck the energy out of anyone.  Who wants that, right?

Jan 20, 2013 09:52 AM #40
Ambassador
1,349,207
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-755-2905

Carie, I found you on a re-blog of John McCormack's. Your smiling profile exemplifies what your blogpost supports--positive energy! I thoroughly enjoyed how you wrote this post and am subscribing.

Jan 20, 2013 11:19 PM #41
Rainmaker
686,859
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Carie: I was born an entrepreneur and like to be the master of my own fate. That does not mean we don't work as a "team" to get a transaction done. That means we are working with a wide variety of other entrepreneurs to help my client. Even with occasional (ok, lots of challenges) road blocks, I love real estate.

Jan 21, 2013 01:45 AM #42
Rainmaker
3,767,449
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hi Carie - what a great post and definitely feature-worthy.  I've shown properties and have had clients not even look into the kitchen -- so your post title definitely caught my attention.   Very nicely done!

Jan 21, 2013 05:23 AM #43
Ambassador
3,260,206
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Carie, Great post. Most of my clients are a dream to work with. Some more than others. And only a small handful have been bad dreams over the years. I love when I have recurrent dreams....when I am called to work with them or their friends once again.

Mar 11, 2013 01:22 AM #44
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