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Your Facebook Apps are BROKEN!

By
Education & Training with Tech and Social Media Consultant

Broken Apps - yours isIt is / they are.

No, really.  I'm not kidding.

That money you paid that social media "GURU” to “optimize” your Facebook Business Page really had no idea what they were doing.  They sounded like they did – but they didn’t.

They took your money and then built your App using a free service.

That free service gave them an empty box.  Whatever they put into that box created the App that shows on your page.

There’s nothing wrong with this.  I used to build apps like that years ago.  Until…

Facebook came out with "Secure Browsing".  Us in the tech world rejoiced.  Chances are, you didn't even notice.  There's actually 3 different versions of Facebook - the regular 'non secure' version, the 'secure' version, and the mobile version.

Your "GURU" went wrong when they placed content into that box that was not coming from a secure site.  That broke the secure chain.

You do sign in to social networks securely right?  Not sure?

STOP WHAT YOU ARE DOING RIGHT NOW!!

When you sign into Facebook I hope you sign in securely.  You’ll know if you do by looking at the url.  Does it say https:// ?  That s is the key.  If it doesn’t go to this link right now and change that.  Why?  I’m writing this right now in a Panera that sits next to a Starbucks.  There’s actually three open wifi networks in range right now.  I can fire up a script on my laptop and see everyone who is logged into Facebook NON Secure and capture their info.  Even after they leave I can log in to their Facebook account and operate as them.  Hard to believe?  Here's a video 

Back to your BAD App

More than half the people who use Facebook, do so securely (that means https).  When they do, everything in Facebook needs to be delivered to them in a secure fashion.  That’s not a problem for posts, events, pictures or even videos as Facebooks servers have that covered for you.  It’s a big problem with Apps.  Remember that EVERYTHING on the viewers screen needs to come from a secure place.

Here’s a partial list of things that are NOT secure on an App

  • MLS Listings  - I haven’t found an MLS that provided a public feed of listings from a secure server.
  • Images hosted on Flickr, Picasa or any other photo sharing site.
  • YouTube Videos – it might be a bug but even if you use the https embed code, when the video starts to play it reverts to non secure.
  • Most forms.  The html and css that creates your form may be secure but the script that runs it probably isn’t.

If you have any of these – I'll bet your App is broken.  Depending on the viewer’s browser and the settings (everyone is different) the broken app may not load at all.  It may load but put up a very large warning.  How many people do you think blow past that?  None is probably right.

Just a Browser Warning

This is what your viewers may see.  Not a good first impression, eh?

Check your own Apps.  If you want me to build a proper one for you here’s your link

Comments(11)

Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Mike, I'm techno challenged so this is good information to know. We all need to be a little more diligent in this area.

Jan 18, 2013 02:05 AM
Jerry Newman
Brown Realty, 210-789-4216, - San Antonio, TX
Texas REALTOR, San Antonio Military Relocation

Hi Mike, I am using a secure Facebook connection, but I wasn't aware of those broken Apps. Thanks for Sharing today.

Jan 18, 2013 05:26 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Mike- I suggested this because Facebook is always changing and we need to keep up. I have always been somewhat skeptical of FB and am on there primarily to keep up with my friends and family.  That said I realize that many people connect with others from a business standpoint.  So, as soon as I leave here I'm going to FB and check to make sure I'm signing in securely. And, interesting about the apps.  I had no idea that if you embedded a video via You Tube that it would revert to non=secure.  So much to learn. 

Jan 18, 2013 11:55 AM
Mike Mueller
Tech and Social Media Consultant - Walnut Creek, CA

Tammie - If you do nothing at all, just make sure you set FB to sign in securely.

Jerry - You betcha!  ;)

Kathy - only in an app. If you posta video to your wall, it'll be just fine.

Jan 18, 2013 12:30 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Jan 19, 2013 08:34 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Mike, This is eye opening and a little scary too. I came over from Kathy's Ah Ha Feature. I will be tightening this down.

Jan 19, 2013 09:07 PM
Bobbie Smith
Stroudsburg, PA
570-242-1891

Mike, very useful information indeed. Unknown to most of us. A Big Thank You to Kathy for finding this and sharing it with us.

Jan 19, 2013 09:59 PM
Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

I saw your post on Kathy's weekly round up summary....glad I didn't miss it. Thanks for sharing!

Jan 19, 2013 11:07 PM
Mike Mueller
Tech and Social Media Consultant - Walnut Creek, CA

Thank you Kathy for the feauture!  You ROCK!

Jan 20, 2013 12:37 AM
Mike Warren
Real Estate - Colorado Springs, CO

Great post. Thanks for sharing this information. Good luck and more success!

Jan 20, 2013 04:47 PM
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Excellent points, spotlighting the problem and work arounds. Safe Internet...play nice, be responsible and never drive after you've had too many hunt and peck recylcled electrons.

Dec 21, 2013 11:09 PM