It’s Christmas week...I’m here on vacation...can you show me some houses?
This woman breezed into town during the Christmas holidays to visit her sons, and decided she wants to help her sons buy a house. So she calls an agent to show her around. And because she doesn’t have a car, the agent would have to pick her up and take her back.
Her requirements were quite unrealistic. She wants 4 bedrooms, 2 baths, garage, for $250,000. In the Bay area? That will hardly get her a decent 2 bedroom condo.
Her time is important...but not yours?
Because her visit was unexpected, and it was Christmas week, it was nearly impossible to squeeze her in the agent’s already busy schedule, including family obligations. When a bit of time was freed up, the agent called to say she can pick up the woman, and show her around for an 1 hour or so and to view one specific property that the woman wanted to see, and take her back home.
I'm a realtor too, and I demand professional courtesy!
The woman was highly insulted! She expected the agent to spend more time with her, to take her around the city to look at more than one property.
Turns out she's a realtor too (in Florida) and she expected more in terms of professional courtesy.
She told the agent about how displeased and insulted she was about how little time she was alloted for that day. It never occurred to her that they can look at properties another day and perhaps have more time dedicated to her. She was more focused on not having the red carpet treatment.
The agent determined that there was no match between them. And if the customer can’t understand why the agent couldn’t spend enough time with her during Christmas week, then the insensitivity is enough reason to let this prospective client go.
This is a time to say that realtors
Can please some people some of the time
Can please some people all of the time
Can please all people some of the time
But can’t please all people all of the time