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Successful salespeople don't need to be arrogant

By
Real Estate Agent with Equity Real Estate - Davis Co. Office

My friend, who has been in business only a few months mentioned to me that he is surprised that not everybody in my office is arrogant.  He thought Realtors in general had ego's the size of the planet.  He even thought that was the reason for their success.  I know it may be what some people expect, but I don't think the super-egotistic guys are necessarily the most successful.

Successful salespeople may in all justice be proud but without being arrogant. It takes pride to win the day. It takes pride to build towards our rightful ambition. It takes pride in consistent accomplishment. But the key to becoming a good leader is being proud without being arrogant.

I believe the worst kind of arrogance is arrogance resulting from ignorance. It's when you don't know that you don't know. Now that kind of arrogance is intolerable. If someone is smart and arrogant, we can somewhat tolerate that. But if someone is ignorant and arrogant, that's just too much to take.  On the same token, we need to learn to be strong but not rude. It is an extra step we must take to become a powerful, capable leader with a wide range of reach. Some people mistake rudeness for strength. It's not even a good substitute.

Good salespeople also learn to be kind, but never weak. We must not mistake kindness for weakness. Kindness Kindness is actually a certain type of strength. We must be kind enough to tell somebody the truth. We must be kind enough and considerate enough to lay it on the line. We must be kind enough to tell it like it is and not deal in delusion.

When interacting with our clients or colleagues, we must be bold but not a bully. It takes boldness to build our influence, and we've got to walk in front of our group. We've got to be willing to take the first arrow, tackle the first problem, and discover the first sign of trouble.

A top producer is humble, but not timid. Nobody can get to the high life by being timid. Some people mistake timidity for humility. Humility is almost a God-like word; a sense of awe; a sense of wonder -- an awareness of the human soul and spirit! Someone said that "Humility understands the distance between us and the stars, and yet has the certainty that we can reach for the stars!"  So humility is a virtue; but timidity is a disease, an affliction. It can be cured, but it is a major obstacle to success in sales.