Dear Bank of America,
I read the attached post from Gail Robinson today, and was mortified. It seems to me that a bank as large as yours could show some compassion in cases like Gail Robinson’s.
Why can’t you rewrite the loan, and let her husband spend his final days at home?
I don’t know Ms. Robinson, but it seems to me that she’d be a good risk going forward, and modifying her loan would make much more sense then initiating a foreclosure.
If not, it is my hope that others see your apparent insensitivity to Ms. Robinson’s hardship, and think twice about getting a mortgage through Bank of America no matter how good your rates are in the future.
John P. Kreiss