As part of the Activerain Websitebox contest I am sharing 3 things that I wish my website did. All very doable and a plus for internet visitors.
1. User Friendly Navigation – all navigation options should be clearly shown and users should be able to navigate the entire website in a logical manner from anywhere on my site including deep down in listing views.
2. Use of smart contact forms and chat – contact requests should capture the webpage and section that a user is on when submitting a contact request. This would allow me to be better prepared when calling or emailing back including customizing automated email responses. My understanding is that these form apps are available and I need to research further.
3. A truly integrated search experience where users can choose from an advanced/map search or a more basic classic search but the user registration and account controls are uniform across the two. I currently offer Advanced Search and a Basic Search in two products on my site and the user experience is not seamless. Finally, the search results should be gorgeous – look at any REW site and you will see gorgeous. Most sites and or IDX solutions do not display the results as well as they can and users are easily swayed by the presentation of the search results – I know I am! If they look good I come back – if they don’t I think amateur site, amateur agent.
These are some of the things I would love to see in any real estate website. If Websitebox can do this at a reasonable cost I would gladly give them a try as a standalone community site!
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