As a local Real Estate Broker in the Edmonds area, I find home buyers have an amazing range of communication and buying styles. It amazes me at times how Brokers want to fit their clients into the brokers preferred real estate buying and selling process. It further interests me how Brokers are then getting into stuggles over how communication can be, will be, should be handled. Sometimes it goes so far as to destroy transactions.
In our local mls board our state approved forms even have written into our contracts whether email communication of documents will be or not be mutually agreed upon forms of communication.
Why are we not in sync with what our buyers and sellers want?
Are you using only printed forms? only electronic signings? only fax machines? do your clients walk through a property to view it prior to signing escrow docs or do they view the property on their computer? do you ever meet your client in person? Why? Why not?
As the business changes, so do I. Why? It's really about the client. It's not just all about me, and how I communicate.
Let me know your communication style stories.
This Edmonds Real Estate Area Broker in listening.
Happy Selling!
Comments(21)